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    Northwest Custom Wheel

    2.3 (3 reviews)
    Open 9:00 am - 6:00 pm

    Services - Northwest Custom Wheel

    Auto maintenance

    Auto repairs

    Auto wheel and tire repair

    1 More Service

    Routine automotive maintenance

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    5 months ago

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    1 year ago

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    Les Schwab Tire Center - Nail removed

    Les Schwab Tire Center

    (19 reviews)

    I called them to schedule tire rotation and the agent told me to go online and make an appointment…read morewhich I did. I arrived at my appointed time. After waiting 45 minutes and watching them tend to other customers, I talked to the woman at the desk and informed her I was unable to wait much longer. She went back to the shop, got my key, and handed it to me. No explanation, no apology, no suggestion as to how I might be able to get the rotation done in a more timely manner. I have been pleased with Les Schwab and used their services for decades, but the customer service is so poor at this location that I will have to look elsewhere. Nov. 3 Update: A generic "apology" from a distant "customer service team", giving me the responsibility to return to the same people who gave me such poor service is not helpful. It is the manager of this location who scheduled my appointment in the first place.

    This is specifically regarding the Irongate location. I have a 2014 Ford F150 I bought used at…read moreB-ham Ford. The day I test drove the truck the E brake would not fully release according to the sensor. I was first told, just pull up on the pedal, ridiculous. I took it back to the dealership, with major squeal as well, they diagnosed a broken E brake switch and mechanism, and I needed new rear pads. They did the work, day after, major squeal again. I took it back to the dealer, they said it was poor pads, they bought Napa premium, next day major squeal. I don't think they inspected all of the brakes, if they did, they are incompetent. I brought it to the I-gate crew at L.S., squealing away, maybe 10 minutes later, they said I needed all 4 rotors replaced, and all 4 calipers replaced. They did the work and my brakes are awesome, quiet, like new, and a very reasonable cost. I highly recommend L.S., especially Irongate, I had a fantastic experience, I mean look at these beauties, other side the same. Thanks to all all of you very much, you got all my suspension and brake business moving forward. Best to you all, George

    Les Schwab Tire Center - 2007 Ford F-350 SD Lariat

    Les Schwab Tire Center

    (40 reviews)

    I dropped my tire off in the morning to have a valve stem replaced, I came back at 3:00 and it…read morewasn't done yet. I was told it might not be done until the next day. I explained that my truck was stuck and I needed it. The associate asked me to hold on and fixed it immediately. Great service even when they were swamped trying to finish up for the day. Thank You Very Much!

    I'm a commercial hauler for Airstream. My 2017 Ram has 816k miles on the original engine and…read moretransmission. I'm a retired Captain and have an engineering background. I try to support local businesses but I'm done with Les Schwab! They absolutely cannot get tire pressures right. Regardless of how many times you request the pressures you want they simply cannot get it. Just spent nearly $1500 and once again pressures were way off. Took it back and the young technician said their gauges were all off!! Ugh, you're a tire store and your equipment is way off?? My TPS sensors are suddenly way off as well. I've driven this truck since new and am on my 12th set of tires. I've never had to deal with these issues from a tire shop! I'm taking it back tomorrow to get the TPS sensors resolved. I'm sure they'll try to say they were bad but they are relatively new and reading perfectly yesterday. No more Schwab for me. Terrible service. Update: I took the truck to Les Schwab in Burlington as I have no trust in the Anacortes operation. There was NO TPS sensor in the left rear tire! They forgot to re-install it. The folks in Burlington took care of me and honored Schwabs warranty. I'll have them do my rotations henceforth and may buy tires from them in the future. My hope is the Anacortes shop will listen to this very honest review and improve their quality. I don't enjoy writing bad reviews and I want businesses to do well and provide good employment for folks.

    Northwest Custom Wheel - tires - Updated May 2026

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