This place, and the caring people in it, made a very difficult day more bearable. I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place. read more

My second visit to VEG, two years after my first, was for a completely different issue for my cat. Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday! read more

Veterinary Emergency Group - A brave kitty comfortable enough in an ER to rest. - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

The staff were amazing! I brought in my older deaf Great Dane for exhibiting bloat behavior. They immediately took her back, got her X-rays & IV fluids. They were knowledgeable, professional, empathetic, caring & overall made an emotionally intense early morning visit much calmer. I was part of her care and able to emotionally support my big girl & that made administering her care all the easier. I'm so happy such a great place is so close by for these emergencies! read more

The doctor and staff put our minds at ease, they were very knowledgeable about our sick cat. The facility is very clean. We had to put our pet to sleep unfortunately and the staff made it as comfortable as possible for our pet and our family. There was no wait, we were seen immediately. I would definitely recommend going here. read more

Update as of 1/5/26 The Medical Director personally reached out to me to discuss this case. He was very understanding and helpful, also passing my feedback onto the doctor. We talked through everything and came to a resolution. This isn't usually my experience in dealing with businesses so I really appreciate VEG's policy to take every complaint seriously and to address issues with their team so they can improve. I brought my 1.5 year old cat Gourdie here on June 28 2025 because he was not eating and was showing signs of pain. The vet techs were absolutely wonderful and the facility was impressive, but that's where my positive experience ended. After being there for a couple of hours and giving him supportive care and bloodwork Dr. Bogart finally came over to speak to me for the first time and the first thing she asked me was if I wanted to call my husband who was working because she "doesn't like repeating herself," not because what she was about to say to me was shocking and traumatic. She proceeded to tell me that Gourdie was in very bad shape and likely wouldn't survive and that I needed to consider euthanasia. She didn't offer me much of an explanation and the most disturbing part is she didn't offer me any other options whatsoever. She didn't say "this is going to be very expensive but you could do A,B, or C." Just that I should euthanize my barely 2 year old otherwise perfectly healthy cat. I was in shock and beyond upset so the kind vet tech offered me a private room where I was able to call my husband to leave work to meet me to say goodbye to our beloved cat. When he arrived I explained what happened and because he was in a different state of mind he was able to look at this situation objectively and say no, we need much more information first. Dr. Bogart reluctantly came into the room and much to her displeasure had to repeat herself. She deadpan said the same thing to him that she did to me and he pressed her for more information and other options. Only then did she say that we could do an ultrasound and surgery but it was going to be expensive, so we then asked how and where. "Well he'll need a blood transfusion to stabilize him first." "Okay...how do we do that?" "Well cat blood is very hard to find." "Okay...how do we start the process of finding who has his blood type available?" "Well we have to make some calls to see if we can even find it." "Okay...can you...do that?" and that's how the conversation proceeded, having to pry information out of Dr. Bogart who proceeded to show no empathy and no willingness to help. Thankfully PASE had his blood type and we transferred him there. Gourdie did end up needing 3 surgeries for intestinal blockages, 2 of which we had performed at Wissahickon Creek Vets who I highly recommend, and has since been diagnosed with PICA that we're managing with lifestyle changes and Gabapentin. While it was extremely expensive, our cat community came together in a huge way and we were able to fundraise to save his life. I can't believe I was in a room saying goodbye to my young cat because a vet that I trusted with his life told me to put him down without explanation or options. He's now happy and healthy and living a full life. I've been in cat rescue for many years, and I run a non-profit cat adoption cafe, and I cannot imagine ever treating people this way. It's simply abhorrent. People deserve so much better and so do their beloved animals. read more

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VEG was the most unique and caring experience in an otherwise very difficult time. All of the staff were wonderful, compassionate and very caring, and the doctor gave my dog a shot for relief without the delay I almost expected. Everyone was so attentive and treated me like family. I especially loved the doctors, as well. So grounded, pleasant and intelligent! What a find -- I will never go to the ivy league hospital again! The difference was night and day! read more

Last Tuesday my pup had surgery to remove a benign tumor at his primary care. That went fine but then Thursday rolls around and he decides to go bananas. The lack of walks and sedation fully wearing off made him into a wild dog. Running back and forth. So much so that it ripped his stitches out. So we're sitting on the couch at about 10pm and see there is blood puddling under his leg. Like any good dog parents we freak out. Normally we would do PenVet but for some reason we called the primaries number after hours. That's how we got directed to VEG. We spoke with the receptionist there and she said bring him on in. So first off this is like no other vet I've been to. You wait right in the middle of the action. It's not like others where you sit for an hour before anyone speaks to you. I was taken immediately back and a nurse came over to me right away. The doctor was going from patient to patient and you could see it all in real time. There was no oh the doctor will get to you later. They gave him a shot and I was able to hold him and keep him comfy on a couch while he passed out. Everyone was more than willing to explain every step and this may be a little too much for others but I watch him get prepped for his stitches. After that I felt like I was being a nuisance even though they assured me I wasn't. He got so relaxed he pooped on the operating table. Once it was finished the nurse was bringing him over and he just started peeing all over the nurse. The nurse said that's been happening all day was not phased. They put him on a bed in front of the couch I was on while he came too. Every one kept stopping to check on him. One nurse even cleaned his ears while we waited. I had mentioned how much he refuses to have it done when awake. You felt the love of the job from the staff. So we left at about 1:00am and 20 minutes of that was him waking up. They told me there is another one opening up in fishtown under the El. Cost was a little over a grand. Given the nature of ER visits That is NOT terrible. Highly recommend this place for emergencies. read more

Veterinary Emergency Group - Cone boy - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

The vet here was incredibly kind and patient. My dog hates shots, but the doctor distracted him so well that he barely noticed the vaccine. Everything was explained clearly, including diet suggestions. I also loved how they followed up the next day to check how he was feeling? small gesture, but it means a lot. read more

VEG is a very special place. Our dog Sasha was sick with what we hoped was just a stomach bug, so we made a same day sick appointment with our primary vet. After some testing there, our vet suspected that Sasha had a disease called IMHA and recommended that she immediately be transferred to a veterinary hospital. They recommended a few options, VEG was geographically the closest and available to see her immediately. Our vet communicated with VEG for us and got them ready for us to bring her. Upon arrival the staff was friendly and welcoming. The overall energy at VEG was very positive and warm. We were incredibly emotional because of how suddenly everything happened and VEG had tissues for us and walked us through everything. We came up with an agreed upon game plan, they provided us an estimate with a high end and a low end. They did what they could to make the treatment cost effective while also prioritizing our Sasha girl's well being. They set us up with a room and made sure we were comfortable. They had water, coffee and snacks on-site which was a really nice touch. Everyone from the doctors to the techs often asked if we needed anything. The huge advantage to a place like VEG over any other veterinary hospital I've experienced is the fact that they are open concept. We were able to stay the entire time and the staff explained everything to us to ensure we understood everything that was happening to our girl. We know and trust that the doctors and techs that cared for us did everything they could to help make our girl comfortable. We are specifically grateful for Dr. Anderson, Dr. Faust, Chris, both Sammies, Cat, and so many more people that provided us and our girl care (sorry for any name misspellings). Every person from the reception staff to the security guards were so kind to us through the entire process. Sadly, Sasha's situation escalated to the point of needing a specialist and so we did get clear details on all of the options available to us. Dr. Anderson's guidance and ability to explain her recommendations made our decision making process very easy. Even after we left, we had a question resulting from our interactions with the new doctor and staff at the specialist center. We called VEG and they talked us through it so we could understand and they helped calm us down a bit. The staff is so supportive and caring. The team at VEG truly spoiled us on the veterinary hospital experience and now our standards are high. With any and all future vet hospital and emergency needs, VEG will be our first stop. We hope not to need them in the future but are so very comforted by knowing a reliable and trustworthy option is available here in the city. While we are not in the position to do so right now, with these resulting medical bills, we are looking forward to being able to donate to and support VEG in the future. read more

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On July 23,2023, I took my dog to VEG. She was whisked away like they were actually going to do something. Then the doctor sat down to tell me the cost of the diagnostic tests would be $1700. I asked what tests. I didn't get an answer. What I got was another estimate for $1010. The x-rays show an enlarged heart and liver. Which I knew. The dog's 17 years old. I told them her primary vet already told me that. And I quote here, "Oh, she has a primary vet?" Yes she does! The most frustrating and agonizing part of this was trying to find out what was wrong with Nyla after the paid for tests. Her blood pressure's dangerously low. Okay. So what are you going to do? No answer. Her blood sugars are low. Okay, so what's the plan? Here comes the tablet again to figure out the cost. It will be $6500. I spent 3 hours trying to find out what was wrong with my dog, but I knew how much it would cost in like 30 minutes. She had sepsis. I researched when I got home that all her symptoms were signs of sepsis and can be diagnosed with a simple blood test. But it demands immediate attention, attention Nyla didn't get because the doctor was figuring out the cost. We reached a cost of $4500 to keep my dog alive overnight until I could get her out of there. I paid the money. I sat by Nyla's oxygen cage for 3 hours. Patients came in and none of them were talking to any vet about cost. Their pets were being seen and they were waiting patiently for a diagnosis. Nyla's blood pressure went up to 113 from 87. But the vet told me the machine is probably wrong. If the machine is not accurate, how will you know what to do for her? This vet tells me "Well, you know how machines are." I am frantic. This "doctor" says "Well you can take her now." I say "after I paid you $5000?" The woman smirked!!! Finally the doctor says Nyla's BP and glucose has to rise. I don't see how they are going to be able to check her BP if the machine doesn't work sometimes. I should have taken my dog out of there, but the vet kept saying she needed 24 hour care. When I left her blood pressure was 113/79 on the not trustworthy monitor and her glucose was 95. All through the night, I received texts that there were no changes. I prayed hard. At 7:30am, I called to see whether Nyla had made it. She was alive. I was getting dressed to go get her when the same doctor called saying Nyla had passed at 8.01am after saying she worked on her for 30 minutes. That's pretty much impossible if the dog is alive at 7:30a This was just my experience. All of the other patients' owners came in got serviced and not once did I see the doctor stop treatment to work out an estimate. I have no idea why Nyla and I were treated differently. On the morning that they murdered Nyla, I came to see her one last time. The receptionist came in to ask what I wanted to do with the remains. I choose private cremation, picked an urn and paid for it. Again, no receipt. No mention as to when I could expect the remains or even how I was going to get them. She left a little white remote with instructions to "just push this button when you leave." I probably was suppose to push it and walk out. Instead I waited. The cleaning person came in. My dog was still on the table. A couple of more things: They said they'd call Nyla's vet. They never did. My vet called them and they never got back to him. I paid about $5800 and never received any receipts. I called to request them. I was told they'd be emailed immediately. She placed me on hold, came back on the phone to say it would be an hour because their internet was slow. This was at 7am on July 25. It is now 10am and no receipts. I asked when would I get Nyla's remains. They'll be shipped to me in 7-10 business days, like a package coming from overseas. The most important thing when you're dealing with illness is trust in the people who are administering aid. With personal observation and after experience, this Veterinary Emergency Group is not trustworthy. Take your pet someplace else. read more

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If you're having to read this review, I'm sorry. Because I've been where you are and I know how scared and stressed you are right now. I had to bring my dog here last Saturday night after a sharp decline in health (he'd been to his regular vet that morning). Everyone at VEG was outstanding. The receptionist, probably seeing the worry on my face, led me straight to the back so that the vet techs could start examining my dog while she took down my information. Both vet techs that worked with him were great. The actual vet was kind and compassionate and explained everything to me and let me watch all of the procedures they did to my little guy. When it turned out that he would need to be admitted to the hospital, she called Pace and Penn and talked with them, then explained all of my options to me. They forwarded all of my dog's information and scans to Penn so they could be ready when we arrived. From the time that we walked in the door to the time that we walked out 3 hours later, they gave him full attention. As they did for all of the other animals there. I could not have asked for better care. Things you might want to know: - They let you come into the back and see everything they're doing to your pet. It's a very comforting set-up. - They were not cheap. I got a high-quality emergency service at an emergency price. - There is a parking garage next door. - They offered me snacks and water and were just very kind. I held back the tears, but I'm sure that tissues would have been at the ready. - They're mainly set up for short term care, so if your pet needs more then you'll probably have to go to a full service hospital. It's so difficult when your pet is in distress. And I'm so appreciative of the service that he received when he was at VEG. By the way, after 4 days in the hospital, I took my guy home. He's now squarely on the road to recovery. read more

They were wonderful. I had brought my bunny in because he was acting strange. It was around 2 am, so my typical vet wasn't available. They did everything they could and he seemed to be doing better. Unfortunately, he ended up passing but it was out of anyone's control and inevitable. I appreciate the efforts from the entire staff read more

I sent the following letter to VEG after using them for the 2nd time, when I feared I might lose my 13 YO baby girl, La Esmeralda, a stunning green-eyed tiger cat.... I want to thank Drs. Levin, Chatterjee and Russell for their loving care of my baby girl in her time of need, as well as the WHOLE team at VEG. She hadn't eaten for a week. Our regular vet was unable to change that, and could not see her as her symptoms continued. With a concise plan of tests and medications, VEG professionals got her eating again. She has now been at home for two days. She continues to eat. She even pooped.... lol!! She is much calmer than when I brought her to our vet, and then to VEG, and has stopped screaming at me, so I know she feels better. This my second time using VEG, and I have been impressed both times. The first time, VEG doctors correctly diagnosed her Thyroid issues. I hate to say this, but I hope I don't need your wonderful team again... but if I do, I know I will be making the right decision for La Esmeralda, and our family. Much appreciation, Everyone at VEG is SO caring, and they all love animals. They give great explanations of what they're doing, and why. They explain test results and the meanings of them. They are very up-front about the costs of their services, and they do offer a payment plan (though I have no details, as I have not used it). The facility is very clean, and they have a security guard, so no need to be concerned about issues in the facility. There is parking next door, if you're driving your pet there. They were extremely responsive to questions, concerns, and asked about our baby's food preferences, and any other particular needs. They could have shoved a pill down La's throat, which she loathes, but instead asked if I could bring her trans-dermal thyroid medication to keep her less stressed, which of course I did. If you use VEG, bring all medications with you when you go, especially if they are unusual, or in a particular form, like La Esmeralda's Trans-dermal thyroid meds, or a syringe medication, like insulin, for instance. read more

I was turned away for not having $700 for my kitten that was literally dying , I was told she should be put to sleep (we brung her home and nurtured her and prayed over her back to full health had I gone and listened to your advice you would have killed my kitten ! I wonder how many savable kittens have died because you recommended them to be put to sleep please find a better suitable job you have a passion for animal care is not it for you ) I appreciate the 3 nurses helping the kitty but the one who was taking my info down u should be ashamed ! Never taking an animal here again read more

Posting to give a massive kudos to the staff at the VEG (Veterinary Emergency Group) in center city. We brought our dog in late Thursday night for an emergency and they ended up giving him surgery that saved his life. Not only that, but they were attentive, kind, helped us so quickly, and we got to stay with our dog in the back for the entire process. And we weren't the only nervous pet parents that they let sleep on their couches. After 36 hours in the hospital, our good boy is happy to be back home, and we are forever grateful for the staff that made sure his time there was as comfortable as possible. Big shout out if any of you are part of the staff who work there And for everyone else, we highly recommend taking your pets there if you find yourself in a crisis like we did with your baby dog read more

They were so kind and helpful via phone. I know this is a very tough field, so I really appreciate the front desk and the vet taking time to talk with me about options and listen to my concerns. read more

Brought my dog here for a foot infection. They staff is great and super kind. the security guard was so friendly and helpful as was the rest of the staff. We were in and out in less than an hour with healing meds and lots of hugs and love for my pup. read more

Two weeks ago my Kings Charles Cavalier's health declined seriously in the middle of the night. He had been suffering from from neuropathy in his back legs and he now had a temperature and was yelping in pain. From the moment we walked in to VEG on Walnut Street, Philadelphia, Dr. Megan and her team of nurses treated us with such love and were so comforting. She listened and gave me the options for moving forward. Finnegan was at the end and we decided to put him to sleep. It was a heart wrenching decision and my sweetie died in my arms. They also arranged a cremation package - ashes, footprint and hair lock - that arrived a few days later. To have such wonderful people with you when you make end of life decisions for your pet is so heart warming. Thank you all so much for your kindness and understanding. With gratitude. Renee Jones read more

Veterinary Emergency Group - Beautiful Finnegan - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

We have had 2 ER visits to VEG Walnut Street in the past year; both have been very positive experiences. From the moment you walk in, you are taken care of. The staff and clinical team(s) are incredibly caring and professional and took excellent care of my kitty. I love the open concept and the way you can stay with your pet during examination and treatment. A huge thank you to Dr Fejes and Brianna (I can't remember the name of the other nurse/tech but she was wonderful, too). So nice that Dr Fejes followed up, too. read more

My dog has been quite sick for a while and I have taken him to numerous veterinary clinics and have paid thousands of dollars on testing, prescription diet food and his health was continuing to decline. I couldnt see that he was on his way out. I did not want to see it... I couldnt bear it. Still cant. He was my baby, my rock, my support, and I loved him more than anything. On 7/3/24 I took him to work with me because I wanted to bring him down the shore to play in the ocean if he felt up to it and to see some beauty. When we got to work, he had a seizure. He had had a couple prior to then in weeks before but they came and went. Then he had another seizure and was not bouncing back the way he did in the past and was not eating which never happens and he was shaking like a leaf. We called VEG and they told me to bring him in. When we arrived, sobbing mind you, they took us right back and listened. Really listened, to everything. They called my primary vet and obtained all of his records and analyzed everything within 10-15 minutes. They also did a full physical on him and checked his vitals immediately. I never wanted to let go of my boy and it was time. Probably one of the worst days of my life and I am still a mess because I miss him terribly. Every single tech in this vet was beyond kind, compassionate and genuinely cared about my Jaxson and helped me through this. Yesterday I received the kindest card with notes from every employee there. I can not say enough good things about this veterinary hospital. Even in my worst day, they managed to make it as comforting as possible. I will never forget these kind souls and thank you all from the bottom of my heart. read more

This is the hardest review to make ever. I chose to take my pup to VEG for an emergency because I had previously visited another location in Jersey. When you call ahead, they send you a link so that you can provide your pets information ahead of time for check in. We arrived to a fairly empty office. One of my favorite things about these VEG clinics is that you get to stay with your pet through the whole time you're there. We met Dr. Caldwell and explained our pups history. She immediately moved to try to stabilize him. She explained to us what she suspected was going on, the two routes we would take based on how he's responding to treatment, and a break down of the immediate next steps. Sadly, our pup declined and we had to make the unthinkable choice of putting him down. The extreme compassion, professionalism, and kindness from everyone in the office was truly unmatched. We never expected this day to take the turn that it did, but this whole team really did their best to make it as comfortable as it could possibly be. I wish I could give them more stars. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

I don't even know how to start this review since I am so thankful for all the wonderful care my dog recently received here! My dog (Leo) was taken here by our pet sitter while we were away and I was completely blown away by the fantastic care he received. We were updated frequently and even sent a few photos of him, which we really appreciated. They updated both myself and my sitter and let her come to spend time with him, since he can be an anxious little guy. All of the vets, technicians and front desk staff were so friendly and continued to keep me up to date on everything going on with my dog. I would recommend this place to literally anyone and everyone, thank you again! read more

Veterinary Emergency Group - Leo receiving wonderful care! - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

First of all; TW for pet loss. I walked in with my cat Freya (y'all may remember me. I go by my middle name here). My BF and I woke up to a horrible situation and got in the car and raced to VEG. We called first and Brooke picked up the phone and was ready to help us. As we ran in, the security guard was ready to open the door. I forgot her name due to the chaos but she was the most lovely person ever. Dr. Mikels was there to explain to us what was happening. As someone in the medical field, I really appreciated the clinical description because sometimes, you're looking at statistics of survival. I think me and him had an understanding that was difficult for my partner to understand. Tara and Moe were just such a soothing presence. We were given a room to say goodbye and there was no push for us to leave or to hurry up. In fact, I asked if one could stay (Tara I believe) and she did without hesitation. We talked about our pets and the love. When it was time to say goodbye, we gave some kisses and nodded. Steph (who I believe is the site/hospital/location manager) went above and beyond. I was ranging from crying to just talking about Freya and smiling. I asked her "does it get easier?" and she said "no, but the love is worth it". Nothing can measure up to that compassion. Due to religious reasons, we did not decide to ask for ashes but only a paw print or nose print. Originally, a staff member said she would get it for us but Steph actually comped it for us. In this long dreadful morning, Steph did us such a kindness. We had already spent big bucks (rightfully so since the care here is immaculate and vets are so underpaid) so this was just such a relieve. She also knew my regular vet and was just assuring me that this was beyond us. To Brooke, Chris, Dr. Mikels, Penny, Tara, Bri, Moe, Sam, Cat and Steph... thank you. I thank you. Daniel thanks you. My other cats Emma and Thor thank you. You inspired us. We went to ACCT and picked up a timestamped and longtime resident 3 days after. read more

Changed price to clean both my dogs teeth from $625 each to $850 to $1347. I left and never will be back. I wouldn't use this vet because they play games with the estimates. How did a $625. Estimate turn into a $850 to $1347. $625 is an exorbitant price to start with. And they couldn't explain how the estimate jumped by $1200. I got to the dentist he tells me it's $350 to clean my human teeth., why so much for a dog. These vets need to be regulated by the government, they have become a bunch of thieves. Regulate these vets. read more

This entire crew is amazing. From reception to the techs to Dr. Bogart. These people are saints for what they do. I cannot recommend them enough. read more

We are so thankful that VEG is now open on Walnut Street. Until last night, we haven't had a need for an emergency vet for like 5 years and as we all know, a lot has changed in that time. With not all hospitals being fully staffed or having 24/7 hours, we were thankful to remember seeing this walking by and being able to rush our fur baby there at like 1:45a. We were seen pretty quickly given there were other pets in front of us, but they also made sure our pup wasn't in a really bad place immediately, checking her vitals immediately upon entering. The staff was thorough, nice, engaging, and just had an overall good bedside manner. We had some X-rays done and were able to go home after about 1.5 hours - not too bad if you ask me. I expected the cost to be higher than it was given we had X-rays completed. I think for the service they provide, they are incredibly fairly priced. We are thankful to have this so close to home. If you should ever - god forbid - have a need for an emergency vet, I would highly recommend VEG! read more

I really can't put into words how great our experience with VEG was. Our dog was suffering from some post-op digestive issues, so we had to bring her to VEG as a walk-in patient. We immediately knew we had made a great choice. She was seen by a doctor within 10 min of us walking into the door. Within 20 minutes we had been presented with a few different care options - with pricing, with zero pressure to go with the more expensive choice - and she started her treatment immediately. I know other reviews mentioned this, but being able to stay with our dog as much as we wanted while she was in the hospital was the best vet experience we could imagine. They set us up in a private room and let us hang out with our dog for 12 hours while they continued her care. When we were gone, they provided regular updates via text and pictures. They made a super nerve-wracking experience as good as it possibly could have been. On top of all of that, you can really tell that the vets and the vet techs really care about all of the pets in their care. They treated our dog as their own - and having that piece of mind made everything better. We would recommend VEG without hesitation to anyone that wants A+ care for their pet. read more

I seriously hope you don't need emergency vet services but if you do I highly recommend VEG. The staff greets you immediately at the door & takes you & your pet back to the hospital setting. The doctors & nurses couldn't be more competent & caring. I've been to many vets but none ever demonstrated the level of care I & my cat experienced read more

The people that work here are so kind and compassionate. I was there today and I was a mess finding now that I have to put my dog down and they did everything they can option wise and mentally to help me. I would recommend this place to everyone read more

all I can say is awesome. And if I wanna say more, I would say friendly confident clean all around really good team. Thank you for taking such good care of my little baby. Dog. read more

I cannot recommend this place enough. I called here when my dog was having an adverse reaction to her medication and the staff was so kind and helpful over the phone. I ended up having to bring her in to the clinic and every single person I interacted with was wonderful. I've been a pet owner my whole life and have been to plenty of vets and pet ERs- this is the best one by a landslide. The vibes are immediately different from any other animal ER I've been to. Instead of the usual solemn, depressing, and sometimes chaotic atmosphere that is typical of an animal ER, the staff manages to make this place so warm and welcoming even though nobody is happy to have to bring their pet there. The facilities are clean and the service was fantastic. I wish they did regular vet appointments, too, because I loved it here so much. I called on a separate occasion when my dog was exhibiting concerning symptoms and the vet I spoke with kindly explained to me how I should proceed, instead of needlessly making me go to the clinic and pay a huge bill. They obviously can't diagnose over the phone, but they were helpful in calming me down and determining whether or not my dog was actually experiencing a medical emergency. I can't say enough good things about this place. read more

If I could give 10 stars I would, had a random accident with our new puppy Quincy and they were so eager to help over the phone and as soon as we walked in the doors! Team is full of an amazing staff that are diligently working and being so sweet to the animals, cannot recommend this place more! Thank you so much Dr. Adam's and team read more

Today we lost our beloved dog. We took Miley here with the advice of our veterinarian. It was such a wonderful experience from start to finish. The most compassionate staff. The nurse even met me outside to take Miley from me, into a private mourning room. They offered all services in a compassionate and financially understanding manner. I can't explain how much they helped us during a very emotional and stressful time. Thank you so much. read more

There are no words to describe how amazing these people are! We thought our dog was choking and rushed her over on a nasty, rainy night. They were so kind and got us right in. Ironically, she raised her head, and when they shined the light in her mouth, it showed the treat was jammed between her teeth and palette! In an instant, the vet used a tool and popped it right out! They were worried about her oxygen levels and wanted to keep an eye on her for a few more minutes. We sat quietly on the bench next to her as they rushed to help others in need. When they felt she was out of danger, they said we could go and no charge. I was so overwhelmed with gratitude! We donated to their local pet fund as we felt it was the least we could do for them being so wonderful to us and our girl. These are special people and a wonderful organization. God willing we won't need them again, but if we do, we know she'll be well taken care of! read more

We took our cat in yesterday because she has had some abdominal issues the last couple of days and couldn't wait a few days to see the vet. We were greeted with a door opener to bring our baby in and brought right to the back. Our sick baby was given the 5 star treatment, everyone loved on her while they ran some tests. Everyone was so nice and completely understood how crazy I am about my baby. I was able to observe while they did x-rays and I was with her when they did her blood work and gave her fluids. While waiting for tests we were in a private room so she could walk around- she felt comfortable just sitting on the chair. I would definitely recommend this place, they take all pets including exotics. My husband and I have never been inside an animal hospital and were blown away by how it was equipped. read more

I unexpectedly had to bring my puppy in and all the staff were nothing short of amazing! They gave me options on the phone to resolve my problem at home but when it persisted they immediately took him in. I think we were in and out within an hour and their calm demeanor put me at ease. I would highly suggest for anyone to come here! read more

My 10 year-old chihuahua had been sick for a few days and it was time to get him checked. It happened to be the 4th of July so decided to try VEG... had an amazing experience. All of the staff were pleasant, caring, and amazing at what they did. Lots of education on getting Zeke on the road to recovery and reassuring to his dad. Loved the use of technology (texted a link to review recommended actions with cost of each) and being able to speak to costs and need for each test. The open floor plan allows you to see the interactions with all the patients and families and can tell they are amazing with all their fur-babies. Thank you so much for everything!!!!!!! read more

Veterinary Emergency Group - ...and I'm feeling good!!! - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

From the moment I walked in everyone showed compassion, professionalism, and overall helpfulness when I was distraught. The physical appearance was hospital clean and the way it's set up I was able to observe and comfort my ill pet while she was under tremendous stress. Communication is very important to me and this is another exemplary example of the way they choose to operate the facility. They even sent pictures while the ferret was admitted overnight, showing her progress. They assisted in making a follow-up visit with a vet, too. Finally, when I had a choice to bring her back there or somewhere else after another episode I chose VEG and absolutely will again, should the need arise. read more

Veterinary Emergency Group - Shared the happy update via text that the little patient began eating - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

My cat Midnight was extremely sick, from the moment we got there to the time we left the staff was so friendly and so helpful! They keep you informed with whatever is going on, plus you get to stay with your pet through the entire process!!! read more

Veterinary Emergency Group - Midnight waiting to be seen - Emergency Pet Hospital Near Me - Philadelphia, Pennsylvania

We brought our beautiful parrot into the group twice over last weekend. The care was excellent, and all of those attended to our beautiful parrot were kind to her and compassionate. read more