Great selection of larger dimensioned lumber and plenty in stock. BBQ section is awesome.read more

The employees are diligent and helpful. The last 6 times I have been there they have always been…read moreconsistent, courteous, and friendly!!!

They have a lot of really good tools. They also have some not great tools as well. This location…read moreplays heavy metal music, which I don't like so I usually go to south county.

Christine, you are my hero! The screws worked! I had to use different sizes to get the rails in…read moreplace. The screws to the left came with the furniture. But they wouldn't go 8n flush, preventing the top drawer from going in place.

I needed a piece of single strength glass cut for a picture frame. I talked to a very polite person…read moreon the phone and was able to give him the dimensions of what I needed. In about an hour, it was waiting for me at the checkout desk and I didn't even have to pay until I picked it up. Everyone in the store was polite also.

Since March 2020 I have used this stores drive up service multiple times. Two of the times have…read morebeen to exchange my propane tank for my grill. Both times I placed the used tank in my trunk with my credit card and the employees got me a new propane tank and ran my credit card without having to go inside. I have also picked up mulch, grass seed, and topsoil in this manner at this store. I just call ahead and make sure it is a good time for them. Rick's Ace Hardware employees are definitely going the extra mile and will continue to get my business.

I visited this ace a week ago to have a car key cut. My key has a chip but I only wanted them to…read morecut it because I have a way to program the key. Unfortunately the key wouldn't fit in their machine due to the fob. The staff told me to separate the key from the fob and they could do it. Today I returned with the key separated. The first two people I spoke to were helpful but seemed to lack the knowledge to do the task. The third lady arrived and started throwing up reasons they couldn't do it. Claiming company policy and other bogus reasons. I love when the "place with the helpful hardware folks" are anything but helpful.

This little hardware store has everything! It's about 2…read moreblocks from my mother in law's house, and I'm in there almost every time I'm in town for something. Helpful friendly staff too

This is a great place to buy, well just about anything. It's like a hardware store, clothing…read morestore, feed store, automotive store home and garden store combined. What more could you ask for? It's located right off hwy 21 in Desoto, so it's easy to find. When I arrived I was looking for a dusk to dawn light, that honestly I wasn't sure if they would have. As I was walking around looking a bit puzzled, I was approached and guided to the proper area to find what I needed. It seems that whatever I need, even as odd as it can be they seem to have it and this location always has a very friendly staff.

I go to this Orscheln's location about once per week since we have horses, chickens, etc., around…read moreour small farm. Like any place you frequent that often, I've experienced ups and downs. As for service - it's hit or miss. I find the folks there to assist with loading, etc., to be very helpful and willing. I find the management to also be willing to help resolve issues, find stock, order things, etc. However, I've generally found the cashier folks to be somewhat less than helpful and often don't seem very well trained. I've had one tell me I couldn't order something off an upcoming truck when I know for a fact I can because I have. As for price - I think this place is pretty competitive. Their base 11 and 12% feed is priced great and is cleaner than most at that price. Their name brand feed and bagged alfalfa is also reasonable. I also found their heated water buckets to be FAR cheaper (for the same model) than on Amazon. Their bulk bird seed is also reasonable and great quality. Lots of selection - We've bought horse feed, chicken feed, dog and cat food, combo panels, Priefert gates, nuts, bolts, dog kennel panels, electric fencing parts, horse halters, lead ropes, tools, work gloves and much more here. They have just about everything you need around the farm. If you're in the area, I'd say stop by and have a look around! Oh, and they also sell clothing and hunting supplies.

I accidentally dropped my old school glass windowpane and the glass itself shattered, had two…read moreplastic corner attachment thingys broken, and the metal frame itself had one of the 4 sides break off. I had seen a facebook comment saying the did glass repair but due to the age and style of my window I had little hope... but Southside Hardware fixed it, good as new, for a fraction of the cost of some of the other window companies I had called. They always help me find what I need quickly and professionally, and never are pushy trying to upsell me on stuff. Would recommend 100/10

This is my local hardware store in my neighborhood. A family owned business that takes pride in…read morewhat they are able to do for our community. Steve and his family are here to support you with your problems big and small. Southside Hardware offers many items for this older area with older home needs. It offers services from sharpening garden tools and lawn mower blades, screen and storm door glass replacement. Steve has repaired a lamp for me. He can do a lot of small tasks that you may not have the tools for,but if you need a tool to do it yourself or can sell it to you or order it for you.

Cute hardware store. Enjoyed the selection of items…read more I stopped in to visit the Garden shop. Many plant varieties are available.

I drove to this location because their website said an item was in stock. The manager confirmed…read morethat there should be two, but was unable to locate them in the chaotic clearance mess. Then, he refused to mark down the one that was available to match the price.

Good prices, wide selection of hardware needs, and good customer service. My husband Placed an…read moreorder online for a lawnmower. I went to pickup our order, and the process was quick and easy. The workers put the box in my car for me. I had a few questions about my order and the older gentleman putting the box in my car answered every question i had. I will definitely be back!

Tom is truly amazing - what an a great asset he is to Westlake Ace Hardware in Brentwood. I…read morehaven't found anyone in a long time as knowledgeable or as helpful as he is. If you need someone who is dedicated to true customer service look no further - Tom is your guy!