I get laser hair removal with kanisha. She does an amazing job and always makes sure the session is…read morecomfortable!

I've been going to Reflections for about 4 years now for eyebrow threading and usually get decent…read moreservice but recently I had an experience that caused me a to decide not to return again. I made an appointment online for with the owner (Kanisha) for my regular service. When I arrived I was called with a "come" and motioned to sit in a service chair by another technician who I'm unfamiliar with. She didn't say anything else but when I saw her setting up to service me, I informed her that I had an appointment with Kanisha. She walked off and came back with Kanisha who told me that she was busy and couldn't get to me but assured me that although this tech was new, she was capable of servicing me well. I told her that was no problem and thanked her for letting me know. After my service, my brows looked good but I was displeased with the tech's level of customer service but still paid and tipped as needed. That evening I noticed burning in the area when washing my face and noticed a scar on both eyelids where skin had actually been taken off and by morning it was swollen and bleeding so I called the salon and left a message with the receptionist for Kanisha to return my call. I received an email to leave a review on Google which I did. Shortly after leaving my review, I was contacted by Kanisha. She asked for photos, which I sent and we talked on the phone. She offered to supply me with a sample size of aloe vera for me to apply to it but I declined as I'd already been using Neosporin and aloe. I dealt with this swelling for almost a week and the scar showed for over a month so I think it's safer for me not to return as I wouldn't be comfortable enough to trust their techs nor trust that they'd adequately give a solution to any issue that might arise. Sorry for the length of this review but I thought it was important to leave details as to prepare and prevent this from happening to another customer and in hopes that the techs at this salon are more careful and aware.

KERRY KERRY KERRY-- so kind and had great advice for the cut and color I wanted. I really trusted…read moreher with my hair and am so happy with the outcome. My experience here was great! I appreciated that she was able to price me out before we even started so I could make decisions with that in mind as well. The salon itself was so nice and clean as well, and smelled amazing to top it off very friendly staff overall! They were able to work me in kind of last minute and I really appreciated them going out of their way to make it work for me. Definitely recommend Lavender Hill and Kerry!

Kerry knows what she is doing, at least for me...she got the idea of the color I wanted for my…read morehair. Thumbs up .

Great massage! Nice place for a monthly massage. Spa was clean and staff is very friendly.read more

I had booked a Brazilian wax here sometime ago and all tho the staff was very nice. They wax me and…read moreit was more of a bikini wax. The Brazilian is supposed to cover the front and back and in the crack of your butt leaving that smooth finish all around. I ask the waxer about it and I don't believe she even knew what I was talking about? So why come back to a place who doesn't even know what a Brazilian wax is or at least doing it correctly even tho she said she had years waxing?. I have went to so many other places whenever I travel. And this was the first time I ended up disappointed.

Get the job done in and very accommodating... Also have a…read morelot of service they offer which I have yet to try but they do a gid job with eyebrows

See for yourself..,I was very disappointed with my color, I gave her a second opportunity to do my…read morehair and guess what the same dark color and I even asked her ...do you know the color I want? And she said...yeah yeah hun...

I just got a quick and highly efficient cateye gel x done by Lisa…read more For those who prefer good communication with a quick and efficient nail appointment, super helpful with tight schedules too! She's done my nails multiple times and can range from simple sleek designs (like this one) to eccentric and Pinterest detailed sets. Experienced in the business for years as well.

I made an appointment ahead of time for kids manicure and pedicures and confirmed both of my…read moredaughters' ages, choosing this salon specifically because they advertise kid pedicure chairs. When we arrived, their ages were confirmed again, but despite that, the girls were separated and couldn't sit next to each other during the service, which was disappointing since the experience was supposed to be something special for them to do together. When it came time to pay, I was told one of the girls would be $35 and the other $65. When I asked why, I was told it was because my older daughter got gel polish. I clarified that she did not, and another staff member confirmed she hadn't. Despite that, I was told the price would still be $65 because she is "bigger." I have no issue paying more based on age if that's clearly communicated upfront, but this was not the case. When I questioned the pricing, a scene was made -- multiple employees came over, speaking to each other and to me, which made the situation uncomfortable and unnecessary. To make matters worse, less than an hour later, the polish on my oldest daughter's toes was already peeling off. Overall, the pricing felt inconsistent and poorly explained, the atmosphere became uncomfortable, and the experience did not match what was advertised or expected.

This is my second time coming here, and I can honestly say I've finally found someone who truly…read morelistened to what I wanted and delivered perfectly! Thank you so much, Courtney!

I recently moved from New Jersey about a year ago, and of course I need a stylist!!! So researched…read moreinternet and found Valhalla and checked out website. Read about the stylists and decided to book an appointment with Donna. I am so happy I did. She is dedicated to making her clients look their best. She discusses what is best for the clients. With her calming personality she eased all my fears about a new salon and stylist. Of course it helps having on Jersey connection. Helps with the home sickness. She is my Jersey Girl. Everyone at the salon is lovely. And a special about out to sweet Chloe. Jan Coburn

I'm so glad I was able to trust Tasha with my hair and she was so transparent and honest. I told…read moreher what I wanted and she was sweet and listened. My hair looks amazing and she gave me products to help my hair stay this way.

I've past this salon for yeeaarrs but wasn't sure if they serviced all hair types but thankfully…read moreShanetra was recommended by my usual stylist. She's been a stylist at this location for about 7 years. She was kind enough to squeeze me in last minute and serviced me quickly. She was so sweet, professional and did an excellent job with my style that included a shampoo, condition, blow out, trim, braid down and clip in extensions and curl. The style came out better than I imaged and she worked fast! I was out in about 90 minutes. The salon is clean and cozy with a country home feel. Will be going back for all my extension style and more!

I got a giftcard for my birthday. I have never been here before and it was such a relaxing…read moreexperience. I had a giftcard for a facial and I loved every second of it. The lady who was giving my facial asked me questions about my skin type and what I wanted out of the facail. It was a very personal facial and so relaxing. You could tell they wanted you to have a full relaxing experience. The second part I got some time of botox which was fun but I woudln't do it again due to the cost of each unit. But it was overall a fun experience and I can see me coming back every year for my birthday.

I love everything about Radiant Skin in Richmond Hill. From the moment you walk in Jen and her team…read moreare ready to greet you with a smile. I have been using Nancy and Jenn Ryan for years and they have always guided me in the right direction. They ask questions to make sure whatever service or treatment they provide is the right fit for you. I can't imagine going anywhere else.

Walked in on a Wednesday no appointment and was tended to right away. I got a sns on my hands and…read morereg pedicure. Tammy did my nails super quick and flawless and Kat did my regular pedicure with pleasant conversation and it was great! It came out to $80 which is the going rate nowadays so what can you do. Not a bad experience at all. Sorry I didn't take pictures, trust me it was worth it.

I've been coming to Richmond hill nails & spa since they have opened and their work never…read moredisappoints. Customer service is always on point and the vibes on the place are amazing. My girl Moni always comes in strong with the vibes and when Moni is booked up Ann is there to help get me right too!

Ally did my prom nails today and they turned out amazing!!! Exactly what i wanted with a lot of…read moredesigns, everyone there is so sweet!!

Very disappointed with this establishment. I was clearly told ahead of time that painting my four…read moreyear old's nails would be $10 for hands and $10 for toes. I confirmed this multiple times before arriving and even confirmed again in person when I walked in. Only then was I told I was "wrong" and that the price quoted was only for a polish change, which was never explained at any point. The price was suddenly raised to $25. The issue is not the cost. I was fully prepared to pay. The issue was the attitude and the dishonesty. Instead of taking responsibility for the miscommunication, the staff repeatedly insisted that I had misunderstood, spoke to each other in another language while smirking and laughing, and made the situation uncomfortable and disrespectful. That behavior alone was enough for us to leave. Mocking or insulting customers in another language is immature and unacceptable. We wasted our time and left feeling disrespected. I will not support a business that changes prices after the fact and treats customers this way. To make matters worse, the salon had an overwhelming chemical odor that caused an immediate headache within the short time we were inside. Overall, this was a very unpleasant experience and I would not recommend this establishment to anyone.