KERRY KERRY KERRY-- so kind and had great advice for the cut and color I wanted. I really trusted…read moreher with my hair and am so happy with the outcome. My experience here was great! I appreciated that she was able to price me out before we even started so I could make decisions with that in mind as well. The salon itself was so nice and clean as well, and smelled amazing to top it off very friendly staff overall! They were able to work me in kind of last minute and I really appreciated them going out of their way to make it work for me. Definitely recommend Lavender Hill and Kerry!

My husband and I came in for a couples massage, I had Jenell ( who was FANTASTIC ) my husband had…read moreMikenna my husband said she was so good too! Highly recommend this spa! Very clean and comfortable! Reasonably priced! Thank you for giving us a great experience!

Great massage! Nice place for a monthly massage. Spa was clean and staff is very friendly.read more

My husband bought a Groupon for me for a one hour deep tissue massage and a one hour facial. I…read morethought my massage therapist was very nice, however I didn't feel like I received a deep tissue massage. It was more like gentle touching, which is not what I'm looking for in a massage. It was not worth the time or money. The facial was also not worth the money. She seemed to avoid extractions, which I was in need of. At the end the woman at the front desk asked for me to leave a tip. I had already left both people very generous tips in their rooms and had even gone so far as to tell the esthetician that her tip was in the room while she was standing next to the front desk lady. I found it very rude to be asked about tipping at all but especially after making it known that I had already tipped. It comes off very low class.

Get the job done in and very accommodating... Also have a…read morelot of service they offer which I have yet to try but they do a gid job with eyebrows

See for yourself..,I was very disappointed with my color, I gave her a second opportunity to do my…read morehair and guess what the same dark color and I even asked her ...do you know the color I want? And she said...yeah yeah hun...

I just got a quick and highly efficient cateye gel x done by Lisa…read more For those who prefer good communication with a quick and efficient nail appointment, super helpful with tight schedules too! She's done my nails multiple times and can range from simple sleek designs (like this one) to eccentric and Pinterest detailed sets. Experienced in the business for years as well.

I made an appointment ahead of time for kids manicure and pedicures and confirmed both of my…read moredaughters' ages, choosing this salon specifically because they advertise kid pedicure chairs. When we arrived, their ages were confirmed again, but despite that, the girls were separated and couldn't sit next to each other during the service, which was disappointing since the experience was supposed to be something special for them to do together. When it came time to pay, I was told one of the girls would be $35 and the other $65. When I asked why, I was told it was because my older daughter got gel polish. I clarified that she did not, and another staff member confirmed she hadn't. Despite that, I was told the price would still be $65 because she is "bigger." I have no issue paying more based on age if that's clearly communicated upfront, but this was not the case. When I questioned the pricing, a scene was made -- multiple employees came over, speaking to each other and to me, which made the situation uncomfortable and unnecessary. To make matters worse, less than an hour later, the polish on my oldest daughter's toes was already peeling off. Overall, the pricing felt inconsistent and poorly explained, the atmosphere became uncomfortable, and the experience did not match what was advertised or expected.

This is my second time coming here, and I can honestly say I've finally found someone who truly…read morelistened to what I wanted and delivered perfectly! Thank you so much, Courtney!

Yes, as you said it was some time ago, and I appreciate the response with regard to those services…read morenot being done by people that knew what they were doing in a professional manner to charge for those special services. What's baffling is that no restitution was ever made, nor offered for any of the substandard services received at that time or since. The only stylist that I would ever allow to do my hair would be j.J and I don't know that she's the stylist still left at your salon. Otherwise, financial restitution would be the only thing that would satisfy a person who experienced services and felt as awful as I was made to feel. I was told it was only important that I was happy then, all I wanted was my hair done correctly.And I would have been, instead, I was blamed and still no restitution was made. I too am sorry that I couldn't continue to be a client of your salon.But when you don't do the right by the public you make restitution. This is, unfortunately, an epidemic within the salon community not sure. If it's only in Richmond Hill, or it's down south in general, because of the way that stylist do booth rental, rather than they're an employee of the salon, then there seems to be some kind of responsibility. And some kind of ownership that the salon has in regard to their stylus and to their clients. But that seems to be lacking, because the clients are generally linked to their stylist and not so much. The salon, it's a real shame because what that amounts to is no accountability whatsoever. A dedicated client's hairis done wrong and it is left that way, not fixed , no responsibility taken, no apologies are even made. Instea, blame was made- no restitution for it and the client is told,." Oh, sorry, but we just can't seem to make you happy, you will need to go elsewhere for services."?? It's wrong. That's still not the way to do business, no matter how much time passes.

I've been coming here for a while and am always blown away. Ali is a fantastic stylist who's able…read moreto manage thick, bushy hair like mine and thin it out beautifully. The entire store always feels welcoming and homey, and every staff member is extremely kind and makes wonderful conversation. Overall I always look forward to my haircuts here!

I highly recommend this salon! I booked online (super convenient!) for highlights and a cut. Shelly…read moredid my hair today and did an amazing job!! I'll definitely be back!

I'm so glad I was able to trust Tasha with my hair and she was so transparent and honest. I told…read moreher what I wanted and she was sweet and listened. My hair looks amazing and she gave me products to help my hair stay this way.

I've past this salon for yeeaarrs but wasn't sure if they serviced all hair types but thankfully…read moreShanetra was recommended by my usual stylist. She's been a stylist at this location for about 7 years. She was kind enough to squeeze me in last minute and serviced me quickly. She was so sweet, professional and did an excellent job with my style that included a shampoo, condition, blow out, trim, braid down and clip in extensions and curl. The style came out better than I imaged and she worked fast! I was out in about 90 minutes. The salon is clean and cozy with a country home feel. Will be going back for all my extension style and more!

I got a giftcard for my birthday. I have never been here before and it was such a relaxing…read moreexperience. I had a giftcard for a facial and I loved every second of it. The lady who was giving my facial asked me questions about my skin type and what I wanted out of the facail. It was a very personal facial and so relaxing. You could tell they wanted you to have a full relaxing experience. The second part I got some time of botox which was fun but I woudln't do it again due to the cost of each unit. But it was overall a fun experience and I can see me coming back every year for my birthday.

I love everything about Radiant Skin in Richmond Hill. From the moment you walk in Jen and her team…read moreare ready to greet you with a smile. I have been using Nancy and Jenn Ryan for years and they have always guided me in the right direction. They ask questions to make sure whatever service or treatment they provide is the right fit for you. I can't imagine going anywhere else.