I had put my beautiful girl to sleep. The level of compassion from beginning to end was phenomenal. The staff was wonderful. They made a very difficult thing, easier for me to handle. I recommend them whole heartedly read more

We were the only people there when we arrived (there may have been someone in an examining room - no way to tell). They took our information and took our pet's vital signs not long after we signed in. Then we sat and waited for well over an hour and a half. Other pets came in and were seen by a vet. We just cooled our heals. Eventually I booked an appointment with a real vet for the next morning and we left. read more

You should be ashamed how horrible to know what the exact elements and toxin that is hurting and killing our pets all the while you graze over the subject charged over $200 just for the visit barely touching the animal and send us on our way without answering my questions you all know this is environmental but won't say it because it cuts into your bottom line! Soon you won't have a bottom line. My dog is so sick and when I called you back you said give him aspirin! That is sad! read more

Can't say enough about Northstar vets in Brick. The staff there was accommodating, friendly and efficient.

I had to bring my 17 year old Boston Terrier to them in the middle of the night he was having a seizure and Deep down I knew I would not be bringing him home. They took him immediately. No waiting at all and treated him and us with so much compassion and dignity. Never rushed us or tried to make any decisions for us. Even their fees were very reasonable. read more

Very nice people. My dog was sick and I took her there. They didn't do the tests because my vet already had done them. I would have paid two times for the same tests. read more

The office manager here and staff fraudulently write up false claims of procedures that were never done to animals. I hope they have cameras in every room to cover all bases because they are in for a rude awakening from the board. read more

After taking our 11 year old Pittie Mix for a walk around our development on 9/11/25, we noticed the left side of her face starting to swell. She had been bitten by something out on her walk. It was 9 pm and our regular vet was obviously not responding. I called NorthStar and they advised that it was in our best interest to bring her over for a Dr to check her out. I was truly amazed by how caring and professional the staff at NorthStar was. From the intake team to the Doctor !!!!! Once we knew our baby was going to be OK, I focused my attention on the bill. Living in Monmouth County my entire life has taught me that Emergency Pet visits are NOT CHEAP !!!! I was expecting the bill to be about $600 and I was OK with that. When I was informed that my total bill was only $240.00 I almost fell off the comfy couch I was sitting in. I could not believe it......So inexpensive for such amazing care. I told the staff that I was so impressed with the service and absolutely FLOORED by the price that I wanted to put my money where my mouth was, so I promised to send over a feast on Friday 9/12. I sent over a few pies, some subs, some chicken parm, etc.......the staff enjoyed and I made some very hard working people who never get enough credit very happy for 1 night. These folks are amazing !!!! Hopefully you never have to use them, but it's good to know that if you do need to use them, they are always there ready to help in anyway possible. Thanks again !!!! read more

They euthanized Gracie who was a healthy and well lived colony cat. No answers- only lies- I have a video of her the night they stole her and euthanized her that I told them I was happy to share- she was purring and snacking with us! read more

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Will charge $283 to tell you to give your dog chicken and rice for a bacterial infection. This, of course, will not treat the infection, so you'll have to go back and be upsold bloodwork and an x-ray for $1300 when an antibiotic would have resolved the problem in the first place. Don't worry though, they'll waive the exam fee to get it down to that $1300. After three hours in the waiting room, which has ticks on the furniture, the bloodwork will reveal that your dog has an infection. The x-ray will reveal that your dog has diarrhea. These are the symptoms that you brought her in for on the first visit. You will eventually get an antibiotic though, after your dog has had diarrhea for two weeks. Go anywhere else but here. read more

I just left the north star vet in bricktown New Jersey and had to write a review , they took such good care of my cat meow meow!!! i highly recommend NORTHSTAR VET ! Their staff and level of care they gave to me and my pet made me smile ear to ear! They are highly experienced and the best around !!!!! read more

Don't go there our dog was misdiagnosed on a weekend night .. Not tested for lymes disease we were told two days later if it was treated for lynes she still be alive ..Had a tick disease and sadly we lost her read more

Everyone was very nice but..... We waited 4 hours to see the doctor. I understand that they had an emergency but there were two doctors working and 6 patients ahead of us. We were not told a word nor did we get an apology until we complained. After 4 hours and blood work nothing happened. Finally, almost 5 hours later we walked out! I truly understand emergencies take precedence over our dehydrated dog, but waiting over 4 hours with 2 doctors working and only 6 patients ahead of us, no explanation until we asked is absolutely unacceptable! read more

We brought our dog here after she consumed an alarming amount of chofolate. Poison control determined she needed to be seen immediately. The staff at NorthStar took such great care of our dog and their hospital fees were FAR more reasonable than alternative emergency vets like Tinton Falls or Redbank. read more

I had never been to this place before. My cat was wheezing and my regular vet couldn't take her in and I was very pleased with this facility. It cost $187 just to walk in, but it was worth it to get my pet seen. They treated my cat very well and I was very pleased. I would highly recommend this place and I will go back if I have to. read more

Brought my dog Happy in with diarrhea that turned to blood! I was so scared . They reassured me it could be a common thing with dogs but this was just too much plus he is 16 yrs old . The staff and Dr were great! They were professional and kind in every way. Got advice over the phone even before I took him in . Rest assured if you have an emergency with your pup they will get you your answers and remedy!! Thank you . Georgette M. read more

Dr Monteblano and her assistant Barb are incredible! They give my dog laser treatments currently to manage her left leg after ccl was removed and knee was RE-notched. Daisy loves seeing her healthcare providers! I strongly recommend North Star Vets! read more

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I took my female Chow there on a Saturday evening because I had clipped her back dew claw and it was bleeding severely! Everyone that I met there was incredibly caring and compassionate and helpful! Everyone! They took such great care of my dog! I was so grateful! The entire staff should be highly commended! They stopped the bleeding and even trimmed the rest of her nails for me! The vet techs were amazing, the receptionist was amazing! I will not hesitate to take either one of my dogs there again! I was so impressed with NorthStar in Brick! What an amazing veterinary hospital! Thank you so very much! read more

NorthStar VETS - Brick - My Chow - Veterinarians Near Me - Brick, New Jersey

Second time needing their services, second time leaving thinking, "how could they possibly charge that much for what little care they provide?" They're more likely to make you wait for hours still charge you emergency services fees, do next to nothing and send you home with a $500 bill or more. My dog literally could have died. I get it, they're busy and probably understaffed but I didn't see any other animals with their guts hanging out. They sent us home with antibiotics and an advil like drug for a dog that I can look inside and see organs. She's been crying nonstop so I called to get a stronger prescription, they said "the doctor is busy, they'll call you back. 3 hours later of hearing my dog cry and groan and no call, I call them back. They still don't have a doctor to talk to and they again say "we'll call you back." I never received a call back, never got my prescription which means I'm never going back and never letting anyone I know go there. Disgusting treatment of my baby in a lot of pain read more

NorthStar VETS - Brick - No pain medication needed, really?!?! - Veterinarians Near Me - Brick, New Jersey

Experience was as good as can be expected under emergency circumstances. Everyone involved was appreciated. read more

I couldn't get an appointment at my normal vet so I took my dog chino here as he had a cyst burst in between his toes (which i didn't know at the time) which was causing him to not put any weight on it. He is a dog aggressive dog and is fearful of the vet, which makes it hard to find veterinarians willing to see him. All of the staff here accommodated him without a second thought which made a stressful experience so much easier. They also remembered him immediately when I called a few days later about another cyst that had appeared. Lengthy review but I highly recommend especially if you need a place that will accommodate your pet! read more

NorthStar VETS - Brick - Veterinarians Near Me - Brick, New Jersey

Brought my cat in for emergency treatment late at night. Unfortunately I had nobody to care for my kids, so I arrived with 3 little ones in tow, way past their bedtimes. The people could not have been more lovely. Although they were busy with lots of emergencies, they regularly checked in with us while we were waiting, . They cared for the cat, the kids, and the mom. They even had to stay after hours to help us because of how many people had come in that night and they did. The place was extremely clean and nice. They took very good care of my cat in difficult circumstances. I would definitely recommend. read more

Go elsewhere...do all kinds of tests but offer no course of action, went in for excessive urination in cat, dr paiva didnt even order urinalysis. Ended up at another hospital read more

I sat there for 3 1/2 hours with my dog who had an eye infection. I explained to the dr that he needed to be muzzled so they could put medicine in his eye! They did not have any muzzles! This is a trauma center!!!! The dr proceeded to tell me that they couldn't get the medicine in his eye because he was turning blue from lack of oxogen from being traumatized by the staff Who held him down and had a leash so tight around his neck!!!! Then they had the nerve to try and charge me $251 for doing NOTHING! Never again will I ever bring my dog there! Many people I. The wiring room were complaining ! The dr wanted to do all kinds of tests on my dogs eyes ... and how did he plan on doing that?!!!! Idiots!!!!!! read more

NorthStar VETS - Brick - Veterinarians Near Me - Brick, New Jersey

I'll be honest, based on the reviews, I was hesitant to go to NorthStar but my puppy needed to see an Orthopedist and they're 5 minutes away so I decided to have faith and try them out. Making an appointment with the specialist was easy, so was completing the forms online. Sure, I had to wait, but my puppy was taken in, cared for, x-rays were taken without him being sedated as we asked (our primary vet wanted to sedate him for this and that was something we were not comfortable with). We're grateful Dr. Lancelot was accommodating. Reggie is doing much better now. I was so comfortable with the experience that I returned a few days later with my other puppy. She was having diarrhea for few days and it was time for an intervention. This time we came in for an emergency visit. We knew we would have to wait a while in the parking lot so we prepared beforehand to watch some Netflix in the car while we wait. Yes, the entire thing took 2 hours, but not more than it would take for a human ER. I am just grateful that this facility exists, it's close by and available 24-7. The next morning (not even 12 hours after), there was a kind email in my inbox asking me how Regina was doing. Thankfully, we all finally had a good night's rest. Thank you Dr. McKenna and Brie. read more

The brick location misdiagnosed my dog and she was dead 7 hours later. Never again!! Funny they cant find me... proof records suck. read more

Absolutely not. The rudest person I have ever encountered is the first unfortunate person you talk to. They are more worried about having you sign paperwork show your license and wear a mask ( when they barely wear masks themselves) I came in with my 5-week-old puppy from a litter I had, my puppy through up, was lethargic, and very unstable. I'm calm but same time freaking out. I had just run out of my house with only a debit card, the horrible front desk person gives my friend and me a mask and paperwork to fill out. I'm holding my puppy with a mask in my hand and run into the first room. I put my puppy down and the mask. The front desk person follows us in and hands me the clipboard. I start writing my info down she stands in front of me picks up the mask gives me the worst attitude and says put your mask on. Then asks for my ID again, after I told her I didn't have it. My friend gives her ID. I finish the paperwork and bring it back to the front I put the DL on the counter, and the other front horrible front desk person asks condescendingly is there a problem. I said yes she has the worst attitude. They continue to argue with me, proving they have no respect for their job or patients. She says to me you can go down to jersey shore animal shelter you don't have to be here. If I didn't have a puppy that was barely breathing I would have. Uneducated, low life's that work there. Don't go there. They may end up killing your animal. read more

I was skeptical taking my cat here because of the reviews, but it was the only walk in emergency vet by me. I brought my cat in where he was diagnosed with a urinary obstruction. Just an hour or so they successfully unblocked it, but kept him for a few days to observe and help him. The staff was very friendly, called us daily to give updates. Three days later when we were going to take him home he got worse within a couple of hours, but not for the reason why we brought him in. Unfortunately when his condition got we worse we decided euthanasia for his sake. The staff was extremely sensitive to our feelings and caring. We could not have asked for anyone more friendly. Thank you for for everything. You helped my mom and I through this terrible part of our life. read more

NorthStar VETS - Brick - Kizmet - Veterinarians Near Me - Brick, New Jersey

We have used NorthStar Vets in Brick (and Robbinsville) for multiple pet emergencies over the years and I could not recommend a facility more highly--the vets are phenomenal and provide comprehensive plans that are supportive to you and your pet family. I was there Monday night and they did everything to care for my dog before I transferred him to the Robbinsville site, were extremely informative, and gave him so much love. read more

My daughter and I just experienced a horrifying situation that was handled incredibly poorly. We sadly had to put our cat down which consists of two shots. The first shot, puts them in to a relaxing sleep and this is when you are suppose to be able to say your good byes. The second shot is what stops there heart. After the Dr administered the first shot our cat started gasping for air. After watching him for about. 1/2 a minute on the floor gasping, The Dr grabbed him and ran out of the room and down the hall. Nobody came back to explain what happened or let us know when he was gone and they just left my daughter and I there confused. So I went to the front desk and asked to speak to the Dr who never came out. A nurse came out instead who had no answer for me. We choose this difficult choice for our pets so they can go peacefully. What happened to my cat WASN'T PEACEFUL. He DIDN'T DESERVE that! And my daughter and I deserved an explanation after what happened. Not coming back and talking to us afterwards was very unprofessional! read more

NorthStar VETS - Brick - Kitty - Veterinarians Near Me - Brick, New Jersey

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Everything was great! I did wait to see the doctor, but she apologized sincerely, and I was totally fine with that. This is the only time I've had to wait, so I am not at all offended. It IS an emergency clinic, after all. Everyone treated us wonderfully. I am so happy with the service I receive. read more

Had a last minute emergency with one of my dogs. He had a small growth of some sort of growth on his paw that wouldn't stop bleeding. They were able to do what was needed to help him out. I called around 9pm and they said come right in, even though they were very busy. Staff was awesome, would definitely recommend this place. read more

IAbout two weeks ago, I went to this place with my sick dog.as it was after hours and I could not get into my own vet's office..I just want to warn anyone who decides to go there, in an emergency to think twice. My dog had been vomiting for about 1.5 hours and I felt it prudent to go to the emergency room..I arrived and waited to be seen and was told there were six people ahead of me. At this point the dog was vomiting in the car, and I explained that he appeared to be unable to have a bowel movement and might have a blockage. The girl said ok and I would be seen. I waited close to two hours and saw no one entering or exiting the facility.I might add that in these Covid times, one has to wait in the car.. As the dog was still vomiting in the car, I decided to go home (a mile away) where I was able to more easily take care of my dog. I tried calling in, I called at 11:30 and 1:30 still could not get in with my dog..I was never seen by a triage nurse to determine the severity of the illness..I should have been seen by an experienced vet's assistant or someone with experience in treating animals..I was seen by a very non-compassionate young girl...who saw the dog was vomiting and did nothing to get my dog to be seen by a vet..It has taken me this amount of time to be able to write this review, and try not to be so judgmental. My dog was dead by the next morning. I sat up with him all night...I feel first of all that they are understaffed and should have had a doctor on call, if they got "slammed" as I was told by the office manager. She claimed I could have admitted him to the hospital, and the dog would have been seen, and I was never told this while the dog was alive. I was sent a text that said I could admit him but was not told the doctor would look at him. This has been a most devastating experience and I can only say that I have lived in three states: NY, PA and FL and have had occasion to visit emergency clinics in each state and have never, ever been to an emergency clinic run so poorly. Again,think twice before going there. There are better emergency clinics in the area.. read more

I called them last night when my cat Sage started showing strange behaviors and was told to bring him in. The staff was compassionate and Doctor McKenna operated on him that night. I hope nobody ever has a scare or needs to take their pet to an emergency room, but if they do, I'd tell them to go here. The place is clean and they have separate waiting areas for cat parents and dog parents read more

Took my dog there she got great care she got great care after a couple of days she showed great improvement , I want to thank everyone

My cat was ill I brought him in without a cat carrier so they put me in a room to wait after waiting an hour and fourth five minutes I went back to the counter and asked if they forgot about me the girl at the counter asked my cats name then very nonchalantly told me there was three others ahead of me . I took my cat back home and will wait till tomorrow when I can bring him to a professional and courteous vet read more

No personal treatment lack of responsiveness and overall rude. Made my dog bleed during a basic procedure that I've had done at other vets dozens of times and never an issue. read more

I just want everyone to know what a horrible experience I just had at Northstar Vets in Brick. We took our cat at 9:25 am to be seen do to labor breathing possibly pneumonia and was put into a room due to she may be contagious. We waited there for a triage technician for about an hour. When it was 3 hours later went out to ask how long it will be until the vet comes in to see us. We were told 4 animals before her and 2 were being seen at that time. Another hour goes by and I went out again. 4 hours later and was told that it may be another 4 to 5 hours. I said she is here for labored breathing and you wait that long. They stated they will send in a technician again. Waited another 10 minutes and nobody came in. I asked if we would be charged and they said no and walked out. Nobody came in to tell us how long of a wait or to even check on us. read more

Wow what a rip off this Organization is! I can understand paying more because it's an emergency but not by 75% more than a regular bill. Just to be told everything's fine! To go home and have it happen again I seriously do not think they know what they're doing. RED BANK IS ANOTHER place. The Best care you can get for your pet is New York Animal Medical Center which is actually cheaper and the best of the best! It's worth the trip if you love your pet read more

This place is fine if you literally have no other options. Im from out of town and brought my dog in and was charged $400 to get refills on meds he was already on and told he had arthritis and there's nothing they can do. The vet even had the audacity to try talking about his "quality of life"???? I sent my vet at home a VIDEO of my dog walking and he diagnosed my dog correctly with what was later shown on an X-ray as a cranial crucial rupture. They didn't even offer an X-Ray or mention that possibility which is common for his breed. The techs and front desk were nice, but to say I was unimpressed with the vet I saw would be an understatement. read more