My wife and I go here each year for a mental "reset". The grounds are immaculate (arboretum…read morequality) and the rooms are modern and clean. The owners and staff are exceedingly friendly and accomodating. There are bikes, kayaks and a paddleboard available. A nice pool is available as well as areas around the grounds to sit and read or simply enjoy the view (some with gas firepits). Breakfast is included, which probably makes the restaurants downtown unhappy. We used to run into town for breakfast but LSR's are as good or better than anything in town. I almost hate to recommend them because I don't want them full when I want to go (I'll keep those dates a secret). I can see great sunsets in Iowa, but they look more beautiful over Lake Michigan. Saugatuck and Douglas have great shopping and restaurants and are only minutes away. I noticed a few comments (from many years ago) complaining about the beach and the "no kids" policy. Most of the time there is an expansive beach, but lake levels (which change yearly and even daily) can affect the size of the beach. There's a huge deck right on the lake if the beach is small. And the no kids under 13 policy is right on the reservations page, but if you can't read I can see how you might miss it.

Great resort! The rooms are very clean and updated. You get breakfast either your room. The…read morebreakfast is a sit down and order off the menu. The items on the menu were all very delicious. The pool has a nice size pool with numerous lawn chairs and loungers. The pool is he's and clean. The resort does a great job of upkeep the ground.

This was our second stay at Hidden Garden Cottages & Suites. We absolutely love the accommodations…read moreand setting for this boutique venue. Christopher and Gary, owners, are very welcoming and accomodating. They go out of their way to ensure their guests are completely satisfied. Both rooms we have had during our stays were very nicely appointed, very clean, comfortable and peaceful. The location is ideal, downtown Saugatuck where once you park, you really never have to use your vehicle again as everything is walkable. Highly recommend this venue if you're looking for a place to stay while in the area.

What an amazing place! Perfect spot to walk everywhere in Saugatuck. The room was excellent and the…read moresurprise morning breakfast muffins were delicious! Jonathan and Gary treat you like family! I would highly recommend.

My husband and I have stayed here twice and are already planning when we can return. We love the…read morelocation, the atmosphere, the service, the breakfasts - all of it.

Celebrating our 17 year anniversary, my wife and I stayed here in the lakeview room. I also elected…read moreto have the romance package which scored me some serious brownie points. The room was spacious and had everything we needed for an evening away from the kids. Jacuzzi? Check! Fireplace? Check! The staff was pleasant and accommodating. We really appreciated having board games and cards available to borrow. The breakfast was pretty awesome and arrived right on time. The staff was always kind enough to give us privacy, leaving breakfast and other deliveries outside of the door. Our only regret was that the lakeview room is directly adjacent to the lobby. Had we known this, we may have choosen a different room. Overall it didn't negatively impact our experience

The food is amazing and fresh! The server was knowledgeable and friendly! The clam chowder and…read morebread was amazing. Love the pasta too. Every meal is delicious!

We only dined here for dinner and didn't stay at the hotel…read more It was casual, relaxed atmosphere with live musician playing outside. Food was good and the service friendly. The 8$ for all wine glasses on Thursday is a great deal!

Had an AMAZING stay at the Bella Vita (suite 7) this week. This place was a total surprise to my…read morewife and I who were looking for somewhere different to stay in Saugatuck. I was a little apprehensive at first after hearing that it is both a salon and hotel, and reading some of the negative reviews about the condition of the rooms. I can only speak to our stay and our room which were both very nice. The room is contemporary, huge, and with well appointed furniture and fixtures. The place looks to have been updated sometime in the recent past, and was impeccably cleaned. I cannot think of a more central location to stay either. Walk out the suite's door and you are a minute away from shopping and dining options. The only downside, and it may be a big deal for late risers, is that suite 7 has a skylight located directly over the bed and does not have a means for closing it. I threw a T-shirt over my eyes and was fine, and my wife was up before it could even bother her. If this is a big issue than you may want to shop their other suites, which also look nice from the online pictures. We will stay at this hotel again in our next visit to Saugatuck.

I came in tonight for a haircut and was so impressed. Lindsay was genuine, kind and talented. COVID…read moreprecautions were followed. My hair looks healthy again and my brows look great. I rarely see the same hair stylist twice, and I would 100% come back here. Thank you for the great haircut and customer service. I'm so happy.

Unbelievable! Absolutely love this place! So relaxing and convenient to downtown Saugatuck! I…read moreaccidentally left my watch and they mailed it to me! This was my third stay with my Old Pike Cottages, with two children, and we will be back!

If you are looking for a very quaint cottage, upgraded with a great location and amenities this is…read moreyour place. My wife and I live in the Chicago burbs and she selected this location weekend as a surprise. This stay completely exceeded our expectations. This is a very popular location for families, special family event etc. Heated floors, ultra modern shower, awesome heat lamp, super comfortable bed. Very clean. Anyway we shall return. There are many wonderful shops and restaurants you can walk to. The beach and state park also made our weekend

The older man working here is extremely rude. We were quietly hanging at the pool, when the old man…read morecame up yelling at us saying we were not allowed to be in the pool area even though we had several rooms rented and were clearly paying to stay here. He yelled at us told us we need to leave and never come back. We were clearly confused just quietly lounging by the pool when he came up and publicly screamed at us. It was awful service and he said he would refuse our service in the future. Absolutely ridiculous. Rachel clearly said we could be there, and he made our grandma Sue who rented the rooms so upset she left the pool. Extremely ridiculous and horrible customer service. Will never come back and will be sure to let all my friends and family know to never book here. There is no rule saying we cannot be at the pool. Especially if we are PAYING FOR ROOMS!!!! Horrible man. They also tried to say it's publicly listed no guests allowed at the pool which it's clearly not. I have included every sign posted at the pool. Incredibly unprofessional and rude. We actually have multiple rooms booked despite the owner trying to lie in their responses on here :) The backtracking is insane and unprofessional. Just own up to the fact that you guys were extremely rude and if you don't want guests in the pool area, it should be publicly noted. WHICH ITS NOT!!!! Pics included of every sign at pool!! :)

Room was super clean. Shower was large and had great water pressure. Pool was clean and heated. Hot…read moretub was super hot. Bed was comfy and air conditioner worked well. Danish, bagels, juice and coffee available at breakfast. Multiple fire pits outside. EV chargers available also. Rooms are a bit small but it is a motel.

Very charming, warm, and cozy Inn. Hosts Eric and Tracy were very attentive and thorough in the…read moretour if the Inn. Our room, the Cedar, was very spacious with attention to detail everywhere. i especially appreciated the make up removers, super absorbent towels, and blue tooth music. I had a fantastic night's sleep on the king bed. The views of the surrounding forest covered in fresh snow was a nice touch....how did they do that? lol. Will be back!!!!

This is the best place to stay in the Saugatuck/Douglas area! The hosts are the nicest people and…read moreaccommodating to every need! The room was spotless and even more beautiful than the pictures! They are so helpful with recommendations, they provide coffee and welcome beverages, and a delicious homemade breakfast every day. Couldn't have asked for a better stay. Would definitely recommend this to anyone looking for accommodations in the area.

I found this place on Groupon and I cannot believe how amazing my stay was. My husband and I wanted…read morea little getaway and we found this place which is about 2 hours away from Chicago. From the moment we entered, we received the kindest of hospitality. Scott, the innkeeper, provided us with so much wonderful information on things to do, where to eat and was kind in addressing any of our needs. We had a "romance" package which included wine, $50 credit to a restaurant and chocolate. The room was cozy with a faux fire place and a room overlooking some trees and down to the water. As for the breakfast (ALSO INCLUDED), it was amazing. Scott outdid himself with the quality of breakfast and service. I cannot recommend this place enough. We will be going back. T

The best. THE BEST!…read more Love Beechwood Manor! Stayed here a few weeks ago for my birthday weekend when I found a special online for 2 nights plus one one hour free in-room massage, gift certificate to a restaurant in downtown Saugatuck, and of course the two complimentary brekkies (being that it's a B&B, of course) for $388. Such a steal! The house itself is lovely. Built in the 1870s and renovated a bit but still keeping that Victorian charm. A comfy downstairs sitting area, and cozy dining room and another kitchenette area with a fridge (stocked with complimentary sodas and water), water pot for tea, hot chocolate, etc, and coffee. Oh yay! We stayed in Enid, the largest of the rooms. Very spacious with a sitting area of two chairs and a table, a couple of nightstands, a chest of drawers, a queen sized bed (very comfy and cozy), a fireplace, a small cable tv and dvd player, and cd/radio. It was actually really nice to unplug a bit so we didn't really watch any tv but it was there if you need it. Instead we mostly just lounged around listening to classical music on the radio and Prairie Home Companion. Fit the feel of the room nicely! The adjoining bathroom is a good size too with a lovely and deep clawfoot bathtub (that I definitely took a soak in. AHHH so nice!) and a separate shower. Complimentary bathrobes added to the cozy feeling and the windows had a lovely view for just perching and looking outside. Add that to the most amazing massage ever (seriously, one of the best I've ever had and I'm hard to please) and I walked out of there feeling completely rested and rejuvenated. The hosts/owners, Sal and Gregg are just lovely. Really friendly and chatty, I felt like an honored guest. And they are no slouches in the kitchen, either! Our breakfasts were DELICIOUS. The first day I had the eggs benedict (although the smell of the waffles sure were intoxicating!) and the next morning I had the sweet potato pancakes which I had to force myself to stop eating because they were so tasty but oh so filling! The grounds are lovely and I can't wait to come back in warmer weather for a sit on the porch looking at the trees and Kalamazoo river peaking through (while their super friendly kitty Oscar rubs against your ankles--but don't worry cat allergy folks, kitty does not come into the guest quarters. We only saw him chillin' outside). If you've never been to a B&B I highly recommend starting with Beechwood Manor. Although it's likely any others you visit may not live up!

We loved staying the weekend at charming Wickwood Inn due to its in-town location, impeccable…read morehospitality, comfortable classic décor and solitude. The daily afternoon wine & cheese, sumptuous breakfast, and all-day coffee & tea were greatly appreciated. The definition of class, the Wickwood Inn is worth a special trip.

Horrible staff experience, we called to book July 4th weekend, the initial employee who picked up…read moreseemed bothered by simple questions, had an attitude and quoted us a price for 2 nights for $1700. Was unable to get her name. Mind you we are from Indiana so of course we are going to ask about amenities and things to do in area. Called back and a manager named "Lachelle" said that we could not book 2 nights, it had to be 3 nights at $2400 and told us she was going to "Write up" the previous employee - thats information I dont need to know! You dont tell customers "im writing someone up" thats unprofessional- long story short they won't be getting any of my money ever. BAD CUSTOMER SERVICE and PHONE ETIQUETTE. Rude staff that seems bothered with simple questions!