Poor service and asking too pricy.. Very inconvenient....im…read morenot going back to this shop anymore..

I was in the store three times trying to get things resolved. Each time, there were 5+ person…read moreline-ups with no one covering cash or at best one person. This despite the fact that there were 4-5 employees doing other things. Because I had so much time, I looked at the buying some frames. However, the shelves were such a mess with frames put into slots with different items mixed together that it became impossible to figure anything out. Ultimately, my biggest complaint was that I had I to come back to the store multiple times because the manager lied to me and then refused to acknowledge the problem. I will definitively take my business elsewhere. I pointed this all out to the manager and he could not care less.

Impressive camera store! They have everything a photographer would ever need: film, used, new,…read morevideography, lights, etc. I bought a full frame camera and a prime lens. They also added a complimentary SD card and an extra battery. - I didn't know physical stores do this! It was a pleasant surprise. Definitely better value than some big name stores. Note: for in-store pick up you have to show them two IDs. A credit card with your name on it also works as a second ID.

Such a pathetic store. Buyer beware ever trying to sell equipment to them. For one, always make…read moresure to speak to a human being in the used department, otherwise you'll end up speaking to a MOLE RAT! The mole rat is a greedy, scammer who will severely undercut your trade/cash value. The mole rat is sneaky and shifty and you would be well advised to bring a rat trap with you or else come with a representative from animal services! Stay far away from this s*%#-hole!

Well I visited this location because it was relatively close to my parents' apartment. The same…read moreguy that ran the place 5 years ago when I last took a passport photo still owns and operates the place. It's not a busy location but since he's survived years of ups and downs, you know he would be a good business man. Last time I was there, he took a polaroid photo and used a hair dryer to process. Now of course it's all digitized. I was out in 15 minutes. Well really 10, but we started discussing his thoughts on the HST. I agreed with him naturally since he mentioned it was a positive thing and people decided to give it a chance. For friendly and quick service and you live in North York, definitely visit this Sooters location.

Stay away from this crooked place. I went in to have a frame done with a few pictures inside. I was…read morequoted 39.99 for the custom frame and 39.99 for the pictures and to put it together. No problem, I left a 30 dollar deposit. I told him the anniversary was on March 9th. On March 6th I called to see what's going on only to be told it won't be ready until the 9th, when we discussed pickup on the 8th. However after discussing he agrees to have it ready on 8th. I go in on the 8th and am absolutely thrilled at the piece. We talk for a good 8 minutes, the whole time I'm holding the cash in my hand that I owe, which is $50. The conversation then turns and he tells me he had unexpected expenses and now the piece costs $120!!!!. He didn't mention this on the call 3 days earlier, or the first 10 minutes I am there holding the money. He sees how much I love the piece and decides to gouge me knowing I needed it and I will pay. So I paid. But now I will make it my mission to spread awareness at this business owners crooked practices.

Very nice lady who print the pictures and well done. Only issue is not accessible locationread more

No wait mid morning on a weekday. Walked in and got my passport photos taken right away. Quality…read morewas good. But I hope the stamp in the back won't be much of an issue for passport Canada. It's not very clear to read and it's hard to tell the numbers of the address. Photos printed and done within 10 to 15 minutes. More expensive than other shops.

I had to get some old family photos restored and enlarged and there's not much left in my area for…read moreprofessional photo finishing. This little store has been around a long time and I was glad to find they were still in business since I haven't been there in a long time. The work they did was really excellent and reasonably priced for what was involved.

This place gave me absolutely horrible passport photos. They charged me a lot but they didn't even…read moreuse real photo paper! They printed them on cardstock!! The photo quality was disappointing and although they claim I should be able to use them, I'm worried that they'll be rejected when I apply and I'll have to waste extra time later so I will definitely be having them retaken somewhere else. Do not waste your time here!!

If you want to have lame and Unqualified id photo, go there, they will provide…read more try 6 times, and still not working image, a rude and self-proclaimed, professional shop assistant will always assist you. Don't go there if you want a nice day

Great customer service, nice and kind. Taking passport photo…read morefast and great. He show me the photo and if I don't like. He willing to retake the photo. The price is great and fast too

I am beyond frustrated and appalled by the service I received at Millennium Photo. From start to…read morefinish, this has been one of the most unpleasant and disappointing experiences I've ever had with a business. Initially, I emailed the store requesting to print three 11x17 posters. Shortly after, I received a call from the store informing me that they could only print the posters in 11x14. Though it was not my preferred size, I agreed to it and was assured that I would only be charged $20.99 instead of the original $29.99. When I arrived to pick up my prints the next day, I was taken aback when the owner made a point of telling me that the prints were done in 11x14.5, claiming they couldn't do 11x14. This was a complete surprise to me, as it was not what I had agreed to. The night before, I had texted a friend expressing my concern that 11x14 might be too small but that I would try to make it work. To add insult to injury, the owner informed me that I would now need to purchase custom frames, which is extremely inconvenient. Then, to top it all off, she charged me $29.99 per print, completely disregarding the price adjustment we had discussed. I managed to salvage two of the prints by cutting them down myself, but the third print was a total disaster. No matter how I tried to frame it, part of the image would always be cut off. After a week of futile attempts with different frames, I decided to call the store to politely ask if they could reprint just one of the posters. The response I received was nothing short of outrageous. I was met with a rude, nasty, and disrespectful woman who cut me off mid-sentence, rudely telling me that I would need to pay for it. She didn't let me explain my situation and hung up on me twice! This level of disrespect and unprofessionalism is completely unacceptable. I even told her that this is no way to speak to customers and replied with " i don't care and hung up the phone!' I am utterly disgusted by how I was treated. The store failed to deliver on the agreed-upon size, price, and service. They provided misleading information, made changes without my consent, and then showed a complete lack of willingness to resolve the issue. Do yourself a favor and avoid this place at all costs. The service is terrible, the staff is disrespectful, and they clearly do not value their customers. I have never been treated so poorly by a business and I will never return to Millennium Photo Save your money and take your business to a place that actually respects its customers and delivers what they promise

I've started going here to get my film developed a few months ago. The service is always excellent,…read moreand my photos always turn out great!

Love this addition in the Chinatown neighborhood! Having been here usually on weekends, they do get…read morequite busy (both cafe side and photo lab side). I usually get a flat white and you can let them know if you will be drinking in store so they do not give you a to go cup. The resident dog in store (I hope it is because each time I see him there haha) is adorable and so well behaved!! I really enjoy the vibes here but do keep in mind the store is slightly below ground level and there are stairs going down so not wheelchair accessible.

I stumbled upon Graination as I was walking along Spadina this week. I saw the words "specialty…read morecoffee" and I knew I had to pay a visit inside. Turns out they are in their soft opening currently where they opened about a week or two ago. Despite the coffee shop in the front of the store, they also have a photo lab at the back of the space. I saw lots of film being sold as well as overheard that they have processing services as well. I primarily came to try their coffee so I can't comment much on the photo lab services. Coffee wise the menu is basic and simple. A bit on the pricer side compared to other coffee shops in the city. They use Hatch coffee beans. I ordered a flat white to consume there. The staff were friendly and attentive and my drink was made at a reasonable time. The flat white was great. As I sipped on my drink, I admired the photography on display. They also have photography books to browse through as well! Overall, great new addition to the Chinatown area. Love the coffee and photo lab concept. Definitely would return to spend time in the space for a coffee!