Renting a condo managed by NWBest. It's hard to put everything that has gone wrong into a concise list.
- Upon move in inspection we noted many issues (fire alarm beeping, oven appeared to turn itself on) the person we inspected with allegedly noted these issues but they were not fixed, so when we moved in we had to deal with the alarm beeping regardless of what was done to it (battery, etc) and had to get it replaced entirely so we could actually sleep. We had to deal with an oven that turned itself on and numerous dead outlets in the kitchen (did anyone check these before we moved in...? Did anyone check ANYTHING?) and I'm not sure how the previous tenants were okay with any of this. The oven required multiple visits to fix. Basically, at move in, we had a laundry list of problems and had to deal with constant visits and interruptions to fix them for about two weeks.
- As weeks passed, more issues presented themselves, the sink in the bathroom leaked, for example, NWBest sent the same guy over four times to do the same thing and have it not work four times. Eventually we gave up, and we often find that giving up is the best solution when requesting maintenance from NWBest these days.
- I was told I have two parking spots, one continually got stolen, nobody would help me, and there is no evidence that any rule I have been told to follow living here is followed by any other resident at any time.
- The seal on the toilet began to leak and crack, I reported this five days ago, nobody has contacted me, and every time I call they just tell me to wait for a call. I can't fathom why anyone would allow a toilet leak, which has the capacity to flood the ceiling of residents below us, to go unattended for a week, let alone a day. I'm not sure how, if the leak was any worse, we could be expected to not use our own toilet for a week. I don't consider those conditions to be particular livable, and I would hate to see what the response time is on any situation more urgent than this. I have never had a more unpleasant experience dealing with property management and I do not feel safe living here. read more