The following is a honest review of Aireserv Eureka a company that has stumbled in their service…read morenearly from the moment we bought an Amana HVAC unit from them in August of 2024. The original much more critical 1 star review is below and it is all still very true but they have as of mid August 2025 rectified some of their errors by honoring repairs and warranties that Amana refuses to honor. Does that completely erase all the errors that have been made along the road? Honestly no they do not, but I appreciate that they are currently doing their best to repair what was wrong. They very well might be a very good company but my wife and I's recent experience has been rocky at best. Update to a 3 -3.5 star rating. THIS IS THE ORIGINAL 1 STAR REVIEW. : Based off of positive reviews on Yelp and Google my wife and I chose to buy a new HVAC unit from Aireserv Eureka in August of 2024. In no less than 3 MONTHS our unit broke down, something was literally smoking, due to a failure to install the unit properly. Then in March of 2025 we discovered that they installed a unit that for natural gas, which we do not have, instead of propane WHICH THEY SHOULD HAVE KNOWN SINCE THE PIPES ARE APPARENTLY VERY DIFFERENT. So yet another overhaul was made. Then in June of 2025 we started to notice the coldest we could get the house was 75 degrees. So we called for another checkup and they "supposedly" fixed it, saying it had been improperly calibrated during installation. But one month later, in July, our unit broke down AGAIN. This time completely, leaving our house in the 90s. Now as I right this in August of 2025 THE HOTTEST PART OF THE YEAR they have yet to fix my unit. Week after week, yes you have read that correctly, it has been weeks since we called them to fix our unit, we have had to call them over 20 times. So far we are at week 3 and moving soon to 4. Airserve Eureka's horrible service has so far consistented of misdiagnosis, instillation of wrong parts, incorrect calibration of the unit, and long waits (4+ days) while a part ships. They have given an excuse for everything, always blaming someone else (Amana). According to them, none of this is their fault. They are playing the victim of corporate manufacturing. But, why would you want to reach out to a company who has no control over the services they offer? We then said, since there are so many issues with my unit from the start and I am still under warranty, why don't they just install a new unit. So far they have refused to honor the warranty because Amana won't. I'm not writing this bad review out of spite but as a civic duty to report incompetence in what is falsely sold as good. I hope those of you reading this heed my warning about Airserve Eureka. They are just plain terrible. UPDATE: In mid late August 2025. Aireserv Eureka decided to ignore Amana's horrible lack of honoring our warranty and installed a new RUUD unit. Let's hope this goes better than this last year's trials. I'd definitely not recommend Amana for a future HVAC regardless of the positive reviews they have online. Eureka honestly doesn't deserve a stellar 5 star review but they have tried to do right currently so perhaps they again as mentioned above deserve more a 3-3.5 Star rating.

Craig and Brandon came out promptly, the same day as my phone call and gave a thorough inspection…read moreto our heating system.

I would like to thank my technician Colin for doing a great job with the problems I was having with…read more2 of my toilets! He explained in great detail which parts needed to be replaced & then showed me that the repair was complete to my 100% satisfaction! I highly recommend Colin with any plumbing problem! Sandy Dalton

Tim and his team did an excellent job installing a gas line for our new Kitchensid gas stove. We…read morewould've purchased that from AAA if we knew they sold them. AAA is our go to place for plumbing electric and HVAC. Courteous and intelligent installers, good value, and always a top notch job.

They did a great job. I had to reschedule my appointment which was no issue. They showed up early…read morein the quoted window, finished the job quickly, and charged me a very reasonable price at the low end of the estimate they gave me. Very professional and polite. Great job.

It's been like 2 weeks since I asked for service, so far everything has been very good!…read morePatrick, although pretty young, was very professional and helpful. Communication was always good and everything was on time! I will hire them again! But hopefully, no need in the short time

I have been using Welch for approximately 5 years now. I had left my previous company due to…read moremanagement changeover and merging with another company. A neighbor recommended Welsch to me and I could not be more satisfied . I have a big home with 3 air conditioners and 3 furnaces, so I rely on them to keep working. Colin is our service person, and he is "the bomb". He is always on time, extremely good at what he does, very very thorough, and respectful to not only my husband and I, but treats my house respectfully also. I have one unit in the attic, and he never complains about crawling up that ladder in the heat to check it out. My pricing is a bit more due to the number of units I have, but the quality of service and respect is so worth it. The office staff is very organized also, and always kind /nice when scheduling or troubleshooting a problem.

So this is not my usual review but there is NO WAY I can't brag just a bit on this local business…read morethat is just outstanding! I've used Welsch for over a decade and my family used them before that. So my experience runs deep. First thing you should know: their technicians stay. Meaning you benefit from their experience and commitment to Welsch's service standards, which are high. Recently, I had a blower motor go out. Jeremy came out within the hour (after hours), diagnosed the problem and had Scott on the phone to check inventory. It wasn't easy but Scott was on the phone at 8 AM, ready to set up an appointment to install the motor - less than 12 hours later! Incredible. Look, you might find cheaper but you won't find better service, more knowledgable technicians and an overall feeling of "We got you!" like you do with Welsch.

Ace services came out to review the issue with my AC. The technician was thoroughly and answered…read moreall my questions. I will be setting a new appointment to fix my issue.

Amazing technician!! David was GREAT! He was very kind, trustworthy and FAST! The price was very…read morereasonable!! I'd highly recommend!!!

Jason, Brandon, and Adam did a great job installing my furnace. They were all very professional,…read moreknowledgeable, and friendly. The furnace is working great and a huge improvement from what I had, without the huge expense that other companies quoted me. Thank you to Tyler for being so diligent in working with us to get the best price and equipment that fit our space and needs. I would highly recommend this local company for anyone with HVAC needs!

I've used Kirkwood HVAC for almost a decade now, and, thru multiple technicians and gut rehabs and…read morestorms, I've received sterling service every single time. Terrific local company that's been diligent and consistent with their work. Their prices aren't astronomical either which I appreciate.

We used Hoffmann for dishwasher repair. It was easy to schedule online and there were appointments…read moreavailable in the next few days. Good communication on the arrival of the repair person. Joseph was our repair person, he was very courteous and friendly. He was able to quickly assess our dishwasher. Super knowledgeable about dishwasher care and repair. He gave good advice and recommendations on what to do. He didn't try to oversell but felt he was giving honest advice on what was best for us. Overall, this service seems too notch, though also seems to have top prices. For Jospeh to come out and assess there was about a $150 fee (which was clearly stated when booking) and our bill was a little bigger as he cleaned out our filter. You get what you pay for with the expertise and convenience.

I have regular HVAC maintenance happens twice a year furnace and AC . Everybody is prompt, friendly…read moreefficient and gives you the information that you need to know about what's going on with your HVAC system. Love this company and strongly. Recommend them to everybody. I am part of the monthly maintenance program, so all of my HVAC maintenance check ups are no charge

Had a wonderful experience with Malcom from Indoor Comfort Team today. My AC was shutting off over…read morethe weekend and they offered me an appointment for the following morning. I was quite impressed with availability of the appointment and the flexibility in choosing a time that worked for my schedule. Malcom let me know first by text that he was on his way, then called to speak with me to confirm he would be arriving in 30 minutes. From the moment he arrived, I felt I could trust his expertise as it was clear he knew what he was doing. He diagnosed the issue in just minutes and made some recommendations to mitigate the issue. He offered some ideas of what I could do myself and what he recommended for professional servicing. I appreciated that he was looking out for my wallet. I was happy to let him do recommended work. Fast, courteous and professional service that didn't break the bank. Very reasonably priced. Highly recommend. Malcom deserves a raise so I hope his boss reads this!

They quickly came out and checked my scrawny little A/C unit. Rest in peace little guy. I'm…read moresurprised it was deemed large enough when the house was built. They followed up with paperwork that provided three options and the available discounts. I'm a former Information Technology engineer, so I appreciated their cleanliness, routing of wires and piping, and relocating duct work to provide easy access to the system and the filter. I went with the Trane system. The Trane system has a user-friendly smart thermostat. That is exactly what I was looking for. It was nice to see my electrical bill a lot lower. It's very efficient. Marshall Y. and Steve A. kept me updated throughout the process and provided easy-to-follow system programming procedures. Great job, Guys! Nice clean work. I will be sure to recommend your company.