Unfortunately, I am posting this based off events that took place AFTER my class. The class was fine, very crammed but it was exactly what you would expect. I misplaced (now found) my certificate that Scott signed and asked for them to forward me the copy they had (they make you sign two copies and tell you to reach out if you ever need it). They were unable to locate my information. After several less than professional emails back and forth I was just done. I decided I'd post a review on Facebook to catch their attention that I really needed their help and now that they got my money they were not helping me. This is when their unprofessional attitude came out even more... They replied with snarky remark saying I didn't pass my shooting class and for public safety I would lose my gun like I did with my certificate. I was shocked and went on a mass hunt for my certificate and found it! I sent them a private message asking for an apology for lying and not just apologizing and helping me before I posted pictures proving they were lying. It became clear after about 15 more comments of "satisfied" groupon customers to cover up his prior comment that he would not be apologizing and I just needed to end the conversation. It is what it is, they are unhelpful and unprofessional but I feel I need to make others aware it's all good and gravy until your unhappy... Then they attack you and refuse to help! He has continued to delete his comments and rewrite different attacking comments!
I recommend reading all reviews, I see others saying communication was very unprofessional and people were ignored too! read more