We recently had the pleasure of working with the Traylor team for a major renovation of our home,…read moreand I am happy with the results. From start to finish, the entire process was professional and as smooth as it could be for a multi room home renovation. The initial consultation process was especially helpful because they work with a great design team where you can really see how the materials will look together. The duo of Renata and Andre both have great ideas from both a function and design perspective but still try to accommodate the budget. They provide visuals before committing to the project and they were flexible enough to change the layout to our liking several times - we could be pretty honest about what we wanted or not. The outcome was pretty exact to the final renderings. We were given regular updates on the progress, any unexpected issues, and how they were being addressed. Traylor was always upfront about timelines and costs, which helped avoid any unpleasant surprises later on. They document every detail in an organized way so it is never unclear. It was a big project for us so, yes of course, we had add-ons and spent more than expected but that was not their pushing but more our choices. Of note, the project was definitely completed on time but we also had a VERY flexible timeline. Still I got the impression they always push forward to stay on track. The craftsmanship was exactly what we had hoped for and we have already gotten compliments on the transformation of our home. Post-renovation, the customer service has remained excellent. When I had a minor issue with a cabinet handle and drawer, they sent their main point person and construction team again to fix it at no additional cost. Their commitment to customer satisfaction is evident, even after the job is done. I do recommend this team to anyone considering a bigger home renovation of the main attraction areas of their home. Their work does have a clean "wow" effect.

Our tiny 1950s kitchen was once the worst room in our house, and now it is easily the best. We are…read morevery happy we hired Traylor to complete the renovation for us. We removed the wall between the kitchen and the tiny dining room, and Traylor rerouted HVAC, relocated plumbing, updated electrical, and installed cabinets, counters, and new flooring. The transformation has made a huge difference in how we use our home. The quality of the work is solid, especially given the price--which is truly hard to beat. The team was professional, punctual, and respectful throughout the process. They cleaned up daily, which we really appreciated. Renata and Livia were always responsive, and Andre checked in on progress regularly. One of the most impressive parts of the project was how they matched the new kitchen floor to our existing hardwoods. They removed the old kitchen tile and weaved in new boards seamlessly with the dining room flooring--it looks like it was always one room. Several guests have commented on how great it looks. We're overall very happy with the work Traylor completed for us and will work with them again for our next project.

A small business with poor customer service. Our impression was that they were over-extended, but…read morewe realized this was not the problem. The job site staff were great. The design was excellent. At times, it felt like a struggle to get answers about the process and schedules. Then problems arise: a new staff person without skilled professional experience was sent to work on the painting. He left damage and a mess for other regular staff to repair the next day. This was only resolved when we demanded that no further work be done until the damage was corrected. The owner was planned to send the same employee back with someone else the next day. He stated they "would assess after." He stopped into the house the day it happened, and saw part of the mess, but left the employee there alone. We had to push for something when it should have been obvious to the owner what the right thing was to do upon damage (for example: sloppily painting over areas that needed patching/sanding, not using drop cloths and getting paint on the new floor, door frames/accessories and surfaces, painting adjustable melamine shelving so they stuck to the walls and supports, and using the wrong paint type on surfaces). We lost two days of work from that. The shelves had to be replaced. We always received excuses and contradictory explanations, for any issue or inquiry, to what really occurred or was stated. Furthermore, communication problems persisted. Staff didn't keep each other informed about specifics to the job. Office staff actually made excuses or statements that indicated what was on paper didn't matter. Several inquires were ignored. The owner had excuses for everything. When a customer is paying on time, and honoring a contract, they better care, and know about the job specifics. That is what they are being paid to do. We honored the contract fully and engaged with the owner because we liked the work until then. We were at the junction where small finishes and the final payment were due. A staff member flushed blue contractor paper towels down the toilet. We found out when our system backed up on a Saturday a few days afterward, and sewage flowed out of the lower level, into the garage and down the driveway. We couldn't use our plumbing and had to have an emergency plumber come out. He showed photos of the blue paper towels from the scope camera that were in the pipes out front of the house. They blocked the drainage and back-flowed into the toilet downstairs anytime plumbing was used anywhere in the house. This bill was $868.00. It took the weekend to clean up. We presented the bill and photos to the owner. He agreed to pay for it. Then the final construction statement increased and the accounting for this was murky. There was an over $800 increase on the labor side without explanation. Only the materials were itemized, and a some final items increased without clear itemization. After running numbers for both labor and materials from the estimate, compared to the final total, 75% was labor and not itemized. When we demanded this to be itemized, the owner refused. When questioned about why a door was priced at almost double and incorrectly identified as a double panel when it was a single, the owner referred to labor for the door-after stating labor is not itemized. He offered no justification for any unexplained labor increase. Stopping short at calling the lack of transparency suspect is being generous. Being over-extended or disorganized doesn't defend charges that don't add up on the final tally. My spouse is a PhD in math. Numbers don't lie. We were prepared to retain an attorney when the owner refused to clarify and itemize expenses and refused to provide receipts and itemization for those increases. He offered a 5% discount on the final project total, plus reimbursement for the plumbing fiasco. We accepted and paid the final amount. We were sick of dealing with them. The owner always had his own version of what occurred. This isn't about COVID issues. It's about an owner not taking accountability. UPDATE as of 2/2021: No permits were ever filed for any part of this job, like the owner was supposed to do, until we found out in January 2021. The job finished in November 2020. The owner actually replied that he thought we wanted the job done without permits. Note this is a licensed contractor who "completed" a professional job without permits. Worse, he actually tried to shake us down for $500 more to file the permit applications. His justification was that permits were never a line item in the contract. If the reader has fully read this review, it was noted that he could not and flat-out refused to provide documentation for questionable increases, and for the labor that was 75% of the bill. My spouse reminded him of this, and he filed the permits after we also informed him that we spoke directly with the permit office. STEER CLEAR OF THIS COMPANY. The owner is dishonest.

With 4 kids and a busy lifestyle, we were way overdue for our main bathroom to get a facelift…read more Craig was friendly and patient, offered some excellent suggestions and we couldn't be happier with the results! Not the cheapest guys in town, they helped work with our budget and made sure we emphasized quality over style and are so glad that we did. We plan to be in this home for many more years and feel confident that the new bathroom will be able to stand the test of time. We can hardly wait for the next project!

I definitely recommend Bath + Kitchen to design and install new kitchen cabinets. Bath + Kitchen…read moredoes an outstanding job with design, remodeling and cabinetry. We love our new space. The team is well versed in kitchen design and does beautiful kitchen designs (just seems the pics). They asked lots of questions and made sure to design the cabinetry with the right amount of drawers, accessories and lighting to meet our specific requirements. During install the team was very communicative and the crew was on time and professional every day (and wore their masks all day while working in the house). Appreciate the time they spend to make sure you're happy with the design and details.

When we bought our house in 2005, the people who flipped it had just redone the kitchen. It was…read moreperfectly fine, but nothing exciting. Years later, it was time to replace everything, and we wanted a kitchen with a better flow, more space, and better quality cabinets and appliances. Most contractors we contacted simply wanted to replace everything without improving it. Bath Plus Kitchen has actual architects on staff, listened to my list of wants and needs, and then incorporated them. I liked that they change a base price for this, so that I had the option of taking the plans to a different contractor or of using their in-house building crew. We went with their building crew, and we're really happy with how the kitchen turned out. It's so much more open and spacious than before. I have lots of space for working. I upgraded to a powerful stove with a hood, both of which work great. I'm really happy with the quality of the cabinets -- such an upgrade from any I've had before, probably ever. I'm enjoying the little extras that they planned into the kitchen that wouldn't have occurred to me, like dimmers on all of the lights, the quality hardware, touch-sensitive faucet, even the matching wood-panel vent covers and switch plate. The building crew did a very good job keeping the site clean and performing quality work all the way around. Nothing has felt wobbly, looked crooked, or seemed in the slightest bit off. A few negatives: Bath Plus Kitchen is BUSY! We started working on this project in November 2022. We finalized the plans, picked out appliances, and put down a large deposit in early February 2023. Work on our kitchen actually began the second week of July. That's a while to wait! We also had a few communication challenges, like a shifting start date, when to expect the crew to be at our house, and who was responsible for arranging delivery of a few items. It was nothing awful, but worth keeping on top of. Overall, the kitchen looks great and is great to cook in, and I'm excited to have friends over. I think we will enjoy it for many years to come.

The team at Cyrus Construction worked diligently to design and build an entire basement remodel for…read moreour home. The crew was here working hard every day, and the project manager was very responsive to any issues, revisions, or concerns. I recommend this company to anyone looking for a large remodel.

Called them because I loved the website/ designs. Russell came out and was nice. I had a proposal…read moresent to me and a call from Russell letting me know they were sent. He said that he couldn't give me a picture of what the finished design would look like and that I would have to drive to the office to see that because I could take the design to other contractors. I just don't think this is a nice way to talk to potential customers. I told him that previous contractors had sent pictures, and asked him to even send a picture pencil/ paper just to show me where things would be and such. I honestly don't understand why that was a problem. He said that other contractors would not send me designs with projects (aka calling me liar). I asked for a manager I was told there was no one. I called later and asked to speak with a manager and I was told that there wasn't one and he wasn't authorized to even tell me the name of the manager. Hopefully this saves someone from leaving work early to meet with Russell who won't give you an idea of the finished project until you drive to their office which is definitely some type of sales tactic. Really disappointed in these guys.

Stop your search for a handyman, Up Remodeling and Alex are who you're looking for…read more I needed some work done on my new home (July 2017) before we moved in from out of state. Before the big move, I would only be in town a few days across multiple weeks but Alex met me at my home and on my schedule. I called and emailed 5 other handymen and explained in detail and with pictures what I needed done (kitchen cabinets, backsplash, crown molding in all bedrooms and living room, multiple window replacement, installing driveway lights) but Alex was the only one who came to see the house and he gave me a fair estimate that he stuck to. His expertise and professionalism were exactly what we were looking for especially since we had to manage the project remotely. Alex's advice on materials and his discount on paint at S Williams also helped save me some serious cash. These are the guys you're looking for. I'll be using them again when I redo my floors and finish my basement!

Recommend to everyone!!!!UP Remodeling is one of the best companies ,Alex and his guys did a great…read morejob renovating my kitchen

Amazing company with a passionate team! They spent days/weeks helping my wife and I get the perfect…read moreproduct selection to nail down such an INCREDIBLE Addition to our home. We couldn't appreciate you guys more! Thank you again!

I contacted MAK Remodeling to renovate my entire townhouse. I researched 4 remodeling companies and…read moreMAK was selected because the cost was competitive and it was the only company that offered a 2 year warranty. I provided a picture of the color scheme and the solid hardwood floors that I desired. The hardwood floors were a line item in the contract. I also sent an email of the type of solid hardwood floors that I would like from Home Depot to the Project Manager. This company pulled a bait and switch and installed fake hardwood floors when I paid for real hardwood floors. The Project Manager sent me an email stating it was an "oversight". I requested a refund of $6,000; I paid over $15,000 for flooring labor and allowance throughout my house. The company responded, stating that I have a beautiful home and to go and enjoy it. So, after saying it was an "oversight" they failed to take ANY corrective action for this deception. Buyer beware!

Fixed my leaking skylight quickly and for very low cost. Azeez and his team are communicative,…read morefriendly and responsive. I will be calling him in the future for other work.

I have an infinitely positive amount of things to say about Azeez and his crew…read more We needed emergency repairs after our kitchen ceiling fell in and Azeez was able to diagnose the root cause of the leak over the phone. We live in an older home, and even though the crew encountered numerous obstacles/uncovered multiple problems while doing the repair (bad wiring/pvc pipes not glued together/toilets incorrectly installed), they didn't up their labor charge. The only thing that increased was material costs, which we were warned of in advance. The crew was courteous, punctual and professional. Azeez was so easy to communicate with and kept us up to date on schedules and timelines. The ceiling looks better than it did before, and we literally sleep better at night knowing all of our plumbing has been professionally repaired. This old house needs a lot of work, and we'll be contacting BJGE for most of it.

TJ is an excellent contractor. He works hard, communicates well, is fair and honest, reliable, and…read morestands by the quality of his work. We were getting ready to move into our new home and wanted some work done before we moved in. He was flexible enough to accommodate our moving schedule and got everything done in a timely manner. He and his team painted, put in recessed lights, changed out flooring, and installed a new wet bar among other things and they all turned out great. He let me know the price and timeframe of everything ahead of time and there were no surprises. You can tell he cares about his craft and wants the people he works with to be happy and it really shows. On top of that he is a fun guy with a great personality and my dog loved him! If I ever have another project, I will not hesitate to use TJ again. Overall a fantastic experience.

We cannot offer a higher recommendation for TJ Home Improvements! We were looking to remodel our…read moreguest bathroom and started it as a DIY Project. After encountering some challenges, we contacted several contractors for estimates. TJ came over right away and after reviewing all bids we elected to go with him for several reasons. His pricing was fair, he explained everything he was going to do, and gave a reasonable timeline for beginning the project and how long it would take. We made an excellent choice! Four days after he started, the project was complete and the bathroom looks amazing. He took care of all the details, to include incorporating a couple of changes mid-project, fixing potential issues found in an older home, and left the project site clean each day. With current work situations, we work from home and had times during the day where noise had to be minimized and he was incredibly flexible around our schedule