My tire got pierced by an allen wrench and quickly began losing air. My husband called Les Schwab 5…read moreminutes to closing to see if they can help us out, and they said to come in and they'd take care of us. They patched the hole within minutes, and even advised us to check if we had a warranty with the place we had purchased the tire from (which was discount tires). As it turned out, there was a warranty, which I hadn't even thought of. I can't say enough about the integrity of this place, not only did they help us out when they could have easily (and understandably) have turned us away, but they were so honest and helpful in guiding us on the warranty issue. Although I am using my warranty for the tire replacement in this situation, I will say without a doubt, that when the time comes to replace my tires altogether on this car or on the other two vehicles we own, we will most certainly be returning to Les Schwab. In my book, they have established trustworthiness, and that stands for a lot.

I have taken my car to Les Schwab Ferndale for brake problems. The quality of work is amazing and…read morethe staff is very friendly!

Brought my car in today because I had a leaky valve on one of my tires. Was greeted outside as I…read moredrove in. It took about an hour. The only negative was that I had to sit and listen to Fox News in the waiting room. That was overshadowed by the fact that they didn't charge me anything for the repair. Will definitely be going back when I need new tires.

Always the most kind, caring, and prompt professionals here. I've taken in countless cars for…read morevarious tire and suspension related upgrades and fixes and they always seem to care. They even took care of my crusty old Mercedes for a very reasonable price - literally 1/3 of what a repair shop quoted.

I really like the service I received at this Les Schwab.. Their service was exactly what I…read morerequested. Craig was super cool and friendly!! They checked my daughter's car out in a timely manner, They didn't even charge me any money since they couldn't find a problem! Great Value!

Thank you to Craig! When my rental car had multiple tire issues, he quickly introduced himself…read moreright after I pulled up unannounced and fixed the problems immediately.

We are very impressed with the service we've received at Schwab dealerships while on road trips -…read morethey have fixed brake issues for free caused by mechanic error at our car dealership- and their tire warrant really is the best! We go to the James street store and think they have all been very professional and helpful.

Everyone we interacted with was friendly and helpful, as they are at most LS stores…read more However, the charge for the tire itself is outrageous. Had we been able to move our car to another place, such as the dealer, we would have and could have saved $200 based on actual quote given. Lesson learned.

I called them to schedule tire rotation and the agent told me to go online and make an appointment…read morewhich I did. I arrived at my appointed time. After waiting 45 minutes and watching them tend to other customers, I talked to the woman at the desk and informed her I was unable to wait much longer. She went back to the shop, got my key, and handed it to me. No explanation, no apology, no suggestion as to how I might be able to get the rotation done in a more timely manner. I have been pleased with Les Schwab and used their services for decades, but the customer service is so poor at this location that I will have to look elsewhere. Nov. 3 Update: A generic "apology" from a distant "customer service team", giving me the responsibility to return to the same people who gave me such poor service is not helpful. It is the manager of this location who scheduled my appointment in the first place.

This is specifically regarding the Irongate location. I have a 2014 Ford F150 I bought used at…read moreB-ham Ford. The day I test drove the truck the E brake would not fully release according to the sensor. I was first told, just pull up on the pedal, ridiculous. I took it back to the dealership, with major squeal as well, they diagnosed a broken E brake switch and mechanism, and I needed new rear pads. They did the work, day after, major squeal again. I took it back to the dealer, they said it was poor pads, they bought Napa premium, next day major squeal. I don't think they inspected all of the brakes, if they did, they are incompetent. I brought it to the I-gate crew at L.S., squealing away, maybe 10 minutes later, they said I needed all 4 rotors replaced, and all 4 calipers replaced. They did the work and my brakes are awesome, quiet, like new, and a very reasonable cost. I highly recommend L.S., especially Irongate, I had a fantastic experience, I mean look at these beauties, other side the same. Thanks to all all of you very much, you got all my suspension and brake business moving forward. Best to you all, George

They treated me well. Helping me to get the best tires for me while giving me a great deal, There…read morewere a few of them and they were all great guys

The service was really good. I have always been satisfied with the quality of service! They…read morerecommended checking the tire I was concerned about, and it paid off. The tire had hit a curb and hurt the steel belt inside the tire. Hard to diagnose.. They didn't charge much for the service. Good value for the work done! So check off the service requested. For sure.

I dropped my tire off in the morning to have a valve stem replaced, I came back at 3:00 and it…read morewasn't done yet. I was told it might not be done until the next day. I explained that my truck was stuck and I needed it. The associate asked me to hold on and fixed it immediately. Great service even when they were swamped trying to finish up for the day. Thank You Very Much!

I'm a commercial hauler for Airstream. My 2017 Ram has 816k miles on the original engine and…read moretransmission. I'm a retired Captain and have an engineering background. I try to support local businesses but I'm done with Les Schwab! They absolutely cannot get tire pressures right. Regardless of how many times you request the pressures you want they simply cannot get it. Just spent nearly $1500 and once again pressures were way off. Took it back and the young technician said their gauges were all off!! Ugh, you're a tire store and your equipment is way off?? My TPS sensors are suddenly way off as well. I've driven this truck since new and am on my 12th set of tires. I've never had to deal with these issues from a tire shop! I'm taking it back tomorrow to get the TPS sensors resolved. I'm sure they'll try to say they were bad but they are relatively new and reading perfectly yesterday. No more Schwab for me. Terrible service. Update: I took the truck to Les Schwab in Burlington as I have no trust in the Anacortes operation. There was NO TPS sensor in the left rear tire! They forgot to re-install it. The folks in Burlington took care of me and honored Schwabs warranty. I'll have them do my rotations henceforth and may buy tires from them in the future. My hope is the Anacortes shop will listen to this very honest review and improve their quality. I don't enjoy writing bad reviews and I want businesses to do well and provide good employment for folks.

We had the great joy of running over a chunk of threaded rod and blowing our tire AND poking a hole…read morein our aluminum rim on our older Rav4, three days before X-mas and a road trip from Blaine to Everett for dinner. I checked at Costco, but they had no rims and the tire was an oddball and would be several days out. So, I went to Discount Tire, where I was successful at getting an oddball tire for older S10. The very accommodating counter guy (#69) said they had rim options and could get the tire in a couple of days, making our trip south a reliable venture. To sweeten the deal they beat Costco's price by a few bucks and they offer a military discount for us retired old guys. I was very pleased to get a call from DC the very next day saying that the tire and rim were in and would be available soonest. I went in, they put the new tire on and the spare back where it belonged, all smiles and happy holidays. In summary, good availability, great service topped of by being a good value. As MacArthur said, "I'll shall return"

I had a terrible experience with the service associate, Max Bredeweg at this location…read more Unprofessional attitude that is not okay to speak to a client. Inappropriate behavior and overall unprofessional.

We pulled up to the tire pressure check, parked for roughly 10 minutes with the employees working…read moreand walking around. One man stared at us while sitting on a stool playing with his hands and like nails maybe some kind of tool not actually doing anything from what we could tell. No one addressed us, they continued to work on projects we weren't told that it was closed or there was just no communication so we sat there for about 10 minutes waiting for someone to speak to us and we ended up leaving and going to the Burlington location which has always been extremely helpful which we are on the way to now because they were useless like they actually stood around and like just stared at us no communication whatsoever. Very odd experience. Just go to the Burlington one if you can.

Helpful, competent, and kind staff. This Les Schwab location has been really helpful with patching…read moreand replacing my tires, and honoring their warranty, which is very good. You definitely pay a premium at Les Schwab but for me it was worth it.

Not only will it take all day but when they damage your vehicle and don't tell you about it, you…read morefound out later and then the manager sends you a message saying that they missed the mark and they'll do better next time screw this place Mount Vernon Washington just a bunch of idiots !!! And as much as they charge for tires and service in these sort of things happen, this is the only store I've been to and have my vehicle damage at Les Schwab!

I recently stopped in the WestSide Les Schwab to get a quote on some tires for our Outback. The…read morewoman who helped me pick out my next set of tires was very friendly and knowledgeable. I had them put on a higher quality tire and I have to say that I am very happy, our car drives better than it did when we bought it new, these tires are amazing! The crew in the service area didn't waste any time installing the new tires either, they are very efficient. This was so much better than my previous two tire purchasing experiences at other tire retailers. The Westside Les Schwab Tire Center has earned my business.