I would avoid this establishment…read more I called on 1/27 at 12:40 PM to order vegan cupcakes for my son's birthday. The employee, Tim, told me they had 6 vanilla and 6 chocolate vegan cupcakes available. I requested 4 chocolate cupcakes, and he said I would need to prepay and that they would be ready in 15 minutes. I was surprised they could be prepared that quickly, but went along with it. We picked them up about 30 minutes later and brought them home. That evening, my son tried one and it was extremely hard, with grainy frosting. Overall, the cupcake tasted terrible. We didn't eat the remaining three and left them in the box. The next day, I returned to the shop to share my concerns and was told Tim would call me back. He did call and said they had tried a cupcake and felt it tasted fine. He also told me that I may not know what vegan cupcakes taste like. I didn't argue, but I've had plenty of vegan desserts before, and they've never been this inedible. He then explained that the batter used was leftover from a cake made a week earlier and that it's common practice for them to freeze batter and make cupcakes later. I was surprised to hear this. More disappointing was that there was no attempt to make things right or offer any solution--only to explain why they wouldn't provide a refund. I told him that was fine, but that I wouldn't be returning or recommending their shop and would be sharing my experience. If you're looking for vegan options or any dessert options and decent customer service, there are plenty of other places in the area. I'd recommend looking elsewhere.

I order all my cakes for major events such as graduations and milestone birthdays! They do a great…read morejob with my requests.

The Italian sub on Focaccia bread is really good! The bread is delicious. The sandwich is huge and…read moreloaded with high quality lunch meat and veggies. The bottom of the bread soaks up the good vinegar. The turkey sub and muffuletta were just as good! Quick friendly service. I will be back!

Food was stale,cookies were dry day old. Service slow,I was the only one ordering. Place looked oldread more

So I went to Jarosch bakery this morning at their NEW location at 111 Higgins Road, about a block…read moreto the left of their original address. And the new digs look outstanding. I went in early this morning, before 7am, to pick up some paczkis, their awesome cinnamon raisin bread and my dad's favorite, the Swedish Flat. And we weren't disappointed. So the front counter space is big. Their inside space to wait is, I believe, a little bit bigger compared to their old location. They still have their shelving in there with kolaczkis, assorted breads and pre-boxed paczkis. They are still getting everything together from their move and they didn't have a lot of pazckis available, which is ok because we aren't at Fat Tuesday yet amd last year you could place an order for them online. But their customer service is great as usual, and customers leave with smiles on their faces. I asked one of the employees there how have the longtime customers taken to the new building and she said so far it's been a mix. I love the new place and can't wait to see how they perform when they are all don't acclimating to their new home. Also, they have a awesome looking espresso machine but it isn't up and running when I was there. Thanks for being able to replace my hole in my heart when our local bakery closed a ling time ago.

Jarosch Bakery is one of those classic, old-school bakeries that's been serving the Chicago suburbs…read morefor decades, and you can tell the moment you walk in. It has that traditional neighborhood bakery feel with display cases full of cookies, donuts, pastries, breads, and cakes. The bakery has been around since 1959 and is known for making many of its items from scratch, which really shows in the quality. Jarosch Bakery +1 The selection is impressive. Their butter cookies, coffee cakes, sweet rolls, and donuts are standouts, and everything looks fresh and carefully made. If you're picking up dessert for a gathering or ordering a custom cake for a celebration, this is the kind of bakery that has built a reputation for doing those things really well. The place can get busy, especially around holidays, but that's usually a good sign that people keep coming back. Prices are a bit on the higher side compared to grocery store bakeries, but the quality and traditional baking make it worth it. Overall, Jarosch Bakery is a great spot if you appreciate classic bakeries that focus on fresh, scratch-made pastries and desserts. It's the kind of place that feels like a local tradition.

Stopped in for pączki on Fat Tuesday and it was my first time here! The smell when you walk in is…read moredefinitely noticeable--very much that fresh, oily fried dough scent--but the display cases looked great and everything was nicely presented. There's seating inside, and I appreciated that the tables weren't packed too closely together. It felt comfortable and not overcrowded. They had about 7-8 varieties of pączki to choose from. I grabbed a dozen rose (a classic go-to for me) and also tried the limoncello and the caramel bacon. The limoncello was really good--the custard lemon filling inside was flavorful and smooth. The rose was delicious, just how it should be. The caramel bacon was something new for me; it had that savory-sweet combo that's definitely a specific taste. Not for everyone, but interesting to try! Overall, a solid spot to grab pączki for Fat Tuesday.

Charming, spacious, Polish bistro with a huge menu containing traditional Polish meals including…read moresoups, and sandwiches. While the bakery items lessened the food items have increased to include Ukranian borshdt, beet soups, other soups, and a growing breakfast menu (strawberry creme crepes are yummy). The bakery items contain some staple apple crumb, blueberry, other creme layered cakes along with new items that come and go...cupcakes, various cookies and totes. The potato cheese perogi with carmalized onions cooked in beef tallow and the Spring salad are my favorites.​ I brought a family of 5-adults on Christmas eve when we enjoyed all of my favorites including a specialty rosemary and thyme duck with a sweet bourbon sauce. Lovely Christmas music added to the festivity. Good times!

Selection was a bit limited although I went an hour before closing. I got a Korean sugar donut…read more(spiral), two pastries with sausage in them. Super good when heated up. Not too salty or bland. I got a fresh red bean paste pastry. SUPER fresh. I reached towards the back. The bread was very fluffy and soft. The bean paste was fresh and not too sweet. The ice pistachio matcha was recommended and new by the cashier. He was right! He mentioned how he puts 1 pump instead of 3 and there was a very very small amount of sweetness. If u don't want sweet, do 1 pump. The topping and foam adds some sweetness. Small/regular size was a perfect amount. I paid about $20 for 4 pastries and a regular drink. The inside was spacious but only seating along the opposite wall. Bathroom is clean.

Very disappointing experience at Tous Les Jours today…read more The service was extremely rude. The cashier (long black hair) she had an unfriendly attitude from the start--no greeting, no smile, and it felt like she was already irritated. What made it worse was how both the cashier and the owner spoke to me. They raised their voices instead of helping. There was a promotion for 3 bakery items for $5. I accidentally selected 7 items instead of 6, and I clearly told them multiple times that I only wanted 6 and did NOT want the extra item. Instead of fixing a simple mistake calmly, they kept raising their tone at me, which was unnecessary and uncomfortable. As a customer, I expect basic respect and professionalism. This situation could have been handled politely in seconds, but instead it turned into a negative experience. I won't be returning, and I hope management seriously works on customer service.

We had a wonderful high tea experience at the Bakester. We made reservations ahead of time and…read morenotified them of our dietary restrictions (vegetarian) which they were able to easily accommodate. The cafe is really cute with lots of floral decorations. There's beautiful tea pots and lots of different teas to pick from. The food was delicious and ample, we couldn't get through all of it and left with a few boxes of treats. I enjoyed the sandwiches, scones and am eager to try some of the leftover dessert.

An amazing High Tea and experience in NW Suburbs. We went there on a Sunday for a family Bday. Make…read moresure you make reservations ahead of time as i don't think they do walk ins. We also asked for vegetarian options for the sandwiches which they honored and everything was so good. So good that you cannot try everything out in 1 go. We tried 3 different kind of teas. All were amazing. The decor in the restaurant was so cool. All flowery. There was Bridal shower going on there too. Definitely a place you should go. We tried Cucumber and cream cheese Turkey, havarti cheese, spinich and artichoke spread on croissant Smoked salmon, cream cheese, and dill sauce with spinach Avocado sandwiches Scones Served with Cream and Berry Preserve French Macarons and cookies

I'm happy to hear, they are still baking the wonderful treats. Just not at a store front. Maybe…read morePalatine farmers market would be great!

I had the best experience with Sweet C's. She took on a custom cookie order with not a lot of…read morenotice and totally knocked it out of the park!! The cookies were a huge hit! Can't wait to order again

The best and softest conchas and bolillos I've ever had. We visit friends and family in Northern…read moreLake County that request us to bring them this bread from here even though they have Panaderías near them!!! 1000% recommend. Staff is quiet and friendly.

The best conchas in the area. We have friends asking for them all the time. Staff is very nice.read more