One of the last few out there-- honest and fair mechanic! Nice folks too, don't try to sell you…read morewhat you don't need like vaupell or Murphys love to do. So happy I found them- did my cv axle r/r & paid exactly what they quoted on the phone before even seeing it. Have it in now for more work & know it's in good hands. 5/5

Alfredo is the best mechanic around. He is a honest guy that won't BS you around…read more You can leave your car there and it will be in good hands.

Awesome work and a great experience at a local Brookfield family-run business!…read more Came in for a simple oil and filter change and they went above and beyond to fit me in last minute, made sure I was using the correct stuff for my engine to last longest, and gave me a ton of advice to keep my jeep in top shape. Definitely will be going here again. With so many options for car repair on Ogden in the neighborhood, these guys really stand out.

Great people and service!!! I will recommend anyone to go here for anything. Rick is a hard worker…read moreand wife is too, you will be satisfied! Thank you both

Could not ask for a better car repair specialist. They truly a great value and they go the extra…read moremile to make sure your vehicle is ready to go.

Chuck's Auto Repair Specialists helped me out with a special project, and they were great from…read morestart to finish. Professional, attentive, easy to work with, and they really took the time to make sure everything was done right. I couldn't recommend them enough!

Raj is as honest as the day is long! And he took the time to give me Automotive 101 Class without…read morecondescension and with lots of patience. While I was thete waiting for work to be done (sent by Murphy's of LaGrange Park) I saw several return customers pop in with different issues and they were effusive in praising the quality and efficiency of this shop! Raj was fair and friendly! I will return! As a Danta, Raj is definitely on my Nice List!

Stopped in with an exhaust pipe problem. They showed me the issue and repaired it for me in about…read morean hour. Nice people, reasonable price, great service.

I have been going to Brian for over 25 years...He is Fair and trust worthy. I rely on his advice…read moreand he has always provided the best advice regarding car service. I have two old cars and a newer car and he has been great for all three.

Great service. The owner is honest and knowledgeable, look forward to going back. Got my car in…read moretip top shape for a cross country drive.

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

Some of my friends had vehicles worked on here and referred me so I called for some help with my…read morevehicle and even though they couldn't work on it the guy took 5 minutes of his time to tell me about other ways to find people that could help me out. Highly recommend very friendly and very helpful

My family and I have been using Vaupell Auto Repair for years. I highly recommend them! They are…read morevery thorough, they communicate well, and they perform great work. We've very lucky to such a family friendly service in the community. I will continue going back to Vaupell for all of my car needs!

I'm out -- despite smiles & friendly banter, too many experiences of Vaupell staff ignoring the…read morespecific ask when getting multiple cars serviced & being force fed the highest cost service as "necessary" rather than what you asked for an opinion on. No communication from drop off to however many mechanics service car, and then to pickup person. Left intentionally confused & with the highest price tag possible & no answers to your service request. Wanted to give them fair shot, they failed many times. All it takes is listening to the customer & communicating between internal team, but they don't bother. Moving onward (and upward) to another mechanic, aka my garage

i was not sure if I needed brakes or not but I completely trust Hollywood Motors. They did a check…read moreand honestly told me I had some time left on them but I decided to do them while they had it. My car was ready earlier than promised and nicely washed when I picked it up. Staff are very patient, polite and professional. Great, trustworthy place to take your vehilcle.

I never give 5-star reviews, but Hollywood Motors more than earned it. Professional and caring,…read morethey are customer satisfaction driven and my expectations as a first-time customer were exceeded. Thanks to PR and Ragu for having to think outside the box, when I needed a specific request taken care of. The pricing is fair and the location charming and clean. An auto service shop satisfied customer. I will return.

I have trusted this service department with my vehicle for years, which is exactly why this…read moreexperience is so disappointing. I recently brought my car in for routine maintenance (an oil change). Immediately after picking it up, I noticed a message on my dashboard: "No navigation module connected." This system worked perfectly before my visit and is something I use daily. I mentioned it right away, and a staff member showed me the navigation module located in the glove compartment (something I had never needed to access before). He briefly handled it and then told me it "wasn't working." That didn't sit right with me. When I got home, my husband took a closer look and discovered that the SD card inside the navigation module was missing. We ended up purchasing a replacement ourselves, but even after installing it, the system still does not work. At this point, the only reasonable conclusion is that something happened to the navigation module during service. Whether it was removed, swapped, or mishandled, the fact that a key component was missing and not disclosed is extremely concerning. What's most upsetting is the lack of accountability. Instead of acknowledging the issue, it was brushed off. I brought my car in for a simple oil change and left with a non-functioning navigation system. Be cautious bringing your vehicle here--especially if you value transparency and trust

Great place to go to get reliable, qualified and reasonably priced auto care. Work is explained…read moreprofessionally, no high pressure panic inducing type sales talk. I find this shop honest in its' approach and one can presume based on how busy they are this place is a go-to shop. They care for my BMW with in excess of 92,000 miles on it and they are as good, if not better, than any BMW dealer shop. You can't make a mistake here, try them.

Christan, Mike, and the rest of the Murphy 'family' (and it DOES feel like family!) were super in…read moregetting our oldest Subaru tuned up and ready to ride well while we were on vacation! I especially admired their integrity about our catalytic converter needs: sent me to Raj at Brookfield Mufflers as Murphy's doesn't do welding. These are good people! I'll be back!

Not professional, not knowledgable, no accountability…read more I called on Tuesday to see if I can leave my car with them Thursday to get a check engine light resolved and brakes checked. I mentioned it was important I get the car back by Monday morning for work and they said it would be done by Friday. 8am Monday comes around, no phone call last week, the weekend, I call they said they didn't know i needed it Monday morning, they are just starting it. They said no one told them that.. I then have to take off work. I get a phone call at 10:40am about the results, I need a new EVAP canister PURGE per code, which I received too on my device. Then over $900 for only my front brakes. I just say yes at this point because I have work at 5:30am the next morning and need my truck. I got to pickup my truck at 2pm, the guy at the front desk asks me about my display how it's not working. I thought that was odd, I go to my truck and now my radio screen/display will not light up or display. I asked what happened the other guy Mike starts yelling at me when I asked how can I leave it with you guys, you clear codes, and now my display won't work. He did try and do a few things but acted like he didn't know about it, but the other guy did? Very suspicious. Didn't want any ownership, yelled at me for it not being his fault. I now have no AC because I can't access my display on the hottest week of the year so far and they offered no resolution or offered to take it back in to try and fix the issue.. I had work done by them last year when I moved out here, I trusted them. I thought I had a local, reliable mechanic like I did where I'm from, but I see now that they're unfortunately just like all the rest. I'd pay their prices for a good experience and trustworthiness, but that is gone. I would recommend shopping around mechanics so the same experience doesn't happen to you.