I'm not one to post on Yelp other than when I get exceptional or horrific service. Consider this the former. This morning I was running late and had to get my husbands tuxedo shirt pressed. I was going to drop it off but without even hesitating, the owner started pressing it immediately. Unfortunately, I was unable to wait the 3 minutes or so (shame on me) so I had to leave and forgot to leave my phone number or name. I called him back from my dr's office and apologized and said I will swing by on my way home. When I got there, he had it ready and waiting for me. When I took out my money, he said "no charge". I threw a fin in the tip jar and said "I truly thank you and wish you a happy new year". This is a family owned business and I remembered back 10 years ago when my sister was dying from breast cancer. I wore pink in my hair and every time I stopped into Emerson cleaners, the owner would ask me how my sister was doing and that I touched him with my story about the pink hair. I believe that gentleman was the current owner's father. If so, what a wonderful legacy. If not, still the best place in town to take your business. Thank you for being a cornerstone of our South Boston community. You are very well thought of. read more

Great service every time I go - I have had dresses hemmed, clothes cleaned, and pressed. Helpful and kind guys that run the cleaners.

Recently switched to Emerson and have been quite happy with the quality, price and friendly service.

I've been using these guys for close to 20 years and they've always given the best service money can buy, and they're always pleasant to chat with and have a good attitude. Whether it be dry cleaning, laundering, pressing, or alterations, they offer fast friendly service. Can't really ask for more. read more

Update: I had to have the belt of one of the dresses fixed as well (totally my B not doing it originally) and Mike the owner turned it around for me in 24 hours and didn't even add additional cost. 10/10 customer service! read more

I am VERY particular about dry cleaning and have tried countless cleaners throughout my lifetime living in Boston, Chicago and New York. The ones I would recommend I can count on one hand. Emerson Cleaners is certainly one of them. Clothes come back pristine and it's evident that they are handled and treated gently. There is not an overuse of chemicals, heat or treatment here which is what I do rarely am able to find. There is also a very quick and hassle free transaction to drop off and pick up. Just try them once and go from there. I've used them for shirts, pants, wedding dress, suits and shoes. read more

I like the atmosphere and the people at Emerson. The cleaning is always very good and I've had clothes cleaned as well as comforters and all were excellently done. read more

I Got this through personal recommendation to clean and preserve my wedding dress and veil. Took 6 wks (which is ok since I was told that in advance). The silk liner color changed from rose petal pink to champagne (light brown) and lace from ivory to white. The liner also shrunk and now has a 6" shorter than the lace. I took it back and opened the box at the shop. The owner insisted that in all the years it never happened before (well this would be the first then). He asked for a swatch of original dress as he said the color from the photos are not always accurate (which I agreed). So I'm getting that mailed from the designer. I included the photo of the dress next to the veil to show that the lace color has dramatically changed. The length of the liner as much shorter (that photo was backlit so it looked pink). 2 other photos came from the wedding day in day light to show color and length. Will update with photos of the dress next to the sample swatch. read more

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No words can describe the amount of care, attention and generosity I received from Michael. He provided such care and stellar service to my grandmother's suit. I will forever be grateful to him for making such a sad time in me and my family's life a little bit easier. Michael - I hope your family business thrives throughout this uncertain time and I hope you receive the same generosity or more that you showed me and my family. Much love. read more

I rarely write reviews but I am very upset with my experience here. I took a brand new dress here for a wedding that was wrinkled and when I went to put it on (the day of the wedding) there were stains all over it. I had to scramble to find a new dress. When I brought it back in, they wouldn't reimburse me for the dress, only $15 for the service and made me feel uncomfortable for even asking for reimbursement. Do not recommend read more

Emerson Cleaners - Dry Cleaning Near Me - Boston, Massachusetts

We had the best experience with Emerson Cleaners and can't recommend it highly enough. I came in with a VERY last minute dry cleaning request for an engagement photo shoot and not only did Emerson to come in early, prior to normal cleaning hours, they also removed stains, fixed missing buttons, and turned our clothes around ASAP. This is true customer service - above and beyond! Thank you Emerson Cleaners! read more

I read the reviews before coming here and I regret it. Don't drop off anything expensive, they will ruin it! They lack quality and customer service. The boss may be nice and all but there drycleaning service needs serious improvements! They ruined my Versace blouse so I had to bring it to sturgis and thankfully they fixed emersons mistake. So if you're looking for a good cleaners to clean your expensive clothes, I highly recommend STURGIS! read more

Great dry cleaner with excellent customer service. Be warned! You can only pay in cash. Hours are very early to around 5pm. They let you bring your dog in! They have their dog there sometimes too. I had a pair of jeans hemmed and they did a great job. You have to pay for good quality! read more

Very friendly and very efficient- everything was done on time and exactly as promised --- great neighborhood establishment that has been there forever read more

Excellent staff and super nice people who really care about your stuff. Theu even stretched out a sweater that had shrunk. Highly recommend and would not go anywhere else in southie...period. read more

Emerson Cleaners Category: Dry Cleaning & Laundry Neighborhood: South Boston Living in Southie 6 months and already tried 2 other cleaners. These guys knew me the second time I came in and had my order waiting at the frount counter when I walked in............ they saw me drive up and retrived the order. I was very impressed both with the service and the quality. Emerson is clean, easy to park at (lots of space out front in the street) and the staff is very friendly. I have been there almost weekly for 2 months and am still very happy............. read more

This was not my regular dry cleaner, but I was in a jam and needed a suit cleaned in less than 24 hours. I explained my situation and they were able to help me out. Very thankful for their great customer service. I plan to continue going here! read more

My only knock is that they didn't call me when the jacket was done. Took my down jacket there after a rip in the material holding zipper was getting worse and worse. Asked for a cleaning, as well. I was happy that they let me have the option of choosing a less costly fix. Basically they told me that they can order a more expensive zipper, like the one that matched my jacket, or they could just use whatever they had in stock, which may not be matching color. I really appreciated this and went with the cheaper option. The zipper is great. They had to make some tweaks to the actual jacket, but I am fine with that (the removed the top button). If you are picky with your high end clothes, then be sure to talk with them about that first. They also cleaned the jacket. They did forget to close a rip in the pocket. A cleaning and fixed zipper on a Michael Kors jacket for $65. Not bad! read more

Excellent, professional service. My wife and I have been sending our dry cleaning to Emerson Cleaners for many, many years. Year in and year out they are consistently friendly, professional and do a fantastic job on all of our dry cleaning and tailoring. Fast turn around whenever needed and expert service on any difficult work. You can send anything to them and know it will be cared for properly. read more

It's true, they are expensive, but they've never lost or ruined my clothes. In fact, they've actually fixed some things I thought were hopelessly stained, torn, etc. The staff is really friendly and they offer a variety of services including alterations and storage. One thing that is a little weird is that they ask you when you want to pick up your stuff. I've always wondered if the price changes based on your answer. I'm still not sure. *Update, the price is the same if you want your clothes the next day or in a week. I guess I should have just asked. One more reason that Emerson Cleaners is the best in the business. read more

Been coming for years, great people and service, family run. Probably send most things off-site like a lot of dry cleaners these days, hard to find anyone who can do everything on site with the volume. Any time I've ever had an issue they address it quickly and with a mindset towards customer service. Great neighborhood spot. read more

Emerson takes better care of my clothing than I do! Always caring and professional. They have an efficient system for tracking clothing so that if you are like me you don't have to worry about losing your ticket. read more

I've had several dresses altered at Emerson Cleaners and have been so impressed. From fixing length to much more delicate tailoring, Mike and his crew have never let me down. Honest, straight-forward, kind, reliable, flexible, and patient. Also love that with dry cleaning, you always know what you are going to get - if Mike doesn't think he can do it, he will let you know, or at least let you know what to expect if you spend the money going through with it. I am picky with my tailors, and Emerson Cleaners lives up to their reputation! read more

Was looking around for a place to clean my Gucci suede bag and saw some reviews about Emerson and good ones so I decided to call them up. I spoke to Mike and he explained to me what they do and how they clean luxury bags... when I got my bag back it looked as though they cleaned it like the way they clean Uggs! The color had bled and there was no more shape to my bag...I was soooo upset because this is a 1200$ bag not just some cheap bag u buy at Jc penny's. After expressing my concern about how my bag came back, Mike sent the bag back for "further" cleaning.. got it back and it looked the same. At this point there was nothing else I could do but to take a loss because I didn't do my research about luxury hand bag cleaning. It cost me 43$ and the company didn't even ask me if hey could reimburse me seeing as tho it was CLEAR the bag came back pretty much worse then I gave it. The cleaners were nice but they didn't do the job .. over all DONT BRING YOUR LUXURY BAGS HERE! Pay the money and get your money's worth or it'll come back worse then u first brought it in read more

Emerson Cleaners - Horrible... this was a beautiful bag with shape and now it' looks a hot mess - Dry Cleaning Near Me - Boston, Massachusetts

A little pricey...but they let me take my dog inside and feed her treats! That makes it worth the extra money for me!

I dropped a brown leather bag off at Emerson Cleaners. It had some mildew and needed some TLC and I really was nervous about how it would come out, or if it would come out. Emerson cleaners did the most AMAZING job! I literally could not believe my eyes when I picked up the bag. It is my favorite handbag and I knew I would have been devastated if it did not come out. Emerson cleaners blew my expectations out of the water! I am so thankful to them. Definitely take your stuff here. You will NOT be disappointed. read more

I've lived in Southie a year and don't have things regularly dry cleaned. So it is either a treat or extremely necessary, like my dog peeing on my roommate's bed spread. Finding a new service provider after moving is very frustrating. I live on the West side and THIS is my dry cleaner on the East side! Incredibly nice people. I originally found them looking for a place to clean my sheepskin rug. After calling another place on Broadway and getting a quote of $100, I continued shopping. Emerson was my next call and my last, it was $30 to $50 for a large sheepskin rug. Because of that I've been able to service the rug multiple times. Sheepskin is a tough material and very high maintenance. Big or small these guys can handle it well. I will go to them for anything in the future!! Love Emersons!! read more

I am in love with my dry cleaners & tailors, Mike & Stanley. Emerson Cleaners is a perfect example of the ideal neighborhood shop - run by good people who are exceedingly knowledgeable about their "craft" and who love what they do. They have given me "free" advice on many occasions on how to take better care of quality fabrics. I get many things altered here as well. Their facilities are always clean and organized. They are fast and fair and enjoyable to interact with. They are an honorable establishment and a pleasure to do business with. I appreciate having them in my neighborhood. read more

Love this place! The staff is so friendly and extremely gracious for your business. I have had a number of items tailored and drycleaned here and I've always been very pleased. Their pricing for dry cleaning is competitive but I think their tailoring prices are a steal! A pair of pants hemmed and a dress taken in (needed to rip out and replace the zipper to take in) for $35=AMAZING!!! Their turnaround time is awesome too. I cannot say enough good things about this place. read more

Visited Emerson Cleaners for the first time last week. Great place! Great service. Couldn't have gone to a better place. Very convenient. A little pricey, but if you want amazing service, you won't mind paying a few extra dollars! read more

I'm updating my previous review..Emerson Cleaners sent me a note saying they now offer military a 20% discount. I think that is a great thing to offer a bit of support for our wonderful military : ) read more

Emerson cleaners are great! They are super helpful and friendly!

Again, Emerson Cleaners has exceeded my expectations! Aside from the exceptional dry cleaning services they regularly provide, I want to share two stories: First, they laundered a family baptismal gown that is approximately 100 years old. I received it from my inlaws on a Wednesday and the baptism was on Saturday. The gown reeked and I couldn't bear the thought of my baby wearing that musty smelling thing so I brought it to Emerson's that Wednesday. By Friday afternoon, it was laundered and pressed, and looked beautiful. I also asked them to launder a knitted baby outfit that was in the same garment bag as the gown and that smelled even worse than the gown as it had milk/formula stains around the collar (that had sat for about 13 years). That too came out perfect and looked like new. I also had the gown preserved. Emerson estimated that it would take approximate 6-8 weeks to do but they had it done within 1-2 weeks! Second, I recently brought in some pieces of white clothing that appeared dingy and yellow. One piece actually had a brown stain on it. Emerson applied a special treatment that made the pieces look white and fresh again AND the nasty brown stain was gone! I am thrilled because I almost junked these articles of clothing because they looked so worn. Wish I had taken a picture of what these clothes looked like so that I could have posted the "before and after" pics. read more

Always get great service from Emerson - they are experts on caring for all typed of fabric and will always ensure you know if there are any risks with the cleaning process. They are the go to cleaners in South Boston. read more

Are they slightly more expensive than an average dry cleaners? Check Dothey close a little early during the week? Check. Is it annoying they only accept cash? Check But who cares? They are by far the best cleaners I have ever been to. Not even close. Never returned a shirt with a stain on it, unlike every other cleaner I have tried. Never lost a shirt either. In fact, they can do same day at the same price dry cleaning if you bring it early enough. read more

Wedding Sat,suit brought in Thursday morning mystery stain on lapel, ready Friday afternoon I'm happy and girlfriend is happy.

Hay Guys, After 27 years of superb service, all I can say is that I miss your smiling faces, your attention to details and the quality of work you are doing. All the best! read more

Extremely friendly staff and owner is very knowledgable about his profession. A little bit of a drive for me, but worth it. Dry cleaning was great, but I'll return for the customer service alone. read more

Probably the most helpful workers anywhere. They will go the extra mile for you and do a great job !! read more

The owner is a chemist and there is practically no stain he cannot remove. His only rule is DON'T try to remove the stain yourself...don't apply water, soda water, spot remover or anything. Just leave it as is and bring it to him. I have moved from Southie and still bring items with tough stains back here from out of state. read more