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    Schwalbe North America

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    Photo of Dan B.
    1815
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    73018

    5 years ago

    Helpful 4
    Thanks 0
    Love this 6
    Oh no 0

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    Kona Bicycle Company USA

    Kona Bicycle Company USA

    4.0
    (2 reviews)

    I finally bought a new bike…read more Bitchin'. It's the first good new bike I ever bought myself. Sweet. It's the 2008 Kona Dew Plus. Rad. Kona makes very high quality stuff. Killer. They keep their prices down. Bodacious. I'd buy another bike from them. Anyone up for some hacky-sack? _______

    I have a 2011 Hei Hei. I bought it used but it was in great condition, obviously well taken care…read moreof without signs of damage. I rode it for three years, enjoying the ride and function of the bike overall. The bike got me out of some bad spots due to the bike's capabilities. Why only three stars? The brakes were always on the noisy side, which is a minor issue, partially solved by using good pads. The big issue is that the frame cracked on the seat post tube, near the crank. This bike had no damage there or anywhere else. This is not an area that would be damaged easily. My local bike shop confirmed it was a stress crack that occurred from normal use. A quick internet search show that this is a common area for a Hei Hei's frame to break. This is obviously a weak spot in manufacturing or design of the frame. I contacted Kona, sent them the attached photos and they just sent me information for Kona shops in my area. Since Kona is a premium brand, I hoping they would take a little responsibility other than kiss me off to a local shop. I'm shopping for a new bike now and will not be looking at Kona's. Look at the attached photos. I hope they save you from the same problem I have. I thought about giving a one star review but it was a good bike for eight years. Anybody need spare parts?

    Schwalbe North America - bike_repair_maintenance - Updated August 2026

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