I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

Very good place - they're careful not to do stuff that really doesn't need doing but do the…read morenecessary stuff the way it should be done. Had brake pads & rotors all around, transmission flush + general tweaks & inspections. Communication can be erratic but I think that's just the way things are at a busy shop

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

After dealing with multiple places that couldn't fix my front end issues,…read moreI was referred to Fulton Desplaines Garage, and I am happy to report my car is fixed properly. No bulls**. Matt took care of it without trying to sell me something I didn't need. Thanks!

From From Start to finish excellent service excellent employees treat you like a familyread more

Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

They did my job really quickly with transparent pricing and I didn't feel pressured at all like at…read moreother auto places! Will be coming back for my tires soon!

Atlanta family stranded on a road trip south of Chicago. Try getting an alternator fixed in a…read moreMercedes even getting an appointment within two weeks ... Ahh But these guys did it... New alternator and belt in only two days got us back on our feet. I will always be grateful for These guy And what they did for my family and saved our vacation :-)

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

These guy were great! Super quick & kind people, got me in and out within an hour! Highly recommend.read more

Cuco and the team were efficient and friendly. They have a TV running so you can wait in a warm…read morewaiting room. Thank you for taking care of my car!

I booked Instant Car Fix to replace both front and rear brakes on my VW Tiguan. I was very clear…read morewhen I told the rep I needed parts and labor included. I was quoted $520.40, and the invoice even said OEM -- which implies they'd be supplying the original parts. But when the mechanic finally showed up two hours late, he asked me if I had the parts. I told him no, because I paid for everything up front. Turns out, they sent him a completely different invoice that said I was supplying the parts, which I NEVER agreed to. I asked for a refund and was told no -- just because the mechanic showed up, even though no work was done. They then tried to charge me $1,500 for a new quote with parts and labor. I refused. Since then, I've been calling and emailing -- no one replies. They keep saying they'll call me back and never do. And here's where it gets worse... The mechanic gave me a screenshot of their internal messages. One of their reps actually called me a "crazy customer" after admitting I paid for labor without parts -- which was their miscommunication. I was insulted and dismissed, even after calmly trying to resolve it. The mechanic even told me he's leaving the company because they don't pay him on time and treat customers like this all the time. This was a complete scam, and I'm sharing screenshots to prove it. Avoid this company at all costs -- they lie, gaslight, and hide behind fake reviews.

I contacted Instant Car Fix on a Saturday when I experienced car troubles while in a city 2 hours…read morefrom my home with 2 of my kids. I was staying at a hotel for the weekend when my alternator went out. I did not want to pay the $200 fee to get a mechanic dispatched the same day and there was an option for an appointment between 11AM-3PM the next day (Sunday). Since we were going to be there most of the day on Sunday anyway, I selected this option. Instant Car Fix was supposed to call me 30 minutes prior to the mechanic arriving. Since I had not received a call by 2:30, I called the company who told me the mechanic had indicated that he would be there at 4pm and someone should have reached out to me. I informed them that no one reached out. When no one showed up by 4, I called back. They said the mechanic was stuck on another job and they were wondering if I could reschedule for the next day. I was really frustrated because I would have to pay for another night in the hotel and my kids and I would need to miss school/work on Monday, but I didn't see that I had much of an option. The appointment time on Monday was the same window of 11AM to 3PM, but having learned my lesson the day prior, I started calling them early to find out when the mechanic would arrive. I got the run around from every person I spoke with. I was told they would contact the mechanic and call me back (no callback ever came), that they had to reissue my ticket (even though the situation had not changed since the first person I spoke with on Saturday), and finally that the mechanic wasn't available so they were looking for a back-up mechanic for me. At this point, I gave up on them and started making plans to have the vehicle towed to a local shop to be fixed the following day and rented a car to drive my family home. When arrangements were made, I called Instant Car Fix back to say that since they didn't come by 3PM, I didn't need their service any longer. They said they had assigned a mechanic who would be there between 5:30-6:30PM, and if I was going to cancel, I would have to pay a cancellation fee. I informed them that they didn't meet the terms of our agreement and they would not be charging me anything. They said it would be sent to the cancellations department who would deal with the matter. It's now Tuesday, and while I haven't had a charge on my card yet, I am watching for it. DO NOT TRUST THIS COMPANY TO DO WHAT THEY SAY THEY WILL DO or you could be like me hanging out in a hotel lobby with two kids for two days waiting for a company to make good on their promises. Now that I've more carefully read others' reviews on the shotty workmanship, I guess I should be grateful that the mechanic didn't show. On the other hand, the customer service folks were nice even though they were unhelpful. I got at least 200 apologies over the last 2 days.