Came here for an initial estimate. There was a backlog due to the hail storm we had in March, but…read moreRemes was able to get me in. It only took a few days, their PDR is like magic and they replaced my windshield. Communication over phone and email was great. They're very transparent on the process. Highly recommend.

I had a very negative experience with this shop and want to share the facts clearly…read more On Monday, I called and told them my car had been rear-ended. State Farm sent an electronic authorization to prepare a repair estimate, and the manager "Chuck" initially agreed to handle it. After several days with no follow-up, I visited the shop in person on Friday to find out what was happening. When I explained the situation calmly, the mechanic reacted angrily, used rude language (he told me "f*** yourself"), and said he was too busy to take the job. During the first meeting, I simply asked if paying cash would make the repair cheaper -- a straightforward question about payment options that any customer might ask. He said that shouldn't be a problem, but today he accused me of wrongdoing and refused to proceed. For the record -- I never asked anyone to do anything illegal or improper. I only requested a standard insurance estimate via State Farm so I could review my repair options before committing. Instead, I was ignored for days, treated disrespectfully in person, and falsely accused when I asked a reasonable question about payment. I left shocked at the lack of professionalism. I would caution others to think twice before doing business here. I saw a lot of good reviews and was ready to bring this body shop a lot of business (it's even close to my office), but this experience made it clear that some people forget it's the client who brings money to the business -- not the other way around.

We first used them on the recommendation of an insurance company to repair collision damage. By now…read morewe have used them many times over decades and never got anything less than great service and amazing results. They really know their stuff, and have always been straight shooters on estimates. They're my go-to place for any body work, and I wholeheartedly recommend them.

Very nice staff! All the girls are great! My car turned out wonderful. No more dings or dents from…read morehail, cleaned out inside beautifully!!! G . Lupia

This place does NOT do hail damage repair. I took my car in for an estimate to repair damage from a…read morerecent hail storm, as suggested by my insurance company. After filling out their form, the guy brusquely informed my that they do not do that kind of work and "sent it out" to a paintless dent repair place. How long does that take, I asked? "Two weeks" was the answer. So they can act as a middleman and collect a commission, massively inconveniencing customers. The guy did not suggest a shop who would do the work directly.

I had a few estimates to fix our van for a few thousand dollars. The folks at Burlington said…read more'Hey, we could just try to realign the same afternoon. They spent some time, and it literally looks good as new for $225. Genuinely appreciate the honesty and service at Burlington Auto Body. 10/10 I recommend.

STAY AWAY!!! Especially if you're a woman!!!! Came to pick up my car when I noticed the door had…read moreanother dent in it and my door handle looked like it was mauled by a dog!!! I also noticed miles put on my car when I asked about it DOUG was flustered and couldn't show me the paperwork with my initial miles. I ask why was someone in my backseat my cover is all messed up there's dirt and oil everywhere he then proceeded to tell me it was because it was vacuumed, WHAT?!?! Makes no sense so he agreed in the end it was his fault took my car for another week called me 15 min before closing in a Friday said if I couldn't get it then I have to wait till Monday!!! Excuse me you messed up my car and can't even offer to drop it off 2 miles away pure ignorance. I barely drive this car so I went picked it up on a Monday and what do I notice ANOTHER DENT ON MY OTHER SIDE DOOR!!!!! Doug continued to deny it until I finally lost my cool because I felt soooo taken advantage of. Flash forward to a few months later I finally had to take my car on the highway to only notice the huge BREEZE THAT COMES STRAIGHT IN THE DOOR THEY DIDN'T SEAL!!! ITS NOW FREEZING!! Oh and I have a nice BMW that didn't have a single problem. Truly disappointed even the workers knew it was wrong. Oh and the price was ridiculous but I looked at all the good reviews and thought ok it will be ok then to find all the bad reviews coming in the past few months, truly a rip off. THANKS DOUG UPDATE JUST REALIZED YOU HAVE ERASED THE OTHER ONE STAR REVIEWS I SAW THE SAME MONTH I HAD MY CAR THERE WITH THE SAME PROBLEM!

just picked up my car from getting some autobody work done they did a fabulous job. Made my car…read more Look brand new.

After going to Crash Champions in Bolingbrook and they quoted me a price of 3,900.00 to do job, I…read moretook it to Rich who is a great and honest man did it for 815.00 and said it would be done in 4 days and it was. Great job!!! His workers did awesome... GO HERE!!!!

So impressed. There was a delay in getting a bumper for my car and Rich kept me informed on the…read morestatus. Sarah was fantastic in taking messages and generally communicating. Even the young man who drove me to Enterprise was incredible. Opened my door both times. Of course my car looks great too!

The world would be a better place if there were more Josh's in it. I took my Mazda 3 to Josh…read moreexpecting I might need a new bumper or the paint would be expensive as it was a premium color up-charge when buying the car. After telling him how someone spray-painted my car in Houston, he simply grabbed some rubbing alcohol and went to work to remove the spray paint from my car and I had the original color back. I was expecting I'd have to repaint that part of the car, but Josh removed the spray paint in about 3 minutes. He could have taken me to the cleaners and charged me hundreds of dollars for a paint job or touch up, but instead removed the spray paint in about 3 minutes. When I asked him what I owed him, he said don't worry about it. I still offered him $50 because I was so happy he fixed my car so quickly, but he amiably declined. Thank you Josh for the gift and great service and thanks to the Yelpers who recommended him!

Joshua and his team are a class apart. Three main aspects that I considered critical to the job,…read moreand they knocked it out of the park. 1. Expertise: They truly were the experts, knew exactly what it would take to repair a badly damaged quarter panel, and matched my very hard-to-match red to perfection. Truly perfect match. 2. Preparation: They had plans A, B, and C in place since they had to deal directly with the insurance adjuster of the guy who hit me. They clearly have plenty of experience playing ball with insurance companies and skillfully navigated the game, knowing how to put their foot down when quality was at risk of compromise. 3. Communication: I cannot tell you the number of times I thought "I should call Joshua today," and Joshua beat me to it. He was so proactive about not just giving me updates, but also details on the ongoing work and how we were doing with respect to timeline. I would definitely recommend Spectro to anyone looking for body work. You won't be disappointed.

The Service,Quality & Value of this business is Outstanding. They have repaired 2 cars of minds…read more They are the best in the business and Tim is Awesome

Very easy to work with. Doug and Tim are genuinely nice people to work with. Very professional…read moreand does great work. Been using them for years on all my vehicles

Love the environment & the service is really good. Definitely one of the best in DuPage and pricing…read moreis really fair especially in these times

Incredible body work shop. Brought my car in after I got rear ended and Aspen Auto handled…read moreeverything and my car looks great!