I had some upgraded front suspension parts installed in another state. Unfortunately the alignment…read morewas done wrong causing the struts to rub the tires. Matt and his crew at Northwest got me in on short noticed and fixed things in a few hours at a fair price so I could head home. Thanks Matt!!

We have been taking our 2017 Sprinter conversion van to NW European for regular maintenance and the…read moreoccasional repair since we purchased the van when new. Matt and his team are top notch. Always responsive to any issues or questions, excellent preventative maintenance as well as repairs that might be needed, always at a fair price considering the vehicle and our investment in it. I highly recommend if you have a Sprinter.

Delivered on the service I requested . They did a good job. For the price of the service I was…read morehappy with the value . They delivered good on the service requested

I'm from Alaska I moved to Washington and found a place to get my car starter fixed at. He was…read moreable to get it working in about 20 minutes. I love this place and recommend it to any and everyone. Local places are the way to go. Thank you so much I really appreciate you.

If you're looking for automotive repairs in Maple Ridge I would highly recommend B&F Automotive…read more... they do all kinds of repairs including front end work and wheel alignment.... the owner Sherwin is a honest and hardworking mechanic and a really nice trustworthy guy

If I could give zero stars, I would. I have never been spoken to by a business owner the way I was…read morespoken to here. I was yelled at, sworn at, talked down to and accused of wasting his time simply because I asked reasonable questions about a diagnostic I PAID for. I brought my recently purchased car to Sherwin because the A/C wasn't working and paid $80 for an A/C diagnostic & inspection. Afterward, he told me the condenser was leaking and needed replacement. I also asked him to inspect the rest of the car because I was hearing a squeaking sound. The only additional issue he mentioned was the serpentine belt, which he said needed replacing. I booked another appointment specifically to have the condenser and belt replaced. Sherwin had my car the entire day. Just over an hour before closing, I still hadn't heard anything, so I called and was told he would "hopefully" be done by closing. About 45 minutes later--roughly 20 minutes before closing--he called back and suddenly told me the compressor ALSO needed replacement and the A/C repair would now be approximately $1,000. Neither of the repairs I had actually scheduled had been done. He said he had instead performed "additional testing." When I asked why the compressor problem hadn't been discovered during the $80 diagnostic, Sherwin explained that this "additional testing" involved putting refrigerant into the system and testing it that way. This left me even more confused about what testing had actually been performed during the original diagnostic before I was specifically told the condenser was leaking and given a quote to replace it. When I tried to ask questions about this, he became extremely hostile. He yelled, swore, repeatedly said things like "Why aren't you understanding?" and told me I was wasting his time for asking questions. I declined the repair and went elsewhere for an independent assessment. The second mechanic documented that my compressor is SEIZED and confirmed that the A/C system has a leak. However, they told me they could not currently confirm where the leak was coming from and therefore could not confirm that the condenser itself was the source. Combined with the compressor only being discovered during Sherwin's "additional testing" on my second visit, this left me seriously questioning the original $80 diagnostic. Even more concerning, the second inspection found very worn control arm/subframe bushings (with the control arm issue considered urgent), front tires as low as 2/32", a coolant leak, weak battery, old oil and a non-functioning centre brake light. None of this was mentioned during the inspection I asked Sherwin to perform. Ironically, the second mechanic said the serpentine belt--the one additional repair Sherwin DID recommend--is worn but not urgent. I originally chose Sherwin because he could get me in quickly, which I appreciated. However, I was left with the impression that he had more work than he had time to properly handle. That is a minor issue compared with my concerns about the diagnostic and, especially, the completely unacceptable way I was treated for asking questions. I paid for a diagnostic, lost another entire day returning for repairs that were never completed, and then had to pay someone else to properly assess my car. I absolutely would not recommend this shop. If you're in Maple Ridge, I highly recommend Ultra Tune Automotive Service instead. They also got me in quickly, provided photos and test results, explained everything clearly, distinguished between urgent and non-urgent repairs, and patiently answered my questions. They even drove me home and picked me up while they had my car. The difference was night and day.

Very kind workers and quick diagnosis of my Miata which was making a weird sound…read more Will be taking my car here for future care and questions.

Warning to Tesla Owners: In October, we brought our 2018 Tesla 3 in after hitting a deer and…read morebreaking the coolant system based on a Google search of certified Tesla repair shops in Whatcom County. They diagnosed the broken coolant tubes, repaired the exposed tubes and the car would not re-charge. At this point they advised us that it would need a new battery and they would advise making an insurance claim to total the vehicle. 2 months later, we were denied our claim as Rods is not a certified Tesla shop based on both the insurance company and Tesla's own recommendations. We moved the car to another certified shop in town who will not diagnose since Rod's looked at it first and they won't take the liability. In the meantime, Rods charged our insurance company for storage fees while we, not them, battled with insurance and Tesla. We are left storing the vehicle at our home while we try to find a shop willing to diagnose our vehicle and paying for a replacement vehicle out of pocket. Do not trust this company with your EV under any circumstances. We will be contacting the better business bureau as well.

Our van was malfunctioning, and we called up Auto Tech late on a Thursday in July. They were…read moreswamped, but had a hunch that ours was a quick fix so they squeezed us in. Sure enough, 15 mins later we were back on the road. Everyone was super friendly, and Gordon took the time to explain everything to us after he fixed it. Great service, nice folks, five stars for sure.

Took a wrong turn on a gravel road that became very steep and and couldn't get any traction, the…read morewheels just spun no matter what I tried. Called AAA for a tow and they sent Orcas Towing. Trent arrived within half hour. He was knowledgeable, kind and efficient. He knew exactly what to do and towed us gently all the way to the main road. Excellent service from Auto Tech and Towing. I highly recommend them.

10 out of 10, would recommend…read more I think this is a gem of an automotive shop and if they weren't so awesome of a shop, I would totally gate keep them. I have to let others know that this is a safe, fair and honest shop that I recommend people to go. Thank you again Jenny and Jessie for being so helpful and kind with everything!!!!

Flat Black was recommended to me by a friend when I was literally stuck on the side of I-5 (on a…read moreweekend!) and needing someone I could tow my car to ASAP. I left the car outside their shop, tossed my key in the key drop, and first thing Monday they gave me a call with a time they'd be able to look at the car. Luckily, the problem was a minor one, and they had it fixed and back on the road in a matter of hours - for less than $50! When my daughter, who lives in Bham, was borrowing my car recently and wanted to get it inspected before considering purchasing it, she dropped it off at Flat Black for a thorough look. They called me that afternoon with a detailed list of what needed to be done, and how the car looked overall. They gave it an oil change, serviced the transmission, and a couple of other things - all in a couple of hours. I got the car back from my daughter yesterday and it's running better than it has in months. It's sometimes hard to feel like you're making a good choice when finding someone trustworthy to take care of your vehicle; but I would not hesitate to bring my car to Flat Black again if it needed anything done.

This should be your go to for mobile auto detailing! Trevor & Isabela have turned this into a…read moresuccessful business because they do an incredible job, and they truly care. They care for their customers and their community. They were at my home all day detailing two of our vehicles. The cars haven't looked this good since we bought them.

Husband and wife mobile detailing service, we saw them in our neighborhood, looked them up and had…read morethem out to detail my Camry. Got dogs? We have three and they love to ride with mom but they are messy, drooly and they shed but my car (a 2020) is like NEW! Seriously! Prompt, they bring everything (seriously everything) with them to your location. Super convenient. We were so impressed with their work on my Camry, we had them back to Ceramic coat my husband's Tunda. They totally transformed it, leveled it up! Cannot recommend them enough.

Charlie's is the best in all categories! Their customer…read morecommunication is excellent! Phone calls: Professional and Pleasant, especially Ari Emails: I received the detailed estimate in an amazingly fast time! Thanks Curt I highly recommend Charlie's Auto Body & Collision to anyone needing great service!

This was our second visit to Charlie's. The first time, the car was deemed a total loss so they did…read morenot actually repair the vehicle. This time, vehicle was repairable. It took several months to get in (but we knew other places in town also had similar wait times). But once we got closer to the appointment, we kept getting confirmation that we were on schedule. Our appointment ended up being done on a short week/4 day week but even so, everything was completed on time. Everyone who Works there was extremely pleasant and accommodating. The actual repair looks flawless! Car was returned clean inside and out! Hopefully we won't be in any more accidents any time Soon but if we are, Charlie's will be our first choice for Body Shop!