After being a customer of Norwell Cleaners for many years (due to their low prices), after the experience I had this week, I will never go back there again. I dropped off a 2 piece suit (jacket and pants) to be cleaned. I didn't notice until I got home that he mistakenly wrote just 'jacket' on the slip. When I went to pick it up he handed me only the jacket. When I said that it was a 2 piece suit and I am missing the pants, he said I was mistaken, to check my car and check at home because he wrote just jacket and he didn't make a mistake and that I was mistaken. The girl also said that they couldn't have made a mistake on this. When I insisted that I dropped off a 2 piece suit and said that they needed to check to see if the pants got separated some how, he told me to leave the store right now or he would call the police. I then saw the rack to the right of what had just came in that day that was not bagged yet, I started looking through it myself for the pants. Only then did the girl agree to look through the rack of what just came in. Sure enough, the suit pants were there. I had to ask for an apology from the man which he reluctantly gave. If I came in a day late the pants probably would have been sent home with someone else's order and would have been lost. The worst customer experience I have had in my entire life. The girl is ok, but the man is so rude. I will never go back there again and suggest you all do the same. Read the other reviews. It's only a matter of time before you have an experience like mine. read more