I try to separate service vs management. But they go hand in hand to the overall experience…read more If you like waiting an hour minimum, sometimes 2 for a simple cleaning. If you like hearing excuses that they didn't know your appointment was confirmed because the office relies on a text message system that they know doesn't work on their end. They no longer perform courtesy reminder appointment calls, nor send out emails, so you show up only to be told they don't have you on the schedule, but they'll try to work with you if you're willing to wait. That even when you show them the text message reminders and confirmations, their office manager gives you a, "oh we know, but it's neither here nor there". Way to show your lack of accountability there. If you are ok with having to wait extra time, even though you showed up to your appointment early, and someone else showed up late, they still leave them in the original order. If you're ok with understaffing and constant over booking. I've tried different hours, requesting the first appointment of the day, the last appointment, an appointment right after lunch, to ensure there's less time spent waiting. Still the same outcome. If you are ok with getting rescheduled when you get to the dental office, because the dentist is on vacation, and you never received a courtesy phone call letting you know of this. THIS is the place for you. I started going here around 4 years ago. Brought my daughter as well to try to make it convenient to have our appointments be set back to back. Instead of having to take time off work for 2 separate appointments on different days. During quarantine time, one of many ironies of these times. With her being underage, she can't technically be receiving dental work without me being present, 2-3ft away from where she sits, face mask required for everyone. But us switching seats, for me to receive dental work, from the same dentist, same hygienists, while she sat in a chair 2-3ft away, with a mask on, was not ok, and the appointment would not be made. Dentists, please realize that the few minutes you see your patients, are very small compared to the time we spend waiting due to your office being overbooked and badly managed. Even your hygienists and dental assistants show discomfort each time they're being pulled in different direction and can't focus on their task at hand. After these 4+ years of the same type of experiences, I won't be back.

Went in for root canal. They lost my first impression. Had to go back to do another image .They put…read morea temporary crown on , it came off .Never one time heard an apology. The dentist was not friendly and always seemed in a hurry .Would not recommend

Great place to go for family dental needs. Dr. Garza and her staffs here are very friendly and…read morehelpful. Love coming here for my checkup and cleanup. Would definitely recommend friends and families.

Love this dentist office! They are very kind and have no judgement. Everyone is incredibly patient…read moreand kind!

The staff is super friendly. It is easy to book an appointment…read more During the procedure, Dr. Hernandez & his hygienist explained every step during the entire process which makes me trust them & know that I am in good hands They are vey professional, the clinic is clean. I highly recommend this place and definitely will be coming back for the future cleanups. My family now all sign up with Heritage Dental.

I have been going to Heritage Dental for as long as I can remember, way back before they moved from…read morethe Champions area on FM 1960, and I absolutely love all of the folks there! Jewel the receptionist and I believe office manager, is your first contact and she has been there for years! She is so pleasant and helpful, I can't say enough about her. And I have my favorite hygienist Lauren, although I have seen several others and they are all very good. Dr. Hernandez is so gentle and patient, that I never even worry about going, he makes you feel very comfortable. He would be a perfect pediatric dentist, but I'm glad he takes adults! I have had all kinds of things done in all the years I've been going there, from simple cleanings, to deep cleanings, to crowns, and more. Even the more complex procedures are done with the most utmost care and compassion, and I have never had a bad experience. A good dentist is imperative to have, and I wholeheartedly recommend Dr. Hernandez and the entire staff at Heritage Dental!

I've gone here for years. Always liked coming here. Front desk and docs are always nice and…read moreprofessional. My last appointment, I called them 10minutes before my appointment saying I'm running late and will be there 28minutes late. I have an unpredictable schedule and they know it. They had alotted 2.5hrs for my appointment. So despite my calling ahead, they said they had to reschedule. I cancelled my appointment and never went back. If you're alotting 2.5hrs and not let me come in late, so what do you do for that 2hrs that was my appointment. Do nothing??? Disappointed and never went back.

Great costumer service! Super clean. They have a spot for kids to play! Good music while you're…read morewaiting. Overall good experience definitely coming here again!

Absolutely LOVE these folks!!!…read more Been coming here for almost 20 years now. My kids have been going since they were super young. Always super friendly, very efficient but accommodating with scheduling, and they just get better and better. The cleaning and X ray I had went flawless and my mouth always feels great afterwards. Always super clean! Dr. Wainwright has always been very present and genuine. He really cares and it shows which has kept us coming back! Definitely recommend them to all! Go get your teeth cleaned!!!

I haven't seen a dentist in 16 years or so, because I'm terrified of them. I was referred to Dr…read more Wainwright's office by a good friend that's been going there for years and must say, I'm glad I went. These folks made you feel like you were the only one in the room, paid attention to my concerns and gave me the answers on what I need to do next regarding my issues. It's a very laid back office and plays great old school music to boot! I shall return and will be referring them out to my friends as well.

I came to the clinic in severe dental pain, with a history of chronic illness (including an ICD and…read moreLong QT Syndrome), long-term medical trauma, DV situations, and financial hardships that have made accessing dental care more difficult throughout my life. I was 100% honest and embarrassed by these circumstances and was promised I would be met with zero judgment in the care I received. At first, everyone was reassuring and approaching me with care, because they could tell that I was nervous. They recognized my anxiety very quickly. I fully understood prior to my arrival that I need cardiology clearance to continue with a sedation or extraction. Thats why I only scheduled a visit for the New Patient Special-- it only includes your X-rays, an exam, and a cleaning. I didn't expect anything more or less. I tried explaining this to Dr. Farnam Farzam while he continued talking over me. He assumed I didn't want to hear anything he had to say to me when I grew sad after my exam results, and started asking me questions about why I can't get cardiac care or get there efficiently. He found himself unsatisfied with all of my answers and "couldn't believe" anything I was saying. He went so far as to ask, "So you just don't care about your health, or what?" and seemed to disregard my experience because he has "never heard of all that." When he asked if I had a driver's license to take myself to a cardiologist for dental clearance, I answered honestly: "No." Before I could explain that I only have a state ID, he interrupted and said, "So you're not a person or even a human being in the state of Texas? So, you don't EXIST here? So how did you get HERE today?" I nervously made it known, "I feel a little judged," and that's when Dr. Farnam Farzam became VERY irritated. I started to tear up from this spontaneous mood swing, which triggered him to inform me that I'm "not about to guilt trip him for being cautious." He then shoved his chair away, said "We're done here" and completely walked away from me. He threw his hand up and demanded that his wife, Dr. Melanie Farzam, made sure to issue me a full refund so I could "afford a taxi." Sitting there in tears, I ask her what just happened. I simply said "I feel a little judged" and that was the immediate response. I wasn't even rude. She tried explaining to me, without speaking to him, that he just meant my financial situation was being taken into consideration and that he wants me to use the money to get to another clinic with doctors to complete my care-- that if her daughter was extended that same grace, she would take it-- and that her husband "isn't angry" and "isn't a bad guy." Moments later, he returns and doesn't exchange any words with me. No cleaning ever was done. Dr. Melanie Farzam -- who remained professional -- closed the visit and explained my prescription to me. She even offered to call it in herself for my own comfort and walked me to the door. While I appreciate the immediate refund and Dr. Melanie Farzam's help, this experience was so incredibly dehumanizing and disheartening. I would not recommend Dr. Farnam H. Farzam to anyone, especially those with trauma history or financial hardship, who may need care and are seeking basic human decency. *I was also prescribed pain medication that I can't take due to my Long QT Syndrome. My condition was written clearly more than once and stated verbally multiple times. This is truly shocking after the insensitive spiel I was given about him "not wanting me to die in his chair" and how I'm a liability if he were to perform services I didn't ever ask him for.

We love Orion Dental Specialties! We have been coming to Dr. F and Dr. M for years. The atmosphere…read moreis comfortable the staff is professional. My children love them and i feel like a new man every time i come in for a cleaning. I highly recommend Orion Dental Specialties!

We love this clinic!!!!! The best care, attention and quality. Everyone is fantastic. We were at…read moreanother clinic for 20 years and they took over with amazing care. Local and small business.

I needed a tooth removed... i have extreme anxiety to begin with. Dr. Mcewen and his very…read moreprofessional assistant were very understanding and compassionate. They made sure I was informed and comfortable the ENTIRE treatment. My tooth was a bit of a beast i feel... but I can say... it was pain free... Dr McEwen.. kinda hums happy go lucky Tunes, which made me feel safe... "i Asked not to be informed at that point about the particular action happening, im a baby!! lol we all giggled... "MAYBE" The staff and Dr McEwen... are very experienced and light hearted! definitely 5 stars plus!! BTW... my appointment was at 4pm... it's 9:45... DR. McEwen.... Calls me personally to check on me!!!! Doesn't get any better than Dr McEwen!!! He's a a compassionate Dr, his assistant is very on point with the patients concerns, relays that to Dr. McEwen. I left happy and well taken care of! Thank you to the entire staff and I know.... Im difficult!!! Lol

Dr. Green helped me tremendously after an ongoing (2.5 yrs) occlusion problem I had from another…read moredentist. I cannot give him enough praise for helping me fix the problem and giving me some much needed relief. All the staff are so nice, great bedside manner and have always made we feel so comfortable. Extremely knowledgeable and excellent at his job. Highly recommend!!!

Awesome dentist and staff. From the dental assistant to the manager to the dentist Dr Green…read more Everyone is professional with excellent hand skills, gentle, and kind. From braces to crowns and fillings this dental office has been taking care of my family for years! Also I drive in from Houston and well worth the drive to the 249 area.

My wife had a root canal performed by the junior dentist. Despite the lofty credentials, he seemed…read moreto neglect that a tooth has 4 canals that need to be cleaned as part of a root canal. This "dentist" neglected more than one canal which led to years of unexplained discomfort. Once we realized the issue, we brought it up to Dr Landry and he has chosen to do NOTHING to remedy the egregious mistake. Dr. Landry has created a practice that is more focused on the aesthetics, not the health. The pretty building is all a facade - your money is his priority and he doesn't stand behind his work. BEWARE OF THIS DENTAL PRACTICE

Being transparent and forthright is extremely important to me. When one owns a business they do…read moretheir best to hire competent people. I don't blame Dentist for missteps, however the experience leaves one to not have confidence in going forward with further treatment. I will say my experience of getting charged incorrectly is no excuse for a business that has been in business for a while. If I had not pointed that out, it would have never being corrected. It's great that there is a process in place when one comes in for service, unfortunately, I was not! Was it because I had been a patient for a while?

The entire staff is wonderful. I had a great experience. I was definitely entertained the entire…read more time. My procedures were fast & painless. I laughed so much through my entire visit. I would definitely recommend anyone (adults or kids) for cleaning or procedures. Thanks everyone!

Poor Customer Service & Scheduling Issues…read more Trinity Dental has serious issues with customer service and communication. My most recent appointment was scheduled for 11:00 AM. I arrived at 10:50 AM, only to be told at 11:45 AM that I would need to reschedule because they were short-staffed. No phone call, no text, no advance notice--just nearly an hour of waiting to be told they couldn't see me. I highly recommend going somewhere else if you value your time. This was actually my second visit, and unfortunately my second bad experience. I decided to give them another chance after the first visit had similar problems. During that first appointment, I was taken back for a cleaning and exam, then left sitting in the dental chair for over an hour with no communication or updates. I was later told there was an emergency. Two visits with the same issues shows this isn't a one-time situation, but a pattern. Poor communication, poor scheduling, and lack of respect for patients' time.