Took my car in for a repair estimate, didn't have to wait long at all and Broc was especially…read morehelpful with questions and advice!

Lovely front desk lady . Quick with response. Nice gentleman who took the quote. Lovely clean…read morebuilding . Nicely located . Found on maps . Would recommend!

Outstanding team here. I had my car towed and dropped here at night. I was fortunate enough to…read morework with Justin. I felt very comfortable leaving this in their hands. The communication was excellent. Any call or email was immediately responded to. Unfortunately there was too much damage and insurance totaled the car. I did walk through the back and saw many part boxes which were original manufacture. That was great to see. I'd definitely take a car back here, hopefully I will never need to.

BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon. I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage. December 5 2025 was the dropoff, now it is April 17, 2026. You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc... NOT GOOD AT ESTIMATING: All of this AND original estimate $8K, Revised estimate after they had the truck for 2 months $21K. THEY DON'T ACTUALLY WORK ON THE VEHICLE: At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together? PHONE CALLS: As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message. EMAILS: Emails go without ANY reply. VISITING MY TRUCK IN PRECISION JAIL: I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair. Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible. Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO! Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous. Who cares if they do a good job on repairs if they never actually do the repairs. At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop. Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time. Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027??? By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth??? Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck. Give me my F*ing truck back!

One of the best auto shops I've ever used. Everyone is super friendly and helpful. Service is…read moreprompt. Most importantly, it's one of the few auto shops where I didn't feel like I was getting upcharged or overcharged.

Worst Experience I've ever had hands down!!!! They had my…read morecar for 4 months one excuse after another Do yourself a favor and stay away from these guys totally crooked in every way.They will milk every last penny from you.

I have taken my car (an older Prius) to Hilltop a couple of times in the past. They were very…read morehelpful and did a very good job. So when I was hit by a semi in August I went back to them. The damage was moderate ($3500-$4000), but again Hilltop did a fine job. I was travelling out of town at the time and wouldn't return until after the repair completion date. They agreed to hold the car till I returned. Because of the type of impact on the car I was concerned that the alignment or alignment components had been damaged. Hilltop took my car to Les Schwab who checked out the alignment. Luckily there was not issue. Hilltop dealt directly with the other driver's insurance and were easy for me to deal with. When I picked up the car, Hilltop had cleaned it inside and out. It looked better than it had for quite a while. I certainly will recommend Hilltop to friends and family in need of repairs.

Friendly knowledgeable staff that are quickly responsive to any question or request Quality work,…read morereasonable turnaround time. They took care of EVERYTHING!! Even assisted with a rental. I recommend them 100%!!!

My 2014 CTS4 Cadillac had a small incident with a curb. The curb won. After going to a couple of…read moreother places, Springer gave me an estimate the same day and offered to work directly with my insurance. They kept me abreast of the communication with my insurance and the progress on my car. Unfortunately my insurance was not easy to deal with but Springer held their ground and advised them that specific parts weren't damaged in removal but broke from age. After presenting the facts, my insurance consented and have since changed their policy. After fixing the car, the touch screen would not work but Springer went above and beyond trying to figure out the problem. The dealer stated that this issue was common and was not the fault of the body shop. When i picked up the car, the work done was incredible. You could never tell that a curb had jumped out of nowhere and hit my fender. They even removed some yellow paint i had driven thru previously. Thank you for working so hard on my behalf to get my car repaired.

A 10 out of 10 experience. I was an insurance agent for 40 years and have dealt with many body…read moreshops. Amy( the owner) and Chris her trusted assistant were remarkable. My repair was very minor but they treated me like I was their best customer. Constant communication and quality workmanship. They also cleaned the car to near detail quality for free. Not sure they do it for every one every time. But knowing them, probably. I won't go anywhere else in the future.

Excellent service, timely and all work done correctly. I took my Corolla in for brdkes, axles and…read moreoil change, deferred maintenance and such. They did everything we quickly, at the cost quoted and quality work. They even followed up a few days later to ensure my satisfaction was still satisfactory. I've had excellent experiences every time I go in there. Lance at the front desk and the techs to great work. Highly recommend.

After calling several Mechanic shops, I found this shop to do a transmission fluid change and they…read morewere actually able to do it the same day which was a deal breaker for me. When I called the customer service was great. I spoke with Lance S. He was super thorough and communicated well. Will definitely be coming back.!

Baha Auto Body is incredible. Believe me. My car--2008 model, only 38,000 miles--was rear-ended by…read morea big truck. Huge truck. The driver didn't see me because the truck was so high, and when the light turned green, boom, he hits the back of my car. Big damage. But I wasn't worried, because I knew I wanted the best, and I wanted it fixed right. So I take it to this other body shop--big mistake. The work was terrible, absolutely terrible. The paint? Horrible. The trunk lid? Didn't fit right. And there was even a part of the trunk they didn't even touch. Can you believe that? It was bad. Really bad. But hey, the guy who hit me paid for it, so I couldn't really do much about it. Then I took my car to Baha Auto Body, and WOW. They fixed everything. The paint is perfect. The trunk lid? Fits like it's brand new. They went above and beyond to fix the mistakes of the other shop. It's like my car is brand new again, folks--better than ever. Absolutely fantastic work. I don't trust just anyone with my cars, but I trust Baha. You want quality? You go to Baha. Simple as that.

I damaged the front of my Mini Cooper. I did not return to the body repair company that was under…read morecontract to my insurance so they could get leads. They did not do a good job and when the seal of the door that they worked on came loose later, they did not take care of it. Instead, I went to baha's autobody which was closer anyway. They were scrupulously, fair and honest. They also did a wonderful job repairing the front of my car and they even tucked in the door seal - no extra charge. Go to a good company!

If we could remove the FAKE one-star reviews here the total would be more accurately 4.5-5. If I…read morecould give them six I would! I also recently realized they take the time to report servicing and repairs to CARFAX ; something the dealership won't do which will affect my resale value ! I began taking my 2015 Volvo here for oil changes rather than the dealer and found them to be faster and about half the cost (I have a computerized system the usual quick oil change places can't do, not even top offs). I also asked them to make repairs I was quoted by dealership, again faster with full explanations and about 2/3 price. Nearly a year later, when I needed regular service, they got me in quickly and not only did the job well, but said they looked at the previous repair they did and didn't like how it was wearing and REPLACED FOR FREE! I truly would have never known . Honesty almost unheard of these days! Finally, my starter went out and they were like calling family... reassured me and fit me in as an emergency appointment. When a strange warning light came on soon after they helped diagnose, covered appropriate guaranteed portion and charged a fair price for the other issue (I needed an auxiliary battery also). Bottom line is mechanics are like doctors and diagnosing/repairs are both a science and art... not always clear cut and depend on the experience, ability to listen, care and trustworthiness of the "doc". I love taking my car to Canyon Auto because I know they will work with me to figure out the issue, repair with quality parts, and stand behind those repairs with amazing integrity, and always with a smile even when they're run ragged. They're not in it to make huge profits, just a fair fee , which helps me too! I'm so glad I found Han and Jim, and wholeheartedly recommended to all!

I've had my autobody worked on. They did a decent job, but I believe I got charged for stuff that…read morewas unnecessary, e.g., removal of headlights that weren't connected to anything they were working on. I actually had them remove the charge for one of my headlights. But, I gave them the benefit of the doubt and assumed ignorance on their part and the possibility that they removed at least one of the headlights because "that's what the computer said to do". You know how that works? These independent non-specific-vehicle-certified shops get these computers that tell them exactly what to do so the techs don't have to do a lot of thinking? It sometimes compresses the time they work on your car, but it could cost the consumer extra stuff that you wouldn't otherwise had to do even if it's quicker. Of course no one is as quick on working on your car as a technician/mechanic who works on the make and model of your car all the time. Then there was the overspray on surrounding areas of where the work was being done which I had corrected later on. They also employed the worst cleanup job I've experienced from over 8 autobody shops I've had various cars worked on over the years; it was dust material inside my car and all over the other parts of the body that weren't worked on. They couldn't even just wash it down. There was more from the vent when I turned on the AC. But, their labor rates were downright cheap compared to many for this type of non-dealership-type work. So, if you're just into cheap labor and don't care about getting nickel and dimed on other stuff you don't really know about because you don't really know much about cars, then by all means this is probably not too bad of a place. Either way, I don't really trust independent auto repair shops that also sell used cars on the same lot. There's always something shady in those places. Also, if you live in the Tigard area and looking for someplace close by to get DEQ tested....DO NOT GET YOUR DEQ TESTING HERE! Let me remind you of the cost for DEQ testing: -DEQ Centers = $25 DEQ fee + vehicle registration fee -Canyon Auto Repair in Tigard = $90 + $25 DEQ fee + vehicle registration fee. If your check engine light comes on while you're there and you want these guys to just do some troubleshooting they're going to charge you for that. And, if you're sucker enough that you also want them to repair said problem they probably created to generate business then it's going to cost you even more.