Staci at Earl's Bike Shop took great care of me today. I needed a heavy duty hitch mount bike rack…read moreon short notice, and I was afraid that I would need to mail order it and wait. I'm so glad I checked with them first, for not only did they have one in stock at a reasonable price, but they assembled it and installed it on my vehicle for no extra charge. Then provided a quick training class on how to use it. Now that is customer service at its finest! They also have a nice selection of bikes and accessories available in the store, and are conveniently located right across the street from Haggen's on Meridian. Once the traffic circle is complete it will be even easier to visit them.

Took my bike in for new tubes, pedals, and overall tune up. They added it tot he current workload…read moreand I got a text 20 minutes after dropping off the bike. Great and helpful staff. Very friendly.

I took my daughter's hardtail bike in today and shout out to the repair/service department!…read more I'll just show one pic and IYKYK, cause good mechanics are hard to find and the details matter!! Positive vibes, positive vibes, positive vibes!

We rolled into town late in the evening and were looking for MTB rentals the very next day. The…read moreguys were super cool and friendly, they hooked us up and made us feel like we belonged. The Ripley V5s they gave us were so much fun! Galby is such a great place to ride MTB and Bellingham feels like an all-week destination. Next time we will need to stay much longer and explore the park/other areas, and maybe even hit the pump track down by the water at Trackside. Cheers!

I have been a customer over the years and recently had an experience that I wanted to mention. My…read moreson was on his way to an important biking event and had broken his spur gear (on a Transition PBJ dirt jumper) so it was a somewhat rare piece. We called or went to 5 other bike shops, including Transition, with no luck. We went to Jack's and they had the part AND installed it for us while we waited. They went above and beyond! We were so grateful for the care and speed they gave us. Thank you Jack's!!

I was having some trouble with gear shifting on my Raleigh hybrid bike. If I shifted into the…read morelowest gear, the chain came off the derailleur. Other gears were sluggish to engage. I thought I would have to leave my bike at a repair shop for some length of time, which was inconvenient because I was only in town for a couple of days. I called Jack's and they said to bring the bike in and they thought they would have time to fix in within my schedule. I brought it in and a very nice bike technician mounted my bike and tried to diagnose the problem. Within about 15 minutes he had fixed the problem entirely! I took a test ride and it was working perfectly. This was a great time saver for me. He only charged me $25 bucks, which I thought was more than reasonable, since I was expecting it to need a complete overhaul. Jack's is a well-staffed and efficient bike repair center (in addition to selling bikes and accessories). I counted at least four technicians hard at work serving customers. I would highly recommend Jacks!!!

I highly value customer service. Fairhaven does a great job. Long story short, bike was not…read moreshifting well. I built up a gram using a mix of old dura ace and newer ultegra. I could not get the shifting dialed in. I finally took it to fairhaven. They replaced cables, monkeyed with it for a whole day to try to get it dialed in. They realized that the old and the new were not compatible. So replaced my derailleur with another dura ace derailleur. Works perfectly. And the whole bill was $104.00. I was expecting that for just the cables and monkeying with it. Thanks Fairhaven!!!

I came in with my electric bike this afternoon, because it wouldn't charge, and therefore I wasn't…read moreable to go for a ride on one of the nicest days of the year. Matt was amazing! He diagnosed the problem, fixed it quickly, gave me the warranty discount, even though it was no longer on warranty and fixed it right then and there without me having to leave my bike. He even pumped up my bike tires without being asked! Excellent and kind service!

Extremely friendly and helpful! I got a tune up and they fixed a couple issues efficiently. They…read moreare in the process of moving locations but they let me come in and grab my bike even though they were closed! There is also a cute dog. :)

I was riding the RSVP and when I got to Bellingham found my seat bracket had cracked. It was…read morefairly late and nearby bike shops were closing soon. I went to Alleycat where they wrestled my seat post out (it was a bit stuck) and found that they did not have the right size. The mechanic (sorry I didn't get your name!) suggested going to Earl's as they carried my model bike and they weren't too far away. I asked what I owed for the labor and he said "you're good." I rode my bike standing in the pedals up Meridian to Earl's and got it fixed. A potential lost ride was restored and I got to continue on to Vancouver the next day.

Took the younger kid's new-to-them bike for a full tuneup, asking for it to feel like a totally…read moredifferent bike. Tim's delivered! Great end product, great price, great service. Did the online appt thing and everything was really smooth...dropped off according to appt, got an email or call/voice-mail saying it was ready, a few days later. Picked it up, paid, etc. Great experience.

Very helpful in finding me a bike to rent and gave me a great rate!!!! They took time to show me…read moretrails, and were all around very nice!!

Wonderful shop. It's clean, organized and there is plenty of inventory, bikes and accessories…read more I stopped in to find a unique part for my Domane SL6 Gen 3 seat mast, the screw that keeps it secure. They had the part and provided instruction on installing it properly. Triton(I think that was the mechanics name) was very helpful. Gabe also took some time to talk while Triton searched for the part. I'm looking forward to going there again and highly recommend it to anyone looking for a new bike or accessories. Mike

The Trek shop just installed a Rockshox Judy RL Gold to my mountain bike project. From start to…read morefinish, they were very knowledgable, professional, and most of all: helpful. The install was handled by Emerson in Service, was done the same day, and he did an excellent job all around. This store has a great attitude and are friendly and helpful to a young (ok..I'm 71) budding mountain-biker.

Hey! Two sisters, 63 & 66 rented two different e-bikes for the day. We rode them non-stop. We…read morecalled Sun-E-Land on a Monday, (during off hours) and arranged to rent two e-bikes. Matt was very accomodating to meet us and rent us the bikes. He explained the operation of them, we tested them and then took off. Getting them was a very easy process. We were free to ride and we rode them to Hovander Park putting a good 30 miles into day and we absolutely loved the ease of riding these bikes. To get there, we rode our our own bikes there, locked them up and took off. The bikes were in excellent working condition, fully charged and helmets and locks were provided. Also, additional battery charger, just in case, but we did not use. What a great way to try out e-bikes and spend the day. Bring a back pack because there wasn't a basket or storage place. Thanks for a great day.

Delivered bike, helmet & lock to my hotel. Very convenient & great quality e-bike. Plus gave me a…read morebike lane map of Bellingham. Great pricing also.

A low-key coffee shop in downtown Bellingham. They offer not only coffee but also beer and wine…read more Their coffee is sold, and pricing is reasonable. What's very unique about this place is they can fix your bike too! I highly recommend!

Cafe Velo is a lovely coffee shop in Bellingham and I really enjoyed my visit. The staff was super…read morekind and helpful and very friendly during our visit. Although I'm not interested in biking, the velo atmosphere was fun. The place feels comforting and they have the cutest fresh flowers decorating the space. I'm very happy with the latte I ordered and I hope to visit again soon!!