After colliding with a patch of ice, my car ended up in a ditch off a side road. The angle at which it landed prevented a typical tow without first performing recovery operations. Before touching anything, Douglas Fam Towing Services dispatched an operator who arrived equipped with the necessary tools. He determined the safest extraction strategy, outlined his plan, and proceeded in a methodical manner. My biggest worry going in was that the undercarriage would sustain more damage, but it did not. Although it was communicated before to any work commencing and maintained through the billing, the fee represented the intricacy of the job. read more
