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    Northwest Quadvan

    4.8 (5 reviews)
    Open 8:30 am - 5:00 pm

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (25 reviews)

    King, Northeast Portland

    SO HELPFUL!!!! Got there an hour before closing and was helped by and angel. I wish I got his name…read morebut he was so nice and so helpful. I am thankful to you sir!

    I purchased break pads at an O'Riley's in Washington State then tried to return them the next day…read morein Oregon as I found them cheaper elsewhere. The return was process but I didn't get my tax back. So glad I was paying attention. I questioned the associate Juan (who later turned out to be a manager) who told me I couldn't get my tax back unless I returned them to the store I purchased them at in Washington - and that it has been this way for the past 10 years! I then had to rebuy them (I felt like I was being scammed the entire time) so now I have two charges on my card and I get to wait however long it takes to go back onto my card - only problem is how do I now get my tax back as it will appear in their system as they have already been returned from the original purchase. I contacted corporate (Tony was a great help and very patient) and it sounds like their Oregon locations are grossly misinformed (I called multiple location and was given the same information) as Corporate confirmed they were wrong with giving me this information and they should have never said NO to me and made it right. Corporate wanted to give me a gift card instead of giving me my money back, which I refused as I shouldn't have to be given a gift card when I didn't pay with one. Ultimately, corporate had to call the store I would be returning them to in order for me to get my money back. What a fiasco and so much wasted time that could have been avoided. They lost a customer for life over $6!

    Northwest Quadvan - autopartssupplies - Updated May 2026

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