There's absolutely no reason why food takes so long in here; and then when you ask any questions they're rude as hell. Whilst waiting for food that I didn't end up getting; I noticed a dying fish in their fish tank. So sad it was literally laying at the bottom of the tank on a rock showing no signs of life, other than an occasional fin flicker. read more

I order my food for pick up. When I got to the restaurant telling me they don't have turkey neither griot. They only have chicken. I have to wait 1:30 min for the chicken. Not a good service. After I wait more than 1 hour I only got 3 pieces of chicken without no rice for 24$. Food is salty read more

Don't listen to the reviews! Best Haitian food hands down in Boston and im from Florida! .......................................................... read more

Front desk came out immediately after I rung the bell. Customer service was good but worker didn't know my order but we worked well together to figure it out. He had patience and went above and beyond to help me. Food was good, so good I didn't take a picture! Lmaooo 509!! TIL the death! GO THERE !!! GRIO AND PLANTAIN ON 100!!!! read more

The customer service is bad, I was on the phone with them. The guy was screaming and yelling at me just because I tell him I need my food hot. read more

Best Haitian restaurant in Boston. It's so flavorful nd my bf love the rice and the rice taste amazing. All of the meat are so delicious and flavorful. read more

Bad attitudes and bad customer service. I called to ask a question about a price, rushed me off the phone hung up on my face and then stopped answering their phone. Very weird and unprofessional. read more

I placed a catering order and Ricardo was very responsive, professional, and the food was incredible! It is honestly one of the best Haitian restaurants in the area and I'm thrilled it's so amazing! The food is consistently good. Thank you and see you all soon. read more

The food was excellent seasoned very well. I bought the fried fish. It was so good with the pickles rice and beans can't go wrong.

I had the worst experience at Nu Flav. The lady was extremely rude and would not provide the manager or owners name when I expressed concerned. Never ever going back. I'm embarrassed by the lack of customer service our community read more

I got their food before and it's the same feeling-- it's good but not great. If you like Haitian food and want semi-authentic dishes (it's a business, of course most of it isn't from scratch) this is a good choice. Only reason I didn't give it a 4 star is because the pikliz isn't pikliz-- it's just pickled onions (no cabbage or peas). I'd also mention that a large plate could feed two people, so that's a plus. read more

First post on yelp because......best Haitian food I've had in FOREVER!! Fried whole fish cooked to perfection! The griot was tender, crispy and full of flavor. Plantains- same. Rice and beans were delicious! Pikliz was also BOMB!!! So glad I heard about this place. Tried so many others over the years and NONE can compete. I don't know the owners/chefs but somebody's mom is back in that kitchen blessing us all! Thanks for a great treat! read more

Portions are not consistent... turkey dinner shouldn't be just bones with a side piece of chicken

Currently pissed off. Called in and ordered a rack of ribs, fries, and plantain. Made my order at 10:25pm. Asked for the wait time and was told 15-30mins. At 11:08, 40mins later, I called in for my food and was told my food was ready but they were waiting for the delivery driver. At 11:35pm my food arrived but the side of my order was missing. Sigh. I've been calling since the delivery dropped off my food and nothing...... I only gave them the 2 stars because the food that finally did make it to me was decent. The ribs were delicious but almost cold. So good taste but 1 hour and 10 minute wait for my food. read more

So uhh I was not aware this was a Haitian restaurant lol but I digress. Food was good I got rice and peas with BBQ chicken. Rice was black but was delicious and the chicken was pretty good. My only complaint is the chicken portion was small it all could've been eaten in the first sitting. Even my friend who ordered stew chicken said the portions were off although there was plenty of rice. The next day I just made some sauté fish and onions put it on top of the rice and took it to work. Next time I'll just ask for a little more meat but other than that it was pretty good read more

My family and I visited the restaurant on 8-4-17 and they were out of most staple items that we wanted to order including chicken, burgers, shrimp, and scallops. They did have rice , beans, goat, and ribs. No written menu available for sit down service. We had to go to the counter to ask since there was also no wait staff. I would suggest take out if you have to order from this restaurant. read more

One Star is Pretty Generous The Service Is Awful! The girl sat on her phone while on Facebook mind you I said excuse me so that I can get her attention I was still ignored. I walked out I'll gladly keep my money in my pocket and it smells like cat urine in here I now have a headache I can't get rid of read more

The food was very good. I ordered for delivery through Grubhub. I had tried both mac & cheese dishes. Rice with turkey. Fried fish (red snapper). The pikliz I was happy with too. It had good flavor and spice. read more

After a misunderstanding I was able to get my food at a good timing delivery . The manager name Juan is awesome at doing his job . He was very helpful and understanding . When I got my food, it was hot and delicious. The mac and cheese is to die for . The chicken is kinda on the dry side . My son loved the ribs , he ate the whole half side of ribs . Over all 4 star with a great manager . read more

im sorry but unacceptable to walk into a new business and order 2 orders of burgers and fries and thier was not even 1 customer and it take 40mins and im still counting down to the moment i gettin my food.. wow never experienced anything like this!!!! never ever again give it up nu fav or get lessons on service. .. just got my food i respect the lady in the back coming 2 show me the food it looked really good... wont know til i eat it now to see if it was worth the wait ....but gotta run faster please read more

Nu Flav Restaurant - a picture of a quote - Caribbean Near Me - Boston, Massachusetts

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Ordered from them tonight & placed my order at 8:30pm. Got a call from ear24 at 8:57 saying that they didn't have anymore goat or rice & beans so I ordered more chicken & just got white rice. 10pm comes around so I call the restaurant & they tell me that the delivery guy had already left. Food finally comes at 10:30pm. Mind you I don't live far from the restaurant so wasn't sure why it took so long. The food was decent cold by the time it got here. Ribs weren't bad but feel like it wasn't worth waiting 2 hours & $40 on. So they get 2 stars for slow service & cold food. read more

This place is actually good, I usually order from Las Vegas because everyone else in my family ordered from there but decided to order from Here instead. I order rice beans, plantains and chicken. The rice taste great and the chicken even better, they were very prompt and faster than other places like Bon appetite (not trying to throw shade but wait time is a negative of a lot Haitian food establishments, not here though) I have no complaints,the lady that took my order was very friendly. I think the whole order online on the Yelp app is cool because a lot of Haitian spots you can't do that, glad to see you everyone at this location is tech savvy. I will be back soon read more

I love the food there and the people are so nice but the food is a bonus for sure keep it up!

stop do not enter...hole in the wall poor customer service, no menus, not clean, i definitely wouldnt recommend eating here

I downloaded the app and made an account just to tell you all how TERRIBLE this place is. Their customer service is hands down the worst I have ever experienced. I ordered food for delivery then waited the anticipated hour that it was suppose to arrive. It never came. I waited another 40 minutes. Still no delivery. That's when I called the restaurant the check on my order. And they were SO incredibly rude over the phone. But what I was told is that there was no driver to deliver therefore I had to go pick it up. And the guy on the phone wasn't very clear when he talked to me. He just kept saying "No delivery. You want to come pick up?" Then when I asked to cancel the order and receive a refund his response was "No. You come pick up." It was absolutely ridiculous!!!!! I can't even accurately describe just how rude he was over the phone, but it was terrible! Long story short, I waited 2 hours, food never came, called, met with rude service, and they refused to refund me. read more