This place is packed with Seniors…read more And with good reason, the doctors here really seem to care. I took my grandma here for her meds check up and to have some blood drawn to check her levels. The doctor spend a good 45mins with us, and got all her meds organized. The guy who came into draw her blood was patient and quick at the same time. The girls at the front desk seemed distracted (texting, chatting, radio playing sorta loud) but we got in and out of there in a decent amount of time. Parking is sort of awkward and packed.

Dr Black IS THE BEST doctor I ever have and I shall be heartbroken when she will be transferring to…read moreSeattle, which I can understand. Whoever is going to replace her that doctor will be surely hard press to equal her qualities. She has a very very caring feeling for her patients. Thank you Dr Black for all you had done for me.

I went to make an appointment with Dr Hodge and the office was empty with no signage on the door…read moreexplaining why or if they moved. Website is still up I called the number get it busy signal every time I call and for that I'll give them thumbs down and a one star Does anyone know if he's still in business closed his doors

Dr. Hodges has been my primary for 20+ years. He's very attentive, compassionate, knowledgeable,…read moreand dedicated to your health. The staff are amazing, especially Louisa. I haven't been able to get a hold of him though. If anyone knows anything please update us.

Dr. Troncales is a geriatrician who is caring, thorough and knowledgeable. She is my mom's PCP. My…read moremom is hard of hearing and Dr. Troncales has been extremely patient with her. She frequently makes sure that she was able to address my mom's questions and concerns. My mom is a retired physician and although quiet during appointments, she usually tells me a lot after every appt. She has been nothing but satisfied with Dr. Troncales. She appreciates that she does not feel rushed. She is grateful that she has gotten established with a physician who is so passionate about helping the older population.

Unfortunately, My Doctor at Evergreen Health Geriatric left the practice I now cannot get an…read moreappointment with another doctor on the staff for six months.

First of all it's in Kirkland, Totem Lake area to be exact. I have to say that my parents have been…read morewith this clinic since 2004 and had received excellent care until recently. My father's in an adult family home and needed to renew his prescriptions as well as needing a home health nurse or doctor to change his catheter because he can no longer be easily transported to the doctor as he's too weak and frail (80#'). We called about 8 times to speak to Dr. Connie Smith to explain our needs but was not able to get through. The staff kept telling me that they no longer accept his HMO (Molina Medicare) and will need to go to their Urgent Care facility in Redmond to get his catheter replaced. I called Urgent Care facility who said that they don't do catheter changes but I need to got to the ER for that. I called the ER and they said that it's not an emergency so his insurance wouldn't pay and that I need to take him to his primary care doctor! I tried multiple times to talk to the people answering the phone, the nurse and office manager who all will not let me even speak to Dr. Connie Smith. They said that Dr. Smith has received emails and knows our situation and can not do anything. The Medicare Compare office and the owner of the Adult family home also called and were not able to get anywhere. I can not believe it would be so difficult to just get a message to my father's doctor of 8 years! Being so frustrated trying to get anything by phone, I went to try and see Dr. Smith but was not able to even leave her a note or see her. The 6 foot office manager came out and immediately whisked me outside the building where it was very cold and instead of sitting me down to hear my side, she had already made a decision she knew everything that was going on and that she would NOT let me see Dr. Smith. Her condescending and discriminatingly demeanor was offensive and she totally ignored my request or to even explain my dilemma. I told her that I had to see Dr. Smith today because it's very urgent and that I'd wait because she said Dr. Smith was busy with patients. I waited about 15 minutes in the office when I found out that this office manager had escalated a simple request to talk to my father's doctor of 8 years by calling the Police! As I explained to the Police officer that it was urgent I try and see Dr. Smith to get some resolution about getting a nurse to see my bed bound father and that only his primary care doctor could refer a home health nurse to see my father. This officer too was a bit perplexed why he was called in the first place and couldn't understand why this office manager would take things to this level! He was sympathetic towards my frustration but advised me to not go back to this doctor office because this Office Manager would press charges! If Senior Health Center no longer wants my father as their patient, why waste our time and theirs'-- rather they could just tell us that they want to drop him as a patient but to give me this kind of run around and not let us speak to my father's doctor is totally uncalled for! I'm writing this review hoping that Dr. Connie Smith will see this review so she can see how her staff handles their patients because they have not let me leave any messages for her. Also hope others will not get this kind of cruel treatment!

We really appreciate the care that both Dr. Quinn and Dr. Evans has offered our daughter. So…read morethoughtful and consistent. It's outstanding to have practice that has been deliberate about maintaining availability for existing patients rather than expanding beyond their capabilities.

Since we live on Mercer Island, thought it'd be convenient to try this place. Although the doctor…read morewe saw seemed fine (he has since left the practice), we will be seeking a different practice due to lack of customer service and the apparent practice policy of nickle-and-diming. We need a school form signed to administer PRN asthma medication for my son. The form is filled out and all we need is a signature from them. They insisted on charging a $25 fee to get a signature because the doctor needs to take time out of their day for a signature. Absolutely ridiculous policy. I do not recommend this place.