I added a review for DR ROBERT BLOCK on a separate page here please go check it out But I am…read moreadding a review here as well because it needs to be noted that this practices has the worst staff and their monterey office is not much better. The women seem to have trouble doing the least task and constantly redirect and are unhelpful in whatever circumstances they can be automatically. The doctors in this practice really need to do some management and correct their staff. It makes me want to never go back to their office again.

Only giving this place two stars because the doctor took his time didn't think that he was in a…read morerush and listen to everything I had to say BUT the two receptionist the front are so unprofessional and made me feel uncomfortable 1. they didn't greet 2. Was sent a link to fill out paperwork ahead of time but when I got there, made me fill them out again I don't understand the point of that. 3. As I was walking out, they were talking about another patient treatment in front of me and one of the ladies said ewww that's gross.

Dr.Trapp is not de-sensitized to patients' troubles so he is genuanly caring and kind. He is…read moreknowledgeble, highly professional, ethical and respectful. He listens, explains and answers questions. He is a good person and a good MD.

Dr Block is one of the best doctors I have seen for ear issues. That being said, his office staff…read moreare either incompetent or lazy. It's almost impossible to get an appointment with Dr Block without waiting weeks yet the staff refuse to keep cancellation list. COME INTO THE 21st CENTURY LADIES. I have had multiple discussions with them and they say they have never done it therefore they never will. It would be such a basic thing to help patients - but they clearly aren't concerned with helping patients. I have mentioned it to Dr Block who stated just call them and ask them to add you to the schedule but they always refuse. He seems almost afraid or intimidated by his own staff. So if you manage to get an appointment you will have good care by the doctor (you might wait a really long time like some other patients have mentioned here).

This office has no consideration for people's time. If you value your time find a different doctor…read more I waited an hour and 15 mins until I walked out and there was still another patient ahead of me to be seen so who knows how much longer I would of had to wait. They schedule their appointments every 15 minutes but have patients waiting over an hour. If they can't accommodate patients within a reasonable time they should not schedule patients every 15 mins its rude and disrespectful and inconsiderate of people's time.

Ear wax removal. What a great experience with Dr. Pettit after suffering through my previous visit…read morewith another Monterey ENT! Dr. Pettit is a shining example of what/ how a Doctor should be!!! All the qualities and characteristics of true greatness are there for patients to enjoy and heal in the process! It is so heartwarming to know that Doctors like wonderful Dr. Robert Pettit still exist and practice in today's America!!! His nurses are excellent and friendly, too! Thank you!

Dr. Pettit is an outstanding ENT. I trust his skill and clinical expertise totally. His depth of…read moreknowledge and experience have provided healing for me personally where others have failed.

Dr. Luk is a hidden gem. She is a professional, knowledgeable ENT doctor with warm heart. I don't…read moreknow why we could get an appointment within a month without referral. My son was struggling with long lasting cough, and went through sinusitis treatment with other ENT. When we asked Dr.Luk for a second opinion, she suggested that asthma and allergies could be the cause. Her guess was proved correct later by an allergist who diagnosed my son with both symptoms. My son liked Dr.Luk because she talked with him as if she was his caring big sister. I strongly recommend Dr. Luk.

Took my kiddo for first ear cleaning at 10 yrs old. My kiddo is special needs. The other reason we…read morewent is because we need a new, good ENT. Dr Luk did awesome job of greeting my nonverbal child. Took time to do thorough exam and setting the general path forward on getting her ears well. Also discussed sinus infections. She suggested Navage, has been awesome to clean her sinuses. Good experience.

I really like this doctor. I had a great visit with him and he helped me with the ear problem that…read moreI was dealing with at a time

Dr. Awerbuck placed tubes in my daughters ears a couple years ago, we both have seen him as…read morepatients since. He is great at communicating both with adults and children. He works out of a Monterey location off Cass as well as a Ragsdale location in Ryan Ranch. Only downside is occasionally appointments are scheduled far out.

Dr Faler was my disabled son's doctor for 15 years. He had a heart of gold and was the best your…read moredoctor ever. We just learned he passed away. It will be very difficult to replace him. Thank you Dr. Falore for all your care, love and concern over the years.

My husband needed an otolaryngologist while we were here on vacation. We got an appointment right…read moreaway, and Dr. Falor was professional, careful, and kind. His experience showed. We would gladly see him again.

I saw Dr Vetter --grateful to get in on the same day i was referred, because of an urgent traumatic…read moreinjury to my jaw. He assessed the damage in a way that felt skillful and i left with a clear plan for healing. Also appreciate that their office takes Medicare -- in Santa Cruz County no doctors with this specialty do (for the kind of evaluation i needed). His humor is quirky, but in a way i can appreciate. :o) indeed the office was super busy (three doctors in office treating patients) but staff was professional. We asked for a copy of the notes for the visit. Maybe they'll be filled out more later, because notes were minimal with some minor inaccuracies.

I was a new patient with a 3:30 appointment that I arrived on time for. By 5:00 I gave up waiting…read moreand left. I had to be somewhere else and thought for sure I would have been done by then. I have never experienced a wait that long. I never saw the doctor, so can't comment on how he is as a doctor, but the wait was just too long with not one time being told they were running late or anything. Kinda like it was normal.

When we moved to the Monterey Bay, a huge concern was finding the best Otolaryngology doctor. We…read moredid just that when I was referred to Dr. Joel Jacobson. I have ongoing challenges with my sinuses which include several surgeries in the 80's. When we arrived at this very well run office I was greeted immediately and assisted to complete the necessary history and insurance information. Dr Jacobson was warm, friendly and professional from the first moment we met with him. He took my involved history and addressed my medical situation with skill and concern for my comfort. Because of the complicated sinus problems we knew surgery was likely going to be advised. A revision to the 1980's approach was critical to my being able to breathe and smell and function without ongoing infection, headaches and malaise. All treatment approaches were detailed and questions answered with thoroughness and patience. We chose to have the surgery asap and all arrangements were expedited. The operation was skillfully completed and recovery was smooth as expected. Dr Jacobson is my new best "go to" sinus doctor. Luckily, I have not needed him as I am able to breathe and sleep and not be ill with sinus infections!! I highly recommend Dr Joel Jacobson for the care of your sinus health. He really does care about his patients and is devoted to his profession. Do not put it off...you will feel and breathe so much better!!!

If I could give zero stars, I would. The staff is…read moreconsistently rude, the doctors always seem rushed, and appointments rarely start on time. During my visit I asked to speak with the office manager. I could clearly hear her behind the half wall whispering to the staff to tell me she was "unavailable" while she continued chatting and laughing with employees. It was incredibly unprofessional. What was even more concerning was being able to hear staff openly discussing patients and complaining about their jobs from the front desk. Patient privacy and professionalism should be taken much more seriously. Overall the atmosphere felt disorganized, disrespectful, and unwelcoming. I would not recommend this office.

Awesome doctors. Great care. Dr Murray is great as are Dr Carter and PA Shawn. The team works…read moretogether to see you're well. I gladly come to them from Redding to get fixed up.

My Dad went to this clinic 3 years ago and the issue came back with other symptoms so he went…read moreagain. Shaun Frost saw him and spent a lot of time with us. He has very good beside manner and has a lot of experience. He gave suggestions and also diagnosed the issue. They are popular so my Dad had to wait about a month for an appointment. Shaun said we could email him if my Dad is not feeling any better and he'd prescribe medication. We felt he cared a lot and didn't rush us through questions. Highly recommend this clinic.