Awful customer service people standing out the door for service they have 5 computers at the…read morecounter and one person manning the line (no so bright) while several employees walking around blind like no one is there. This particular store has gotten worse over the years. Maybe corporate should take a look.

Do not take alternators here to be tested. They are liars…read more August 2024, I brought in a good alternator in and they said the alternator was bad because they wanted to make a sell. This 1st alternator they sold me did not work as well. I exchanged the 1st one for a 2nd alternator, and the 2nd alternator did not work either. I then exchange the 2nd alternator for a 3rd alternator, which in truth was the 1st alternator I had just exchanged and again did this one not work. I could tell they were just swapping the same alternators each exchange at the store. So, I traced the wiring in the car and found a wire that was disconnected from the starter. After fixing this the 3rd (which was also the 1st) alternator worked. This meant that my original alternator was good and they lied to me. This new alternator squeals when I start the car. But I am so tired of dealing with liars. I will never buy from O'Reilly again.

They are assholes here!! Always rude when I come in , never helpful . Take there time cash me out …read more If it's not busy they will just stand around and do nothing .

One of the guys very was rude. It's like he expects everyone who walks in to know everything he…read moreknows about cars and if you don't have all the info, you get an aggressive, rude and snappy employee. People have other interests, buddy! There are other things to do than just cars! You shouldn't be working with the general public. Is there a spot for you in the back? The guy at the check out counter was lovely and very kind and helpful though. Enter at own risk, I guess!

Carquest.. why carquest amongst all of these other places i can choose from? well first it was next…read moreto dmv so it was on my way home. But it's more then that, they have a reputation of having better quality parts. The part i was looking for was just an oil filter. Unlike some of the lesser brands that i don't like, carquest filters are made by WIX. The shop is clean, compared to other auto parts that is. No puddles of grease or oil on the ground. Service is simple they get you what you're looking for and that's it. I ask for other parts and instead of automatically assuming it doesn't exist, which has happened, they look it up anyways to be sure. overall a pleasureable shopping experience. i get what i want and no young high school kid arguing with me.

Mark and Ben are awesome and always willing to take care of you. Would have given them five stars…read morebut they wouldn't take my bearing back.

Staff here don't even acknowledge you and they just pass you by several times even when waiting to…read morepay at the counter. 2 stars because this location is a bigger Autozone and what I was looking for was actually in stock. Other than that, try Napa or O'reilly

Great service at Auto Zone in Hillsboro! Thank you, Timothy, for your good service, excellent…read moreadvice, and honest referral and support. I will be back!

This store just lost my bussiness for ever. I ordered some trasmisson oil online to pick up at the…read morestore, so I drove to the store to pick a PREPAID order mind you ($50 dollars worth of products) and I just so happened to have forgotten my wallet at home so the counter guy would not let me pick my order because I did not have picture ID even though I offer to show him the order receipt, comfirmation email and text I received from them to come pick up the order, but the old guy behind the counter would not budge and although he was not rude it seem like he was having a power trip, so I was not about to drive home to get my ID just so he can glance at it for a second. instead I went home and CANCELED the order.

I have always gone here growing up as this is where my dads account was and I just grew up going…read morethere. I went today and they read a check engine light for me and then gave a recommendation on a local shop. I was able to get something I needed at Napa too and Allen was super helpful and I appreciate his help.

The battery is great, the warranty is great but they scratched my fender while installing the…read morebattery. They refuse to take responsibility, but I literally just detailed the car the day before and the paint was PERFECT. I hadn't even taken it out of the garage until I took it to interstate. Make sure to watch them install your battery if you bring a car in there that you care about. You can very clearly see how nice my paint is but hairline scratches right where he stood to replace the battery. It might be nothing to the manager, but it's something to me. The sales person, Morgan was actually completely wowed by my car. Looks like I have some buffing to do. Edit: The company response is a lie. They never, NEVER offered any semblance of help. Just the opposite. The manager just kept repeating the lie that he couldn't possibly have scratched the car, again and again while ignoring me. He dismissed me at every turn, repeatedly. I'm even more disappointed now! I never even wanted anything from him, only wanted him to be more careful with customer's cars. I'm guessing the PR guy that wrote the response was also lied to by the manager. Sorry man.

There is no reason the person that delivers to this location needs to park directly in front of the…read morestore blocking both a handicap parking spot and the ramp that is for wheelchair access. When bringing this to his attention he gave a rude excuse and said he'll pray for me. Jesus would never block access for handicap people just to make his job easier. That's entitlement not Christianity.

I found out about this place on some Tesla owners forums since they have worked on other Teslas…read morebefore. I also sent out a Yelp job request and found them to be very responsive to messages. I worked with Hong and he was able to get me in the same week I reached out. I had the newest Juniper suspension retrofitted onto my older 2023 Model Y. The whole process took about 3-4 hours and cost $700. I'm pretty happy with the cost/time. I would feel comfortable taking my car back again for more suspension work.

As always Hong and his staff are amazing Ordered up Headers…read moreand Cats for my Little Red Corvette and installed They look great and they sound great You got a fast and furious ride Hong and his team are your go too !!! (Also serviced clutch!) They have done work for me in past I be a strong repeat customer!

As a woman who doesn't know much about cars but doesn't want to pay someone to do simple repairs or…read morereplacements, this place is a godsend. The employees have gone above and beyond to assist me or steer me to the correct parts for my car. Just today I was standing in their parking lot trying to remove my rear wiper blade when all of the sudden two employees run out with the exact wiper blade I needed, pull off the old one and put the new one on for me. All that I had to do is walk into the store and pay. What awesome service. Thanks guys!

Is this a joke? Tried to get inside the store my little daughter is afraid of dogs ... one of the…read moreemployees had a dog running free unleashed inside the store and didn't even bother to hold the dog so we could walk in.... He kept whistling from his chair! You can imagine what kind of place is this.....

Ive never has a bad expierence at this O'Reillys and everyone is willing to help! They have most of…read morethe parts I needed for my cars and they are close. I wouldn't hesitate to go here.

Bryan at store 3809 is very helpful and deserves a shout out. The store gets busy, and needs more…read morestaff though. One more person would be good

Another great experience. Wanted my car lowered, did the research, bought the struts and springs,…read moretook it to the guys and they did a fantastic job. When doing the front, they found my brakes were almost gone, but just charged me parts, no extra labor. I love the constant communication and the concern for my vehicle. I'm a VDub guy at heart, but love my Audi and will prefer these guys over anything else.

Lucas and the entire staff were incredibly kind and very knowledgeable. My car broke down with…read moremajor issues, and after one phone call they took on the job--no questions asked. Within a couple of hours Donovan (head mechanic) diagnosed the problem and provided a quote. Just a few days later, my car was like new again. They continued to follow up and are always available to answer any questions or concerns. I truly trust their work and service, and I will absolutely be a returning customer as long as I own this BMW--or any other German make or model. recommended