Very happy with the service done to my car . They even went as far as doing a couple extra…read moreservices free of charge which I'm beyond thankful for All at a reasonable price too!

Trust worthy business very fair pricing I highly recommend very friendly and explain what work…read moreneeds to be done in simple to understand terminology!

Great service! Have been going there for years…read more They always do a great job on my cars.

This review is long overdue, and I apologize for my tardiness. Words cannot express how wonderful…read moreMontclare Auto Repair is! Let's start at the beginning. One day, my car decided to stop in the middle of the street, in traffic, and wouldn't turn back on. How awkward and stressful. So we got it towed (shoutout to AAA!) to our regular mechanic. He looked at our car, ran some diagnostics, and couldn't figure out the issue. He ended up playing the guessing game of, let's try this and see if it works. All at my expense. Guess what? It didn't work. So they wanted to try something else. At my expense again. This time I said, sayonara, I'm done playing games. So, my husband and I looked up other mechanics in the area and read their reviews. We came upon a new mechanic down the block from our home and took our car there. Although they were very friendly and helpful, they also could not figure out the problem. So, back to square one. Finally, my husband came across the online profile for Monclare Auto Repair. He called them, explained the situation, and they told us to bring the car in, which we did. They ran a full diagnostics test on the car and sent a link to view the results via text. The test they ran was so thorough, and the results were equally thorough, including pics to better understand the issue. Then Pedro called us to go over the results. We discussed which repairs required immediate attention and which were not as immediate. Pedro was very patient and answered my 47 questions. He explained everything in great detail and was completely transparent. We finally agreed on the repairs we wanted to get done that day, and Pedro and his team got to work. Another cool feature they offer is that they update the original link they sent, with repair updates. For example, they upload pics of new parts they purchased, as well as pics of the new parts installed. That way, you can follow the progress in real time. When it was time for us to pick up our car, we went in and met with Pedro. He explained all of the work they completed, the entire process, showed us pictures, and answered my additional 24 questions. All very patiently and kindly. My husband and I immediately both knew that we had found our new permanent mechanic. Since that initial visit, our car has run smoother. We have taken it in twice since then, once for a routine oil change ($30 cheaper than our old mechanic, and way faster turnaround!), and once for additional work that needed to be done (yes, our car is a hot mess). Each time, Pedro has explained the process thoroughly and patiently. Dealing with car issues and repairs can be extremely stressful and expensive. I have dealt with many different mechanics and was beginning to become a skeptic. I truly believe Montclare Auto Repairs has changed my perspective. Our experience with them has been extremely positive, and all we have received from them was honesty, transparency, and hard work. I 1000% recommend them!!

Communication!!!!! Took vehicle information & told…read moreMe that they would call back with a price. Been over a month now & still no call back.

My car broke down literally in front Southwest Spring. Then guys came out to make sure I was ok…read more The manager Kevin came out to inspect the vehicle and informed me of the sad news my lower control arm on the drivers side was busted. He could have gave me the cost of parts and labor. Instead, he informed me to call the Nissan dealer because there could be a recall on this. I called Nissan and he was right. In an industry that has a reputation of price gauging and bas customer service, Southwest Spring showed honest and integrity. In today's climate, we can use more businesses like them!

This is a professional business that does quality work. I'm very impressed with the owner and his…read moreprofessionalism. Conversely, there is a scammer with a similar name. His name is Tony Tan and he calls his so-called business: T & T Mobile Body Repair. He is a hypocrite and cannot be trusted. In fact, he is a complete scammer. Do not mix him up with the above business.

I brought my Tiguan here because of an oil leak issue, and they were able to fix the problem in…read morejust a couple of days with the fairest price I could ask for. They were incredibly low maintenance when it came to me explaining the issue, dropping off my car, and contacting me right away with a diagnostic and a realistic quote. I came to t&t after a frustrating, gas-lighting conversation with the service department of my car dealership. They had quoted me $8k for a repair that t&t said I didn't need. I'm so glad I went to t&t auto care for a second opinion. As a woman, I appreciate an auto shop whose staff doesn't talk down to me and is polite through-and-through. Shout out to Gavin for understanding my frustrations with the dealership and providing top tier customer service despite how busy his business is.

I normally do not write bad reviews but here, I feel a duty to warn you if you are thinking of…read morehaving them do any job that involves removing or installing tires on your vehicle. On November 22, this shop put my winter tires on my vehicle. This past Friday (December 12), I got a flat. When I went to change the tire, it took all of my body weight standing on the lug wrench and rocking up and down while holding the side of the car to loosen the first four wheel bolts, and I am not a small or weak guy by any stretch. Unfortunately, the head of the last lug nut was stripped and thus impossible to get off, as the lug wrench would not grip it sufficiently to apply the 1,000 ft/lbs of torque or whatever was needed to loosen it. I thus had to have the car towed to a shop to remove the wheel bolt and put the spare tire on. In decades of driving and getting multiple flat tires over the years, I've never not been able to change one. Last Friday marked the first time. My theory is that in the interest of speed, as well as post-COVID staffing shortages, many shops, including this one, have inexperienced and untrained employees using an air wrench to tighten the wheel bolts. Wheel bolts, however, are supposed to be torqued to a specific specification - usually 80-120 lbs/ft, depending on your car. Air wrenches, when not properly used, can apply massively more torque than this. Overtightening wheel bolts may not sound like a big deal. Tight is good, yes? Well, doing this causes multiple problems. For one thing, unless you are an athlete with a lot of strength, you won't be able to change your tire if you get a flat and you will be stranded. Hopefully you are not in a remote area, it's not very late at night, or it's not freezing cold when that happens - and when else would it happen? LOL! Excessive torque from an air wrench can strip the slightly rounded heads of wheel lug nuts and bolts. See attached pictures of my stripped wheel bolt. If that occurs, then the wheel bolt isn't coming off and you will need a tow to a shop, and hopefully you are near one when you get your flat tire! Overtightening can cause stress fractures in your rim, warp your brake rotors, and crack or damage your wheel studs if you have a lug nut/stud setup. If you have wheel locks, an overtightened wheel lock bolt can break your wheel key, and you will spend hundreds of dollars getting the lock off. Thank God that did not happen to me on Friday, as my wheel lock bolt was one of the ones I was able to wrestle off, but it easily could have. My recommendation is to avoid this place and torque your own wheel bolts. If you are not in a position to do that, then find a reputable shop with good reviews and ask them if they use a torque wrench or an air wrench when they install wheels. If they use an air wrench, or you get a vague and uncertain answer, go to a different shop that will torque your wheels down to their proper factory specifications. Your life may actually depend on it!

Last 6 years I've been going to my neighborhood Goodyear/Interstate for all my automotive…read moreneeds/repairs/maintenance. The staff is always friendly, extremely knowledgeable and helpful. Highly recommended service center.

Adolpho at Midwest Automotive Honest Fair Reasonable no BS…read moreGreat service exhaust, brakes, suspension, engine, electrical, emmisions. Boat engines too!

Did not perform any work to my vehicle. It sat for over eight hours after I wasted one of my PTO…read moredays to get this done. I was told the stock down pipe would "not come out" without many more hours of work. It's a two, maybe three hour job at most. There are multiple, multiple (very many) videos on the internet displaying just how easy it is to remove a stock down pipe and replace it with an aftermarket one-- on the same vehicle!! If I had jacks, a lift, or any of the necessary tools it would have been done properly by yours truly. Instead? I had my time and money wasted for a simple modification that was never done. I simply cannot recommend this place for any real work to be done to your vehicle. Need a bulb replaced? Oil change? Sure, go here, otherwise don't waste your time.

I will be honest this guys are 100% professional the customer service in my experience was…read moreabsolutely great , they did an amazing job It's the second time I'm here different car and definitely for collision repairs this place it's the right option

I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.

I just got my car back from Jr. I am completely happy and will continue to take my car back to…read morethis shop. There was squeeling coming from the tire when I turned and for the first time, I had no idea what was wrong with the car going into the shop! They took a look at it and told me what was wrong. When he was quoting the price he even said they might be able to do it cheaper depending on what they find when they take the tire apart, etc. I got the quote when they were closing on Tuesday and I had the car back by noon the next day as promised. No laundry lists of more expensive parts and oops you needed this done too. It was exactly as quoted and they even threw in a quart of oil and changed my blinker light and reset my check engine light for me. Yes, the neighborhood isn't the greatest. Think, they have cheap rent for the shop and that savings gets passed on to you! It's not that bad though. The street they are on is surrounded by nice families with lots of little kids running around, artist co-op buildings and the little mini farm with goats and chickens and stuff next door. Bring your car here and support local business! A+

You're in right place when you see the fringe hipsters and back yards with turkeys and chickens…read more Pull up (if your car is running), ring the bell and talk to Jr. aka FIdel who is a great guy. Many high end limos and towing companies are routinely at the shop. This is because they are really good and clean. A friendly business with great pricing. Just know that you will be in the hood when you drop of your car and make arrangements accordingly.