Was given a dented firepit by this store that was assembled by them. Manager only offered $20 off…read morethis dented product which I would have taken for 50% off. $84 in store $71 online. I was then told I could have the unassembled version at the store price because they do not honor online prices. I had to go home after spending 45 minutes at the store just to order the firpit to get the online price with free assembly. At some point Lowes needs to understand that customer satisfaction is important.

This Lowe's store in Salem, VA has FANTASTIC personnel! We bought flooring in August 2025 and…read morewe're very fortunate to be served by Kadence. She is always professional, courteous, knowledgeable, and helpful! We were so impressed we worked only with her on our project. She explained the different options available, pros & cons of each, arranged for specific measurements of our work to be done, and priced various choices of our selection. Kadence worked closely with Lowe's installation team to ensure all materials were acquired to complete the job and scheduled at our convenience. She is highly dedicated to providing outstanding customer support. Highly recommend working with Kadence on all of your flooring projects for terrific results!

The very first time I visited this store was when I needed to make copies of some keys. I remember…read morehow well I was treated. Since it was my very first time shopping there I was invited to become a member, downloaded their app, and did so and the keys ended costing me almost nothing for using a coupon one of their helpful employee gave me. But what I remember the most is how well I was treated. Since then I enjoy visiting their stores for most of my hardware needs. After being awarded the NC Triad Yelp Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And this ACE Hardware Store on 2303 Williamson Rd NE, in Roanoke, Virginia, is a perfect example. ACE ultimate goal is "to be the most helpful hardware store for customers, offering quality products and convenient shopping experiences with expert advice." Through personal experience I have found out that their employees go the extra mile for its customers. And they have such a variety of products, that throughout the Seasons I like visiting the store because you never know what you'll find there. Anything from pumpkins to local honey during this time of the year. As a matter of fact, the other day I had to make a gift of local honey, and here is precisely where I found it. As soon as I walked in a friendly young lady greeted me, welcomed me to their store, and made herself available to help me find anything I needed or was looking for. I could see why their slogan "ACE is the place with the helpful hardware folks," was very true indeed. As I walked through the store I was amazed at all the different products they had in such a limited amount of space compared to places like Home Depot and Lowe's. And their prices if you add the excellent service you get are not bad at all. The service they provide is extraordinary. I read in one of their ads that if you purchase one of their large barbeque grills they will go out to your house and put it together. I invite you to view my photographs accompanying this review to get a better sense of the place and give them a visit. It is by supporting local stores like these that we can show our appreciation for their service and the great contribution they make to our community.

The best service and selection. The only issue is there are two parts to the store and half is…read moreupstairs. Rough for a disabled person. Go to the back for that entrance and not the front worn the iron pan out front. They are super friendly and can explain anything to anyone. Fair prices and personalized service. These people know what they're talking about and not just bodies in a store.

Heavener has expanded their inventory in the last half year and added a large section for gardening…read moreand patio. They always have had friendly, knowledgeable and helpful staff. I have saved time and money on so many house repairs going to Heavener rather than Christiansburg and buying one washer rather than a pack of 10.

I go to the one in Blacksburg, VA all the time. The 1st thing that I would like to point out is the…read moreexcellent customer service. I went there today and they were already trying to help me before I could even make it through the door. But seriously, they are always super helpful, knowledgeable, and friendly. 2nd, it is so much more convenient when you need to pick up just a couple of things as opposed to driving to the neighboring town to hit up one of the big hardware stores. Besides, I like to support the local economy in Blacksburg as much as possible.

wonderful people at the Harbor Freight. Managers are always helping customers and greeting everyone…read morewith a smile and friendly welcome. I only visit the Salem store because it is clean and definitely a satisfying atmosphere. It has pretty much everything I need vs the other stores in our area not so clean and organized or friendly. Special thanks to Pam and her staff for a job well done

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Friendly staff, good selection. Went in for a shower head replacement, options limited but had what…read moreI needed. Also went for a kerosene heater before snowpacolypse hit. They had quite a few options for every budget. Happy with selection and pricing.

I have since shopped here and this time I was helped in a timely manner and was given the part I…read moreneeded at a good price. The store was well stocked and I will shop here again.

Very nice Make sure buying what need.Cheap prices compare other place They delivered when say…read morecoming too your house

From the owner: We Bring You the Best Products…read more We supply engineered wood products and specialize in fire retardant plywood and lumber. Our experienced sales staff is ready for all of your construction needs.Our material source agents are ready for your hard to find products. Milling services include cut-to-size programs for crate and pallet companies. Turn to our experts for quality products to your specification.

Like many Ace hardware stores, this place is larger than you expect and chock full of needful…read morethings. It was fairly quiet, but I was able to find the propane I needed. As far as price, they're all about the same. The staff I encountered were friendly enough. I'd come back if I needed to.

This Northwest Ace Hardware is the best!…read more Located in Clifton Forge, this place exudes the epitome of a small-town business vibe that has friendly, welcoming, and a more-than-helpful staff! The store itself is also large, which is jam-packed with offerings in hardware, lawn and garden, paint, plumbing/cleaning supplies, electrical items, hand and power tools, housewares, nursery, sporting goods, and even a Hallmark and a gift shop! It seems like it's a favorite spot of the locals, as the place was busy and the patrons seem to be taking advantage of their great deals and competitive prices. We came here to pick up some ornaments; feel free to call them ahead and put items on hold - they'll be happy to do so for you! The parking and the entrance is in the back! +Hallmark located inside! +friendly and helpful staff! +parking and entrance in the back