After colliding with a patch of ice, my car ended up in a ditch off a side road. The angle at which…read moreit landed prevented a typical tow without first performing recovery operations. Before touching anything, Douglas Fam Towing Services dispatched an operator who arrived equipped with the necessary tools. He determined the safest extraction strategy, outlined his plan, and proceeded in a methodical manner. My biggest worry going in was that the undercarriage would sustain more damage, but it did not. Although it was communicated before to any work commencing and maintained through the billing, the fee represented the intricacy of the job.

Stranded in Acton with a dead battery on a Monday morning. Called LGL Towing based on…read morerecommendation from Sawyer Automotive. They were clearly busy and all their tow trucks were occupied, but the owner (I assume he was the owner) was super friendly and responsive - he drove his personal truck over, arrived within 15 minutes of our call, and within 30 seconds he was able to jump-start and get our Land Cruiser up and running again. He had a portable credit card scanner, charged us a reasonable price and we were on our way. Definitely recommended!

Driving to work this morning, I had a LGL Towing truck cut out in front of me. Normally I'd honk,…read moreswear, flip off, etc but I wasn't fully awake just yet so just threw my hand up and rolled my eyes. My irritation - and honestly mild reaction - at getting cut off was somehow super offensive? The driver then alternated between flipping me off and slamming on their brakes (even though he had a blue Ford pick up on his bed? Who cares if you damage the customers vehicle - just as long as you piss me off, right guy?) The driver flipped me off and slammed on their brakes over and over until I took out my phone to record their crazy driving but then, of course, it was all best behavior. If this is the kind of childish behavior that this guy displays for cutting someone else off, I'd hate to see the rage he'd go into if you cut him off. (Ever see the movie "Joy ride"? Yeah that's coming to mind) If you drive for a living, you should probably get your road rage in check, dude!

My muffler almost fell off today. While I was waiting for a family member, Chris Murray saw what…read morehad happened, and swooped in like an absolute angel and saved the day. My children and I were pulled over on this hot day and he assessed the damage and helped secure the muffler so I could safely bring my kids home. He wasn't called, just knew he was needed. I will forever be grateful! if I could give them ten stars I would!!! Great service provided by even better people. There aren't enough thank yous in the world!

I had a great experience with Murray's Towing. Chris helped transport our motorcycle to a repair…read moreshop and was professional from start to finish. He took the time to secure the bike properly, and made sure everything was fastened safely before heading out. I felt confident that my motorcycle was in good hands throughout the entire process. Quick, thorough, and reliable service. I would not hesitate to use Murray's Towing again.

Fabulous service tonight from Glaser's Towing! Arrived within 15 minutes, was…read moreprofessional, backed the car down our 100' driveway (still on the tow bar!) and parked it NEXT TO our other car like the expert he was! We were charged the expected amount, and were done within 45 minutes of breaking down. Hope I don't need them again, but if you do I highly recommend them!

Very dishonest people. Try to bill twice for the same job. Took 4 hours for a tow ( practically…read morearound the corner from them) request that was made at 5:30 a.m. Then told me to call them back for a different truck because the driver didn't want to "get anything on the new flatbed". No, I'm not kidding. These guys are the worst.

ETA was always 20 minutes out for three hours! And I had to pay $530 for this. Still waiting and…read moreit's over 3 hours since it was scheduled now on an early Monday afternoon (now a later evening).

On Saturday, Feb 7, 2026, Andrade Towing was dispatched through my auto insurance, and the…read moreexperience was unacceptable. After waiting nearly 2 hours in frigid weather, I called for an ETA. I informed the person who answered that the car was dead and it was frigidly cold. The person with Andrade Towing was rude, dismissive, said he was cold, (which made no sense given that I was stranded and waiting), and then hung up on me instead of providing an update. At that point, I contacted my insurance co to report the interaction and requested the tow be canceled (now going on nearly 2 hours of waiting) and reassigned to a more deserving company. Being stranded in the cold and treated disrespectfully when asking for basic information is not okay. I would not recommend this company. Good thing, Motow Auto got the reassignment and truly saved the day!

Amazing service. Bob and Lisa really went over and beyond. They were so sweet and the service was…read moreoutstanding. Lisa did a phenomenal job explaining the cost,steps, and really helped guid me with all the information I needed through the process. As for Bob, I was so impressed with the way my car turned out. My car did not take long to be repaired, he did great detail work, and everything was immaculate. Over all great service.

They took care of everything from appraisal to the rental car delivery and pick up. My car was…read morefixed right and looked great!

Unfortunately, the new normal seems to be trying to avoid being hit by distracted drivers. In this…read morecase, the driver was looking down at her lap and failed to stop at a red light. Thankfully, the team at 1st Class Auto Body in East Boston came to the rescue. After the damage was appraised, I brought my vehicle to them for repair. They were reasonably busy and had to order parts to replace the damaged components, but I just picked it up and it looks absolutely beautiful. You'd never know it had been in an accident! I can't praise them enough. They kept me informed throughout the entire repair process with regular updates, which gave me great peace of mind. As an added bonus, they even cleaned the interior of my car before returning it. Between the flawless repair work and the attention to detail, my car looks and feels brand new. I highly recommend them!

The Best Auto Body I have ever been to. Kevin, Angel, Hilda and all of them are good people!read more