My 2014 CTS4 Cadillac had a small incident with a curb. The curb won. After going to a couple of…read moreother places, Springer gave me an estimate the same day and offered to work directly with my insurance. They kept me abreast of the communication with my insurance and the progress on my car. Unfortunately my insurance was not easy to deal with but Springer held their ground and advised them that specific parts weren't damaged in removal but broke from age. After presenting the facts, my insurance consented and have since changed their policy. After fixing the car, the touch screen would not work but Springer went above and beyond trying to figure out the problem. The dealer stated that this issue was common and was not the fault of the body shop. When i picked up the car, the work done was incredible. You could never tell that a curb had jumped out of nowhere and hit my fender. They even removed some yellow paint i had driven thru previously. Thank you for working so hard on my behalf to get my car repaired.

A 10 out of 10 experience. I was an insurance agent for 40 years and have dealt with many body…read moreshops. Amy( the owner) and Chris her trusted assistant were remarkable. My repair was very minor but they treated me like I was their best customer. Constant communication and quality workmanship. They also cleaned the car to near detail quality for free. Not sure they do it for every one every time. But knowing them, probably. I won't go anywhere else in the future.

Most wonderful service at this shop! Excellant customer service and workmenship, I will definently…read morecontinue to use them for all my service needs!

Outstanding technical service. Alex is great at diagnosing and repairing diesel problems. I tried…read morethe dealer and other shops who would cover over issues only to return a few weeks later and lots of $$ spent. I brought my 2012 Passat TDI in and Alex found the issue replaced the part and got us back on the road all for less than the dealer charged us for a temporary fix. So it is with great joy to announce that it just passed DEQ this morning, and I am singing their praises. Thanks Austin and Alex, a job well done, Bravo Zulu (Navy term for job well done)!!!

I reached out for a quote on a 2009 Honda Fit with possible door latch/hood latch issues. I got the…read moreresponse "cannot service" with no additional information. For this place to be an auto body shop, I would think they could repair a Honda or at least say why not. We are a three car household and I would never use this place because they have poor customer service before you even hit the door.

Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

John and Brandon are the nicest mechanics that I have ever met. I trust 1st Choice because everyone…read moreis an expert, and the job gets done right. I can always count on 1st Choice to do A+++ work, and this garage is my 1st choice. 1st choice is VERY professional and you can count on them to get the job done right the first time! When you pay for quality and for things to be done right, the price is right!

I stopped in because there was a red light flashing on the…read moredash of my car. I got the greatest advice. "Don't drive your car anymore and have it towed." My Subaru Crosstrek radiator hose was busted and the fluid had all leaked out. I appreciate the help and advice so much! I recommend this business because the owner was so straightforward and kind!

Brakes were busted, everyone came in with higher quotes and weren't open till Tuesday (on a…read moreSaturday) these guys said we open, come through. Did me solid, in an out, it's everything you want and more. This my new spot. Only note is next time I come through I'm bringing an old blanket to lay on their waiting room couch. Lmao. Good dudes tho.

Got my car towed here about two weeks ago after calling around to some shops to fix my broken…read moretransfer case. The customer service was amazing as soon as I walked in the door. I got a price I was happy with and had it fixed there. I got it back in two days which was sweet for a big repair. I 100% recommend this place for any future endeavors.

Recently had a 2019 Lexus IS-350 driver's door replaced along with other minor body work on left…read moreside. Not only did they do exactly what they said they would do and did it in timely manner. They kept me in the loop, matched the black paint (heavily laden with metallic crystals) blended expertly and unable to even see where they blended it in with the older paint. Car was spotless inside and out when I picked it up, no collision repair dust at all. The owner, Vasi and his sister, Lana who runs the front office were the nicest and most professional people I've met in the auto body repair business. Both extremely easy to talk to and deal with. Prices ! ! - extremely competitive, one of the lower estimates that I received which totally surprised me since there were Ferraris, Porsches, BMWs, Mercedes and other high end value cars in for repairs at his business. After having an EXTREMELY BAD EXPERIENCE AT HOLMAN / KUNI COLLISION CENTER in Beaverton as far as how I was treated, lied to, belittled, the Lexus / BMW repair business's estimate was 250% more than ALPINA's to fix the very same problem and Holman / Kuni refused to give me an estimate of how long it would take, blaming the insurance companies for this. I am so glad that I researched other retail, wholesale car dealers and this name (ALPINA AUTO BODY) kept coming up as the "BEST" place to go for high quality body shop repairs......I'll definitely recommend Alpina to anyone, and no, I'm not affiliated or related to Alpina, just a first time customer who will definitely return if I need auto body work done in the future.

I was referred to Alpina Auto Body from a friend who had work done by them. They came highly…read morerecommended. I called and spoke with Lana, who was very friendly and receptive to repairing my classic BMW. The shop provided a quote promptly. I called and scheduled my car in for an appointment a couple of days later. So far so good. Things started to fall apart after I visited the shop a few days after that. Shop seemed like they were working through a lot of vehicles which was promising, and the staff was friendly. However the two people in the office disagreed over part availability and lead time, pushing my appointment back a week. I was supposed to get a call back the following week to confirm the parts availability. I never received a call and followed up via phone several times and left voicemails. I emailed them and cancelled my appointment. Maybe they got busy, but they lost my business.

Gerron is the best. Handled everything and saved me twice or three times the amount I paid for a…read morepre-purchase inspection by advocating for me with the dealer about issues he found. He was genuinely kind and enthusiastic about ensuring that I got a good vehicle and a good deal. He did everything asked and more, and had great customer service to boot. I'd recommend him to anyone.

Gerron with Protech Mobile Mechanic is an absolute gem! Excellent communication, speedy, thorough,…read moreand trust worthy. Reasonable prices and he made everything smooth and easy, start to finish. Best experience I've had with a mechanic in years!

I have taken my car (an older Prius) to Hilltop a couple of times in the past. They were very…read morehelpful and did a very good job. So when I was hit by a semi in August I went back to them. The damage was moderate ($3500-$4000), but again Hilltop did a fine job. I was travelling out of town at the time and wouldn't return until after the repair completion date. They agreed to hold the car till I returned. Because of the type of impact on the car I was concerned that the alignment or alignment components had been damaged. Hilltop took my car to Les Schwab who checked out the alignment. Luckily there was not issue. Hilltop dealt directly with the other driver's insurance and were easy for me to deal with. When I picked up the car, Hilltop had cleaned it inside and out. It looked better than it had for quite a while. I certainly will recommend Hilltop to friends and family in need of repairs.

Friendly knowledgeable staff that are quickly responsive to any question or request Quality work,…read morereasonable turnaround time. They took care of EVERYTHING!! Even assisted with a rental. I recommend them 100%!!!