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Northwest Mobile Repair

3.0 (2 reviews)
Closed • 9:00 am - 8:00 pm

Services - Northwest Mobile Repair

Auto brake repair

Auto general diagnosis

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11 months ago

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1 year ago

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Madlin Marine

Madlin Marine

(2 reviews)

I have an older Hammond that is not the easiest to work on or get parts for. I've always taken my…read moreboat to Madlin Marine. However, I needed to get my impeller done and they were booked out so I was impatient and decided to take it to a different shop. That was a bad idea! After replacing the impeller I took my boat out and it was still overheating. I called the other shop and they told me it could be some kind of exhaust blockage and wouldn't be able to get to it for awhile. I decided that I would take it back to Madlin Marine because they are the ones who have always worked on my boat. Well lo and behold I spent a crap ton of money for the other shop to put the wrong size impeller in. Madlin Marine showed me the impeller the other shop put in. The correct impeller that Madlin Marine put in was an 1/8 of an inch smaller then the other one. After getting the correct impeller in I put my boat on the water and it runs like a gem, no overheating issues! I took the impeller that was too big back to the shop, they would not take the impeller back or refund any of the labor costs for something they did wrong. Madlin Marine just did my winterization, they always go above and beyond. In fact I always get my boat back cleaner then when I leave it. I will never take my boat anywhere else again.

You know those jobs you just don't wanna do sometimes? Well, this was one of them for me and I…read morewalked into this place being new to the area, pretending like I had no idea how to work on anything. I brought them an older boat of mine for a simple fuel system flush and carb adjustment. Lo and behold, I get a phone call two weeks later saying that my bill was $2500. I asked what could the two minor issues I asked to have corrected possibly have needed that would have totaled $2500 for a carb adjustment and fuel system cleanse? Well aside from the two things that I had asked them to perform that didn't get completed (which I'll get to), they installed an in-line fuel/water separator that I didn't ask for. Charged me for the separator but not the labor since I didn't ask for it but they did it anyway. Ok I thought, no biggie, it was like 75 bucks for the separator itself. Alright cool, no biggie. THEN they tried to sell me on an automatic bilge pump, which I didn't ask for and then proceeded to charge me $1500 for flushing the tank and very minimal fuel lines and a carb adjustment. Now THIS is where it goes downhill. I come to pick the boat up and tell them that I'll give them $1250 on the day of pick up, but my bill was just under $1500. They said OK no worries. You can take the boat home and just give us a call whenever you're ready to throw that last 300 at your bill. I said awesome, I had a feeling that this place was not only being proactive with things like the in-line separator choice and other tips, but also for allowing me to take the boat home with a very minor outstanding bill. Made me think, OK these guys are in it for the enjoyment of the marine life and not the money. Same way I treat the business I own. What a perfect shop to take your boat to that you're restoring to give to someone as a gift. Good morals it seems, right? Wrong. I put that boat on the water the next day and it wouldn't start. After maybe 10 attempts at ignition, I did a quick walk to the stern and found that a QD fuel line to the motor wasn't connected, popped the seats up and fuel line to the tank wasn't seated on the in-line separator properly, they left the old plugs in that were fouled to oblivion, and they left footprints all over the seats. Considering the upholstery is in near perfect condition for that year of boat, you think they'd take their shoes off at least. Not to mention leaving the motor cover unlatched so as I'm going down the road it pops open, had to pull over and close it up. A very close friend who could run circles around these mechanics laughed at the idea of paying them 1250 to put a boat on the water that didn't run. Knowing good and well I could do everything myself, just didn't feel like smelling like fuel for 2 days. So what did I pay for? Well I'd say I paid a business to not do their job. The interesting part is they told me they dyno'd the boat and gave me compression testing across all four cylinders, so how is it that the fuel lines were still disconnected from the "fuel system flush" but you gave me a dyno when you were done adjusting what I asked for? Hmm, that's weird, wouldn't the lines be connected if you dyno'd it when you were done? Personally, I don't think they ever dyno'd the boat. Nor, do I think they ever did a compression test. I also think that if they did put new plugs in it, they then proceeded to pull those out and reinstall the old ones to save a few bucks because no boat would've ever ran with the spark plugs I pulled out of the boat WHILE I WAS ON THE WATER. I had to scrape carbon off and luckily had a can of brake cleaner on me to try and clean them up as best I could to get back to the dock....They were black as night. They also told me right before I left, that I may have to flush the system again myself....when I request a system flush, and I have to do it again myself, YOU'RE NOT DOING YOUR JOB. My end suggestion, DO NOT GIVE THESE PEOPLE MONEY. The ENTIRE BUSINESS FROM THE CRAPPY LOBBY AND SERVICE TO THE CRAPPY SHOP is not worth it, don't do it. Find another place.

Washington Auto Carriage - Right lift assist spring on backwards

Washington Auto Carriage

(14 reviews)

We came to them in the middle of what had already been an incredibly stressful trip, with our…read more44-foot fifth wheel needing repairs ...... From the moment we arrived, they treated us with kindness, compassion, and respect. AND THEY WERE READY FOR US!!!!! They not only helped us with the repairs, they made sure we had a safe place to stay with our RV while everything was being handled. They provided us with 50-amp electric service and even water, which may sound like a small thing until your RV is your HOME and you're stranded thousands of miles from where you need to be. They could have simply treated us like another repair job. Instead, they treated us like people who needed help. That meant more to us than they probably realize. After everything we had been through on this trip, finding genuinely good people willing to go above and beyond was such a blessing. We will never forget how well we were treated here. If you're traveling with an RV and need help, these are the kind of people you hope to find. We would recommend them without hesitation. Thank you for taking care of us, our rig, and our home. Five stars isn't enough.

The quality of knowledge and service was outstanding. When we were faced with a crisis on a road…read moretrip, they quickly diagnosed and solved the problem and allowed our journey to continue without losing a day. The team at Washington Auto Carriage clearly explaind the problem, did great work, and the friendly staff went above and beyond to make us feel welcome.

EZ Loader Boat Trailers - How the world gets to the water!

EZ Loader Boat Trailers

(9 reviews)

I recently purchased a new Key West 249FS boat equipped with an EZ Loader trailer. Because my boat…read morewas set up with a windlass anchor system, it required a custom trailer configuration. After taking delivery, I noticed that the boat was sitting too far forward on the trailer, leaving approximately 9 inches of the trailer bunks exposed behind the boat. This made launching the boat and properly loading it back onto the trailer much more difficult than it should have been. I contacted EZ Loader, and Dave Bentley became my point of contact. I cannot say enough good things about Dave and the way EZ Loader handled my concerns. Dave personally came to my location on two separate occasions to make sure the problem was corrected properly. He installed a new V-block stand that allowed the boat to sit farther back on the trailer and then carefully adjusted the rear bunks to improve the overall fit and positioning of the boat. He also supplied me with the proper tie-down ratchet for my setup. What impressed me most was Dave's knowledge and willingness to take the time to explain everything to me. He is extremely knowledgeable about both boats and trailers and freely shared that knowledge while making the necessary adjustments. It is easy for a company to talk about customer service when they are selling you a product. The real test is how they respond when a customer has a problem after the sale. EZ Loader passed that test with flying colors. I truly appreciate the warranty that came with my trailer and, even more importantly, the way EZ Loader stood behind its product and responded to my warranty claim. Having someone come directly to me--not once, but twice--to make sure everything was right says a lot about the company. Dave Bentley and EZ Loader Custom Trailers were absolutely amazing to work with. Their professionalism, knowledge, responsiveness, and commitment to customer satisfaction exceeded my expectations. I would highly recommend EZ Loader Custom Trailers, and especially Dave Bentley, to anyone looking for a company that genuinely stands behind its products and takes care of its customers after the sale.

It's Friday mid day. The parts department is maned by a nice, elderly man they pulled out of the…read morewarehouse. Regular parts people have Fridays off. He tries His best but he is entirely overwhelmed and stressed. He struggles with the keyboard on a computer. He would be better off home playing with His grand children. I waited 30 minutes for my turn which never came. No or limited AC in a tiny room. It's F90+ outside and not far behind inside. I left. Went elsewhere. Like Amazon. EZ Loader should just close parts on Fridays....or staff it appropriately. And fire their HR manager. They did not become this successful with this example customer no service trying to milk a few extra dollars out of frustrated customers.

Clark's Tire & Automotive

Clark's Tire & Automotive

(70 reviews)

Man I don't even know where to start with how insanely impressed I am with the service,…read moreprofessionalism and expertise I just experienced at Clark's this afternoon. Juan and Greg are the most accommodating and informative mechanics I've ever had the pleasure of interacting with about car troubles. I came in for a simple oil change and was informed that my turbo was leaking ( I was aware of this and already had an appointment set up at another shop ) and with that Clark's quoted me 800 + dollars less than the other spot that I was originally looking at! Fixed it in a few hours and even showed me bits and pieces of the process along the way. On top of all that they showed me pictures of trouble areas and spots that needed attention. Answered literally every question I had about the pictures and let me know the level of importance for each thing that was brought up! In the end these two went above and beyond to help me out and solidified Clark's as my new go to spot!

I have to say a few words about Clark's Automotive located at 710 W. Francis Street. I had a light…read morecome in my car...of course I panicked. I had been to Clark's Automotive before and remembered how great they were, so I gave them a call. I left a message and Steven got back to me right away. We set up an appointment and got my fixed and back on the road within hours. I was so impressed with the staff and the service I received. Thank you Clark's Automotive, I will definitely recommend you to my family, friends and coworkers.

Northwest Mobile Repair - autorepair - Updated October 2026

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