I'm so impressed with the level of customer service from Dan. He was excellent at communication,…read morecalled me by name both in person and on the phone, and made the whole process feel personal and professional. On top of that, my car was fixed a full day earlier than expected. Truly outstanding service!

This place was amazing. I dealt with Dan throughout the entire process. My Impala had issues where…read morethe battery was somehow being drained slowly even on a new battery with no third party connections,etc. After running their diagnostics it was revealed it was a faulty power seat switch causing it. Great service,great experience and I will be back if any more issues and recommend anyone I know!

Fast, affordable and quality work, J was very honest, knew his stuff and communicative. Right next…read moreto a metra stop and the cute "depot area" of Berwyn too.

An honest mechanic is hard to find, but they went above and beyond, providing excellent care to the…read morecar and saving us from another mechanic who said we would need almost $4000 worth of work. The truth was, we only needed $1000 worth of work to pass the emissions test. They even took it to the testing center to ensure the car would pass. My husband says the car is driving beautifully, the check engine light is off, and we don't have to worry about another test for 2 years. I have already referred three other people to this shop. My only hope is that they don't get too busy to take care of our cars moving forward. :)

Took my car in for some unexpected diagnostics and the shop got me the answers I needed extremely…read morefast and offered great prices! -Marcus

Horrible experience I enjoyed there service at first then just spiraled won't be going back. Ask…read morefor one thing and they did the opposite.

Well, Old TOWNE Auto is closed now, but Dave is having his customers come to Master Tech in…read moreBloomingdale where he rents space. I fear for the day when Dave retires, because he's old school and they are hard to come by these days. Look at my other review and the others below to see what I mean.

Dave is extremely honest. He will not do unnecessary work…read more We have gone to Old Towne for over 10 years.

These guys are pros - period. They were more attentive to the needs of my classic car than I was…read more My restorer brought my 79 MGB to them. I was blown away by their attention to detail. They stand behind their work. It's very hard to impress me. Boy, I was very impressed. I would enthusiastically bring my classic projects to them knowing my cars are in very capable hands. Bob and Roy, you guys rock!

Been taking my family vehicles here for decades. They have always been honest and up front with you…read moreand will work with you. They make dealing with insurance companies so easy and effortless and stressless. Even if you decide to go out of pocket they will work with you. The work that is done has always been top notch and been of the highest quality and in a timely manner. Your not waiting around for days or weeks. Majority of the time it's done before the they even estimated it to be done. With the same great quality and care. Highly recommend them among any other auto body shop around.

Doc Motor Works Auto Repair truly saved us on Black Wednesday -- the Wednesday before Thanksgiving…read more-- and I can't say enough good things about them. We were on our way out of town when one of our tires suddenly lost pressure. It was around 5:30pm, most places were closing at 6, and panic quickly set in. We first pulled into a nearby Tuffy to try filling the tire, but as the air went in, we could hear it coming right back out. Frantically looking around, I noticed Doc Motor Works next door and ran in about 10 minutes before closing. They must have seen the desperation on my face because Scott, the owner, was incredibly kind right away. The two gentlemen working with him were just as wonderful. They immediately took our car back and discovered not one, but two nails in the tire -- thankfully both were in spots that could be patched. While they worked quickly and efficiently, we waited inside where they have the coolest kids' area. My son literally said, "This is the best day ever!" The entire experience felt like one of those moments that restores your faith in people. Scott and his team were fast, professional, compassionate, and genuinely caring. Walking into this place completely changed what could have been a very stressful situation. If you're looking for honest, kind, and reliable auto repair -- this is the place. Amazing service all around.

I had a terrible experience at this shop and want to warn other car owners…read more I came in for a simple oil change on my car, which was supposed to cost $50 with a coupon. Before starting, the shop tried to upsell me over $1,000 in "recommended" repairs, including belts, battery, and spark plugs, which I declined. Then, after they drained my oil, they told me the oil filter cap was broken and said they couldn't finish the job unless I paid for a replacement. They claimed it had been "previously overtightened by another shop," but provided no proof that the damage wasn't done by them during the oil change. The oil filter cap is right next to the drain plug, so if it was really broken beforehand, they should have noticed that before draining the oil. At that point, my car had no oil and couldn't be driven, so I was basically forced to pay over $200 just to get my car back from a regular oil change. This felt like a pressure tactic and extremely unprofessional. If there was truly an issue with the part, they should have shown me before touching anything. Instead, I was put in a situation with no choice but to pay more than four times the agreed price. I will never return here and strongly recommend that others avoid this place if you want honest, transparent service.

Shady business practices. They tow cars 24 hours but the office is only open for pick up m-f 9 to 5…read moreand the weekend 11 to 1. They are only open during business hours in the hopes you won't be able to take off work and get your car so that they can collect another days fee. They don't answer calls and are rude af. Don't call them out on their predatory practices, they will maliciously tow your car out of spite. If they have effed you over, you can file a complaint with the va state attorney generals office, dcjs, and the bbb. These predatory business need to be check and reeled in. Instead of focusing their business on honest money (recovery, roadside assistance, accident towing et) they bank most of their business on apartment complex parking enforcement and happily rake in 200+ per car per night. ABSOLUTELY DISGUSTING

Horrible service. They towed my super premium car and left marks on outer body. When I showed them…read morewith evidence they refused to accept the mistake. Terrible service.

Friendly and great customer service. Prices were extremely reasonable, they took care of my…read morevehicle and had me in my Wyatt while I waited. I will recommend again and again

fest service great job , my truck drive better then knew after tony rebuild mine transmission,…read morethank you to the team of allpro