I get laser hair removal with kanisha. She does an amazing job and always makes sure the session is…read morecomfortable!

I've been going to Reflections for about 4 years now for eyebrow threading and usually get decent…read moreservice but recently I had an experience that caused me a to decide not to return again. I made an appointment online for with the owner (Kanisha) for my regular service. When I arrived I was called with a "come" and motioned to sit in a service chair by another technician who I'm unfamiliar with. She didn't say anything else but when I saw her setting up to service me, I informed her that I had an appointment with Kanisha. She walked off and came back with Kanisha who told me that she was busy and couldn't get to me but assured me that although this tech was new, she was capable of servicing me well. I told her that was no problem and thanked her for letting me know. After my service, my brows looked good but I was displeased with the tech's level of customer service but still paid and tipped as needed. That evening I noticed burning in the area when washing my face and noticed a scar on both eyelids where skin had actually been taken off and by morning it was swollen and bleeding so I called the salon and left a message with the receptionist for Kanisha to return my call. I received an email to leave a review on Google which I did. Shortly after leaving my review, I was contacted by Kanisha. She asked for photos, which I sent and we talked on the phone. She offered to supply me with a sample size of aloe vera for me to apply to it but I declined as I'd already been using Neosporin and aloe. I dealt with this swelling for almost a week and the scar showed for over a month so I think it's safer for me not to return as I wouldn't be comfortable enough to trust their techs nor trust that they'd adequately give a solution to any issue that might arise. Sorry for the length of this review but I thought it was important to leave details as to prepare and prevent this from happening to another customer and in hopes that the techs at this salon are more careful and aware.

KERRY KERRY KERRY-- so kind and had great advice for the cut and color I wanted. I really trusted…read moreher with my hair and am so happy with the outcome. My experience here was great! I appreciated that she was able to price me out before we even started so I could make decisions with that in mind as well. The salon itself was so nice and clean as well, and smelled amazing to top it off very friendly staff overall! They were able to work me in kind of last minute and I really appreciated them going out of their way to make it work for me. Definitely recommend Lavender Hill and Kerry!

Kerry knows what she is doing, at least for me...she got the idea of the color I wanted for my…read morehair. Thumbs up .

My husband bought a Groupon for me for a one hour deep tissue massage and a one hour facial. I…read morethought my massage therapist was very nice, however I didn't feel like I received a deep tissue massage. It was more like gentle touching, which is not what I'm looking for in a massage. It was not worth the time or money. The facial was also not worth the money. She seemed to avoid extractions, which I was in need of. At the end the woman at the front desk asked for me to leave a tip. I had already left both people very generous tips in their rooms and had even gone so far as to tell the esthetician that her tip was in the room while she was standing next to the front desk lady. I found it very rude to be asked about tipping at all but especially after making it known that I had already tipped. It comes off very low class.

Great massage! Nice place for a monthly massage. Spa was clean and staff is very friendly.read more

Get the job done in and very accommodating... Also have a…read morelot of service they offer which I have yet to try but they do a gid job with eyebrows

See for yourself..,I was very disappointed with my color, I gave her a second opportunity to do my…read morehair and guess what the same dark color and I even asked her ...do you know the color I want? And she said...yeah yeah hun...

I just got a quick and highly efficient cateye gel x done by Lisa…read more For those who prefer good communication with a quick and efficient nail appointment, super helpful with tight schedules too! She's done my nails multiple times and can range from simple sleek designs (like this one) to eccentric and Pinterest detailed sets. Experienced in the business for years as well.

I made an appointment ahead of time for kids manicure and pedicures and confirmed both of my…read moredaughters' ages, choosing this salon specifically because they advertise kid pedicure chairs. When we arrived, their ages were confirmed again, but despite that, the girls were separated and couldn't sit next to each other during the service, which was disappointing since the experience was supposed to be something special for them to do together. When it came time to pay, I was told one of the girls would be $35 and the other $65. When I asked why, I was told it was because my older daughter got gel polish. I clarified that she did not, and another staff member confirmed she hadn't. Despite that, I was told the price would still be $65 because she is "bigger." I have no issue paying more based on age if that's clearly communicated upfront, but this was not the case. When I questioned the pricing, a scene was made -- multiple employees came over, speaking to each other and to me, which made the situation uncomfortable and unnecessary. To make matters worse, less than an hour later, the polish on my oldest daughter's toes was already peeling off. Overall, the pricing felt inconsistent and poorly explained, the atmosphere became uncomfortable, and the experience did not match what was advertised or expected.

Overall all good. My hair cut was just a trim bit can of expensive for trimming ends.read more

I LOVE this salon. Angel does my hair and my daughters and not only is she talented but she is just…read morethe sweetest person ever. The prices are very affordable and the salon is always clean and pretty. They also offer really great complementary coffee.

I've been coming here for a while and am always blown away. Ali is a fantastic stylist who's able…read moreto manage thick, bushy hair like mine and thin it out beautifully. The entire store always feels welcoming and homey, and every staff member is extremely kind and makes wonderful conversation. Overall I always look forward to my haircuts here!

I highly recommend this salon! I booked online (super convenient!) for highlights and a cut. Shelly…read moredid my hair today and did an amazing job!! I'll definitely be back!

I seriously cannot say enough amazing things about Tasha! She makes my hair look perfect every…read moresingle time. She recently did the install on my extensions, and after having them in for a month, I feel the prettiest I have ever felt. I will never go back to boring hair. At this point, no one else will ever touch my hair. She is incredibly talented and knowledgeable about all things hair, but beyond that, she's relatable, personable, and genuinely makes you feel comfortable from the second you sit in her chair. Finding someone who understands exactly what you want, knows how to make it happen, and makes you feel like the best version of yourself is rare. I didn't just find an amazing hairstylist, I found my hair girl for life. Thank you for always working your magic and, most importantly, for making me feel like ME again. There's something special about looking in the mirror and genuinely loving what you see, and you've given me that feeling. Forever grateful for you!

Lexi did an absolute fantastic job with my haircut. She really knows how to cut curly hair to…read moreenhance its natural texture, volume, and movement. My curls look defined, healthy, and perfectly shaped. The vibe at Posey Place is wonderful, and Lexi's skill and attention to detail are top-notch. Highly recommend booking with her!

I got a giftcard for my birthday. I have never been here before and it was such a relaxing…read moreexperience. I had a giftcard for a facial and I loved every second of it. The lady who was giving my facial asked me questions about my skin type and what I wanted out of the facail. It was a very personal facial and so relaxing. You could tell they wanted you to have a full relaxing experience. The second part I got some time of botox which was fun but I woudln't do it again due to the cost of each unit. But it was overall a fun experience and I can see me coming back every year for my birthday.

I love everything about Radiant Skin in Richmond Hill. From the moment you walk in Jen and her team…read moreare ready to greet you with a smile. I have been using Nancy and Jenn Ryan for years and they have always guided me in the right direction. They ask questions to make sure whatever service or treatment they provide is the right fit for you. I can't imagine going anywhere else.

Walked in on a Wednesday no appointment and was tended to right away. I got a sns on my hands and…read morereg pedicure. Tammy did my nails super quick and flawless and Kat did my regular pedicure with pleasant conversation and it was great! It came out to $80 which is the going rate nowadays so what can you do. Not a bad experience at all. Sorry I didn't take pictures, trust me it was worth it.

I've been coming to Richmond hill nails & spa since they have opened and their work never…read moredisappoints. Customer service is always on point and the vibes on the place are amazing. My girl Moni always comes in strong with the vibes and when Moni is booked up Ann is there to help get me right too!