We worked with Christian Ronces at Continental Toyota and had a great experience. We browsed without any pressure and he became readily available when we had questions about the different models. Christian was very knowledgeable about the vehicles we were interested in. He kept us informed about the status of our new vehicle and helped us become familiar with the new features. Highly recommend working with Christian. read more

We were in the market for a crossover SUV and I reached out to Continental for quotes on the '25 RAV4. My initial request was a breakdown of the list price, taxes, doc fees, and total OTD amount for an XLE premium with weather package. Daniela Valdes reached out from the internet sales team and requested additional information to gather all the info she needed to present the OTD price and I was able to provide everything she asked for. We had four back and forth exchanges where she proceeded to send links to the RAV4 models, with a couple of them at the MSRP price. She would not provide the OTD price after multiple exchanges and when I mentioned she was not providing the info I was looking for and a request for someone else to assist, she got defensive and said there was no lack in communication on her end. I was re-assigned to Mostafa and he provided an OTD price below MSRP within an hour of our first email exchange, so I'm not sure why Daniela was not able to provide that same info. Hopefully she receives better training and mentorship to advance her career, as there was a clear issue in communication and did not respond well to feedback from a potential customer. Best, Charlie read more

Everyone here is Amazing, friendly and supportive with everything you need for your vehicle. read more

Continental Toyota - New Toyota 4Runner Limited - Car Dealers Near Me - Hodgkins, Illinois

I brought my 2010 Toyota 4Runner for routine maintenance for 185K mile vehicle. One month later, my vehicle was running very rough. The engine check light was flashing and the slip indicator light was lit up on my dashboard. The steering column was shaking as I drove it. I chose to bring it to another Toyota dealership nearby. I was informed that my transmission drain plug was not there and transmission fluid had leaked out and was all underneath the undercarriage. I feel that Continental Toyota service department did not correctly torque the transmission plug on correctly and as a result it vibrated off. Wow! Incompetent and sloppy work! Think twice before you bring your vehicle to Continental Toyota service department in Hodgkins, Illinois. read more

I found Continental Toyota service department to be extremely overpriced and disingenuous. I had a problem with the fuse for the ignition. My car died on the causeway and I was towed there. Their estimated courtesy check" came with 4 pages of necessary work the car needed. With an estimate of $11,000 . The service sales person encouraged (pushed) me to finance all the work through them even though I emphasized I was purchasing another newer used Toyota. When I explained my situation there was serious pressure to finance &11,000 for things like cabin air filter etc. . I said I was not going to do anything unnecessary right now. I just wanted to be able to start my car. I emphasized my car was 19 years old and had 250,000 miles. The service sales person was not a good listener which I expect when making big item decisions. She kept up the hard pressure assuring me that Continental Toyota has cars that come in with one million miles on the odometer. I met with the assistant manager to share my experience and that I would not be using that dealership for service. I may be an older woman with a nice address but I am Not ignorant...I am accustomed to working with a service business that has a reputation for excellent customer service. I now drive to Savannah to service my newer Toyota. . I trust the service technician who prints out what my car needs by priority so if I need to, i can plan to get work done in stages, while sticking with my budget. read more

I had an ok experience but not a good or great one. And I expect excellent service with Toyota. I have 2 issues with this dealership. First, price issues: the 8 year old 2018 vehicle was the same price as when it was new in 2018. Theft Guard was pre-installed on the vehicle & the dealership would not remove the cost of it, even though one of the forms they required I sign stated that Theft Guard wasn't required to purchase the vehicle. Documentary Service Fee was the maximum legal limit in Illinois, which perhaps should have been reduced due to the second issue I had with them... Second, paperwork & communication issues: this issue is the biggie... the saleswoman I worked with was wonderful & understanding that due to a major spine surgery, I could not travel 4 hours to pick up the car & 4 more to get home. I needed to do all the paperwork electronically & have family members come get it for me. Our understanding was that when they arrived, they would simply get the keys and drive away. In order to do that, I did everything possible electronically via email and wiring payment. However, the dealership does not have DocuSign and they would have to overnight the remaining paperwork for me to complete and have me overnight them back. Excellent!! we had a plan that thrilled me. The problem was, they never overnighted the paperwork. The dealership had my email address, my phone number and address, and they knew I preferred communication either by email or texting. So when my family arrived, they had to deal with paperwork. After all was done, I asked the dealership to respond to my frustration with them. They replied promptly and eloquently by email. "Finance needed clarification regarding the titling and additional documents. I confirmed that calls were placed on August 11 and August 12, but contact was not made, so the paperwork was not sent. I understand why you were frustrated with the communication surrounding this. Your expectation was that the paperwork would be completed before pickup, and that did not happen. We could have communicated more clearly about what was still needed, and I apologize for that." So basically the finance department called my phone - and I do not answer calls from unknown numbers. ALL other communication was by texting or email, by my request. The one time we spoke was when I called my saleswoman to clarify some things. So finance called a couple times and gave up, instead of noticing that the customer required a text or email. If they needed to talk to me, they could've texted or emailed me, and I would have called them back. But they never even bothered to check. This dealership might be great if you live locally and have a straightforward purchase in mind. But if you have special needs, you might want to go elsewhere. read more

Don't try to discuss anything with Jennifer Wirth. Trying to get a car and while understanding my budget is not the most feasible for the specific car I want, Jennifer is consistently responding and just saying I can't afford it even when I ask to hear the numbers. I'm disgusted and disappointed in this behavior knowing I would've been willing to go up in my budget for the car. However, I can't even think about doing business with this person much less the business that stands behind such a demeaning and rude sales representative. read more

Let me start by saying that buying a car in today's market is not fun by any stretch of the imagination. Throw in the fact that we wanted one of the best selling models when there's already a shortage of cars in stock, and you have a nightmare situation for buyers. I joined multiple wait lists and kept checking the allocation list until I found one that matched what I needed, a Grand Highlander Hybrid Limited with bench seating. I messaged the dealership and received an email from Andrea with a charming mini video of her saying hi asking to set up a call. We agreed on a time and she was very knowledgeable and told me that it's be worth it to come into the dealership. I made an appointment and was greeted by Alit. Alit did everything he could to help me get the car at the price I wanted. We weren't able to come to an agreement at the time, and I had to run to another appointment, so negotiations ended there. A few days later I did a search on Toyota.com and did an inquiry on a car, not realizing it was the same car. Andrea saw my inquiry and had Alit call me. We were able to come to an agreement over the phone, and we went in to sign and make a deposit the same day. I thought that would be the last I heard from Continental until the car was delivered, but Andrea went above and beyond with calling and texting me to keep me informed of the status of the car. Alit also checked in with updates as the car was built, processed, and delivered. Pick up went smoothly, Alit went through the entire process of setting our phones up with the car, explaining all of the car features, and even reached out to coworkers for info and called me days later with answers to questions we had about the functionality. Overall, Andrea and Alit were an amazing team that really helped get us into a car at a terrible time to be a car buyer. We drove away feeling good about the deal, confident in our choice, and thankful for the experience. read more

Continental Toyota - First pic with the new GH hybrid - Car Dealers Near Me - Hodgkins, Illinois

See all

The worst toyota dealership in the Chicagoland area!!!! Worst service and always trying to rip you off. Time to buy a Honda!!!

Great car buying experience from beginning to the end. Our salesman, Leo S and finance director, Chris C made the process easy and worry free. All of our questions were answered and concerns addressed. Continental Toyota has a wonderful team and we are very satisfied. read more

I recently ordered a Grand Highlander through this dealership. When I went to pick it up everything was fine. Leo the salesperson was very knowledgeable and walked me through everything on the car. The only thing I didn't like was that he tried to upsell me the fabric and paint protection plan for $500. I declined and then he said he talked to his manager and they were going to throw it in. That's fine, I didn't want it but it's free so okay. Then when I was completing the paperwork with Dominick he said that the fabric/paint protection is complementary on all their vehicles but on my paperwork they lowered the price of my car and added the paint/fabric protection. It still added up to my quoted price but I didn't want the protection so why change the price and make it show like I'm paying for it? He said you're still paying the same price so it's fine. Overall, everyone was very nice but the paperwork with the protection plan offered, declined and added anyway made me wonder what was really going on. read more

Went to Continental Toyota (Hodgkins, IL) and worked with Vito DiNella on a used vehicle purchase. Simply put, the best vehicle purchase experience I have had. Great price on a great vehicle! could not be happier. read more

The whole dealership is amazing! Everyone is extraordinarily friendly, knowledgeable and helpful. Starting at the easy check in where someone comes to your car, helps you out of the car, and escorts you to the waiting room which is huge and so clean! In the waiting room there is a huge TV, a microwave, different coffees and many comfy chairs. While waiting you get a real time video of what the tech is doing to your car. So easy to check out.. no waiting and the car is brought right to the waiting room door! Best car dealership I have been to! read more

It was like 3 and 1/2 hours from hitting the door to driving away in my new car. Darryl was a chill and knowledgeable sales guy. No pressure. Finance guy Chris was also a chill experience. The web team was quick and responsive. I was very pleased with the dealer experience. read more

I absolutely loved the people who work there--they made the car-buying experience fun and stress-free. I drove off feeling confident that I got a great deal. I'm already looking forward to my first oil change on my new vehicle. Huge thanks to Leo Salazar for taking such great care of me! Also, thanks to Joe (GM), CJ, and Chris for everything!!! read more

Leo Salazar wound up being my salesman (the car was ordered on-line, while still in production). Leo was very friendly, competent, and cooperative. Any questions I had were quickly addressed. Nobody tried to up-sell me on additional services or products. Leo was helpful when I had follow-up questions .. cold weather made it very difficult to explore features and Leo and other sales people pointed me in the right direction. This was my 5th purchase from Continental and easily the smoothest. read more

Sam was a great resource and helpful when picking out my new car! Would definitely go back to him in the future! Thanks so much, I am very happy with my car! read more

Continental Toyota - Car Dealers Near Me - Hodgkins, Illinois

Great job and super nice service. Will visit again for all my servicing needs! I was in an out within an hour.

Good experience with Joe Miglio, Jackie Kent and Abigail Martinez. Just not happy with the markup of extra items like door sill protectors and all weather liner package. Going to look on Amazon for these items. read more

Please pay your share as per contract to BBB as per contract I have paid already $ 100 and the rest must be paid by you as per contract .My attorney wrote about this legal obligation Rush please Do not delay Sri P Sridharan read more

My 3rd Toyota, 2nd Camry bought at Continental Toyota. Best car buying experience and on a rainy day no less! My salesman Vito was great. Knowledgeable, helpful and made the entire process easy. Love my new car read more

Michael P was exceptional helping my sister buy her first car. Family is a repeat customer, this is the only place I'll ever buy a car

When looking for a car dealership that prioritizes top-tier quality vehicles with excellent longevity, outstanding customer service, competitive pricing, and a reputation, always consider continental Toyota Hodgkins, absolutely highly recommended. read more

Continental Toyota - Car Dealers Near Me - Hodgkins, Illinois

See all

I was simply looking to compare The Rav4 to another new vehicle. And Alit met me graciously & tried to find one after not having one in stock he asked about my needs and wants. Explained that he just received a new 2023 Venza and took me on a test drive. I loved the vehicle & still do. Alit is a nice honest young man. I would definitely buy another car from him! Alit Memeti Good Job & Thank You read more

Continental Toyota - My New Venza - Car Dealers Near Me - Hodgkins, Illinois

I just purchased a "new to me" used Prius from Continental Toyota in Countryside, IL. We've purchased several Toyotas (mostly from Continental Toyota) since the early 80's. We've only had great experiences, especially in the maintenance and service department. Our most recent purchase was the first time that I've handled everything - starting by looking at cars when my car was in the service department getting new tires. While I was looking at used cars on the lot, Michael Zalewski (salesman) walked out to welcome me and ask if he could help. I was totally impressed by him for: #1 asking in older woman if she needed help (I've been ignored in the past unless I was with my husband) #2 not being pushy #3 listening and not doing all of the talking #4 being patient, and yet communicating with me after the visit #5 once again not being pushy after the visit I'm an artist and VERY hard on cars - think transporting not-yet-dry artwork, clay dust and damp clay (otherwise known as mud), on clothes and shoes. Also I tend to drive over the curb when backing out of our driveway (but perhaps no longer with the new back-up camera!), and always pulling forward too much and scraping the bumper. I'm in the city a lot and have to parallel park in tight places, resulting in multiple nicks on my bumpers. I'd told him that we were in the market for a used Prius (current one has over 140,000 miles) with lower mileage. But not necessarily in a hurry to buy one. My #1 motivating factor to get a new car was safety. I drive on the highway a lot and have had some close calls because I didn't see a car in my blind spot. I wanted a car with the blinking light in the mirror to warn me (we have this on our newer Sienna). My husband actually found the car I bought on-line, I sent Michael an email and met up with him the next day. Once again I was impressed because he'd listened to what I wanted and didn't want (no extended warrantee -- we buy Toyotas because they are so reliable!). I was provided with the history of the car and a great price. I couldn't be happier with the car, the experience with the salesman, and I know from our many past experiences how great the service department is! read more

My Sales rep Christian Ronces was Great. Gave us the upgrade we needed. Love my new truck. Thank you read more

Continental Toyota - Car Dealers Near Me - Hodgkins, Illinois

I have had a long relationship with Continental Toyota and they are a fabulous 5 star operation top to bottom. My Sales Consultant on my most recent purchase was Ahmad Alkaraki and he was extremely knowledgeable, friendly and helpful. Ahmad went above and beyond the call of duty in every way. The G.M. Joe Miglio, and the Finance Manager Domenic Nanni were top notch in supporting Ahmad. In the service dept, Andy Sanchez is as good as service advisors get, unflinching honest and does not try to sell you services that you don't need. I can recommend Continental Toyota in the sincerest way. 5 Stars all around! read more

Deceptive sales tactics! Tried to buy a Prius I found online. First question I asked Damien the salesman was if the price listed on the internet was the actual sales price to which he said yes. After I said I would purchase the car he added $1798 to the price, said it was for the Premiere Defense Package, I said I didn't want it. He said I didn't have to take the package but I would still have to pay the extra $1798 because it was actually a market adjustment added by the dealership because the Prius's are popular. Damien said the added market adjustment was on their website but when I asked him to show me it wasn't there. Liars! I ended up buying a Prius at Elgin Toyota where they were discounting their Prius's for $1000 or more. read more

This dealership is nothing but money grabbing scam artists. We bought a used Toyota Sequoia from a Toyota Dealership in Missouri because we couldn't find one available/we liked locally. We had it shipped to Continental Toyota to have it inspected (thinking we're doing due diligence) and have them help with Illinois registration. Without inspecting the car they first tried to sell us warranties, then they inspected it to find 8k worth of repairs/labor charges. We had an outside mechanic look at the car- none of the issues merited concern. Then, the dealership repeatedly tried to give us 2 cash offers for the car so they can flip it and sell it here. We will never go back to this dealership or get a car serviced here. Beware! read more

Continental Toyota - Car Dealers Near Me - Hodgkins, Illinois

Louie T. in the service department was a pleasure and I would definitely recommend Continental Toyota's service dept. Thanks Louie

well even though the service rep wasnt that helpful Sadi from finance got back and called me promptly. Sadi took time to talk to me. Thank you Sadi-used 2017 lexus is 300 buyer :) read more

This place was really awesome! I came in just checking out my options. I had my mind set on a couple cars that I tested out. Different brands of coarse, I saw the Grand Highlander online. Luckily for me there's one. My sales guy Ahmad is really excellent to work with. Very helpful and knowledgeable. I believe this was the easiest time that I bought a car. read more

Review of the Sales Department only. The service department gets four stars. The service department took care of my 2010 Toyota Prius for about three years and they did a fantastic job. It was time for me to trade in my Prius and do an upgrade for a new Prius. This time I wanted a lease. I had already done my homework online on the Toyota website and knew I would have to wait about two months to get the vehicle. I knew my payment would be somewhere around $450 a-month for the lease. This would be including my trade. I let the sales guy know that I sold cars for several years. I let him know. I didn't want to play games on the numbers. My husband and I went in with our checkbook ready to put a deposit on the new Toyota vehicle and the sales manager quoted us a lease payment of $760. Ridiculous. He countered 30 minutes later at $654. my husband and I walked out and never went back. It has now been a year later and we are happy with our 2023 Hyundai Sonata limited hybrid with the lease payment of $430 a month. We walked into Hyundai told them the type of vehicle we wanted, the options, and left the same day with the car. I don't get the 60mpg like I wanted, but 42mpg in a full size car isn't bad at all. Unfortunately Toyota has forever lost our business. read more

We purchased our dream vehicle - a Land Cruiser 1958 Alit, our sales person was fantastic We didn't just get a good deal, he made the experience efficient, easy, and informative Thanks to all of the people we met, and the entire team at Continental Continental came highly recommended by friends The website was great, we found exactly what we wanted Alit helped it all come together Thanks again Mike and Jo Ann read more

Ahmad Alkaraki treated me like family. He worked with me until I was happy with the choices made to purchase of a RAV4 XLE hybrid. Very please with the service received. Thanks, Ahmad! read more

Great experience Leo was a great listener and provided a great car at a fair price When the time comes for another car I will definitely be back Michael and Leo are a great team I appreciate their help! read more

Our sales man Maxwell Rehlek was great ! He helped my dad find the car of his dreams that would be an amazing family car . Highly recommend him and the company best service ever ! read more

My Experience at this dealer was amazing thanks to Adam Abdeljalil!! Most understanding and patient service in the business hope to see him achieve more success!!! Thank You Adam keep up the good work!! read more

I'm so glad they took me and my spouse 10 minutes before closing! I really had a good experience and my first time experience shopping for a car! Me and my spouse were able to get our dream car and go home with it the same day!! Our car salesman Mickey helped a lot and other staff (who I didn't get their names but were still here during closing time) were also very nice and helpful in anyway! I look forward to purchasing more vehicles in the near future as I LOVE Toyota brand! The best ever! read more

I do not trust the servicve department. They charged for work that they either didn't do or did incorrectly and I had to take it to a local shop to re-do what they claimed to do. They also took advantage of my spouse and sold them an unnecessary service. I made dozens of phone calls to rectify this and left several messages and received zero return calls. When I went in the person I needed to talk to was always on lunch or not in that day. I will avoid at all costs, and based on this experience I'm done with Toyotas. read more