Kimberly Ransel-Ent was a great agent to work with. As a resident of Loudoun County she really…read moreunderstands the Loudoun County market. Kim provided us with guidance to ensure that the sale of our home went smoothly, from preparing for photos, to writing a compelling description, arranging showings, and ultimately guiding us through offer and acceptance process. She was with us every step of the way - always a positive and professional influence. Kim was always realistic with us, advising on the average length of time homes are on the market, helping us to list at an appropriate price point for the area, and keeping our expectations in check. Although this is a stressful time for a seller, she really helped us to manage both our excitement and our expectations. We would highly recommend Kimberly Ransel-Ent for all of your needs as a seller.

We started using Pearson for property management in 2019. The experience started well, but declined…read moresharply in the last year. Twice our property listing was taken down before a lease was signed resulting in at least a month of lost rent. We had maintenance done that was done poorly. Two rooms in the house were painted (poorly: outlets had paint on them). We were not compensated, nor were the original colors restored. The company couldn't determine which tenants painted so inspections were not great. We, the owners, were charged for the last move out inspection. The house was not winterized (outside water not shut off), and it does not look like the hvac filter had ever been changed. The most unsettling part was that a 2 foot section of the roof cap was on the porch when we moved back in. The neighbors said the tenants before the last tenants reported the damage. Pearson said it was not reported. Even if it wasn't reported the house should have gone through two inspections with a piece of the roof on the front porch. Insurance probably would have covered the damage if it was reported. We have been waiting over two months for our account to be closed out and remaining funds to be returned. I don't know if change in personnel or lack of interest in residential proper management lead to our declining experience, but by the end we felt the company didn't care about our property or our experience.

Rachel and Joe have been amazing. As a tenant, they were excellent communicators, very…read moreprofessional, personable, and always responded quickly. Would love to live under Castle again.

Honestly, when we rented a property after owning one for over 10 years we knew having a…read moreprofessional property manager in place was key to minimizing risks as an owner but was also important for the tenants. However, from the very first day we rented we realized that Castle Property Management was not set up for a good stay( We moved in they did not clean the stove, refrigerator still had chunks food in it from previous owners, and the carpets weren't clean.) Joe's excuse was that owners did not listen to him.(Really?). As fools we rented the home to the max term and price clearly against my better judgement. They stated they have processes in place, but guess they really had none in place so that in reality nothing was provided like a tenant manual or at the time a tenant portal to document the 12 plus maintenance items we cant get resolved. The only issues they resolve quickly are what the owners bother them over like the lawn, the washer/dryer and the terminate inspection. Sad part is the owners aren't being served properly and we will document and let them know. Hopefully, the sump pump wont go out again at 2AM which apparently makes them upset. Not my fault the owners undersized it or have some water table issue. Sorry, but truth is they have to be a discount outlet and it shows. However, I do say they do respond to the minute when your late on the rent because of a nasty divorce and yes they are reachable by phone. Joe

Having this company for our property management needs has made a big difference. Not living close…read moreto our properties leaves one with some level of anxiety. However, now with Better Living, we are reassured that any incidents that arise are taken care of quickly and professionally. And our tenants are happy with the how friendly and accessible they are. True win win for all involved.

From the owner: Tired of landlord headaches? Better Living Management takes the stress out of rental property…read moremanagement, unlocking peace of mind for owners and creating dream homes for renters. We're not just property managers, we're your property partners. We handle everything, from eye-catching marketing and rigorous tenant screening to seamless maintenance coordination, timely rent collection, and detailed financial reporting. Here is how we make your life easier: For Owners: Maximize your investment with faster tenant placements, minimized vacancy periods, and guaranteed rent collection. Relax knowing your property is in capable hands, backed by thorough inspections and proactive maintenance. For Renters: Find your perfect haven with carefully curated listings, streamlined application processes, and responsive communication. Enjoy peace of mind in a well-maintained property managed with transparency and professionalism. Our unique selling points: Personalized approach: We tailor our services to your specific needs and goals. Technology-driven efficiency: We leverage innovative tools for seamless communication and property management. Local expertise: We know the market and understand the needs of both owners and renters in your area. Unwavering commitment: We're dedicated to exceeding your expectations, every step of the way. Ready to experience the [Your Business Name] difference? Contact us today for a free consultation and discover how we can transform your rental experience.

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

They don't respond to emails. They don't answer the phone…read more They don't return messages. They allow the HOA to break the rules. Avoid if you can.

Something has gone very wrong. I can not recommend Patriot Properties at this time. They are…read moreresponsible for association fees and have not paid them.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

I highly recommend avoiding Peabody Residential Management Company. Newly contracted with this…read morecompany for management of 2 rented and 3 vacant properties, was hit with a several thousand dollar bill after less than a month of true management of the properties.

As a new tenant for a property managed by Peabody, I have been severely disappointed so far…read more Property listing included amenities such as assigned parking spot and pool but inaccurate - neither was given. Unit was completely different in both cleanliness and disrepair from when it was viewed until start of my lease - I was then told that *I* had to submit a repair request. It is the 4th day of my lease and I am unable to park and stay here because I was just notified that a request needed to be made to the condo association for a parking permit. Lease asks the tenant to have a professional cleaning service at move-out, but the condition I was provided is very unacceptable with grease/food stains in kitchen walls, counter is coming apart, almost every single wall has multiple nail holes and large marks, and the dining room light fixture is hanging from the ceiling with wires revealed.

I would highly recommend Ian to anyone looking for realtor. Ian worked with us closely and gave us…read morea game plan as to how to go about selling our home and by when. Ian is skilled and precise when it comes to the market and vast knowledge of what buyers are looking for. If you want your home sold as soon as possible I'd highly recommend going with Ian. He never pushed or forced us to do anything we didn't want. Also, he gave very good guidance and stayed on top of things until our home was sold. Whenever questions arose he was always there with us at every step of the way. We highly recommend him if you want your home sold for a good value. Don't think twice and see for yourself.

My husband and I met Ian while looking at a few open houses and instantly knew we wanted to work…read morewith him to find our dream home (and sell the home we were occupying). Instead of making this a 'too long, didn't read' review - I will make a bulletized list of what Ian did to make our dreams come true: - Ian was always available via phone or email. I never waited more than a few hours to hear back from him, and even that was a lot longer than most. He was super quick to respond to any and all questions. - Ian was always honest. I am a worrier by nature and had a TON of questions about the selling / buying process. Ian always gave us the answer we had to hear, whether it was what we wanted to hear or not. - Ian was the one that read my style and introduced us to the home we ended up falling in love with and buying. - Ian's ability to market our offer and market our home was impeccable. And even when we were not exactly where we wanted to be financially - he helped make adjustments to get it where we needed to be. - Ian has a lot of good connections that have proved to be invaluable. Contractors, inspectors, mortgage lenders, settlement company...all by Ian's recommendation - and they all were superb. Now, I need to point something out - our process was a nightmare, but not because of anything Ian was a part of, or could even control. Because of him he made sure that we were taken care of as best as possible - even at the worst of times during this process. Had it been any other realtor, I believe that we would not have sold our home in less than 36 hours and closed on our dream house in less than a month (even with the hiccups that the buyer's lender brought to the situation). If you choose Ian you are choosing an honest, funny, friendly, and COMPETENT realtor.