Update: if I could give this place less than 1 star I would. Gave my dog the sweet potato treat…read morelast night (same day it was purchased) in small pieces in portions. Made sure she didn't eat it all at once. She woke us up at 6am yacking up the sweet potato and left orange vomit everywhere. No idea if it was old or bad but stay away. Honestly what a disappointment. You can get everything there at any other pet store. There's nothing local or unique. Some Grateful Dead toys but they're from a brand. Some slightly more elevated brands that maybe you can't find at PetSmart but that's it. The girl working the counter was incredibly rude. She was on the phone talking loudly for at least 5 minutes. Said she was talking to her boss to a customer she was ringing up at the register but then talked about personal stuff on the phone. The store is very small and cramped. Even though it's a pet store it's not dog friendly. The girl never acknowledged my dog. I asked if they had any local baked dog treats like most small individual dog stores do, she pointed me to a shelf of big brand dog treats. I clarified and she was clueless and then said no. Waited at the register to buy something and she was looking at paperwork on a clipboard even though we were directly in front of her with our wallet out. Asked for a sweet potato treat. She shoves the container from her side of the counter at us. I asked for a bag for it. She expected me to go in there with my hands and take it. Immediately started ignoring us after we paid. It's a cute name but that's about it.

Amazing store, super friendly and knowledgeable staff. Can't recommend this pet store enough.read more

The only store in the entire region which carry's Dr.Martys. Full pet supplies. Friendly service.read more

My favorite but more importantly my two dog's favorite place to go after work for some treats or…read moreresupply of dog food. The choices by this family run place are amazing! From minute one at their former location to their new location, this is the only place I will get my pets (furry friends) anything. The owners are more that grateful to help you out with picking the right balanced food or discussing the large assortment of Made in the USA treats. I know I can trust what's on their shelves because they stand behind everything they do. I highly recommend you stop by to check the shop out. You won't be disappointed.

After donating to this shelter for awhile, we ended up adopting a puppy that 7 years later is still…read morethe love of our lives. This place is so well maintained and has SUCH dedicated and compassionate volunteers. It's a real resource. They also provide boarding services.

I adopted my American Eskimo here in 2012. We loved our dog and when we went on vacation we always…read moreboarded him here. I wouldn't trust anyone else with my dog. Shari is, without equal, the most dedicated dog loving person I have ever met in my life. Its like leaving your pet with family. We donate to this shelter every year and will continue to do so. Highly recommended you adopt - now - from this facility.

We love this place. We have a dog rescue and have been coming here since 2011…read more They have really great products and do so much for the community. They have always been a great help to us. Letting us have adoption events where we have found very loving families for dogs in need. They also have great programs and help to bring the community together. This is what great small business is all about.

Love, love, love this store!!! The merch and staff are terrific! Highly recommend! On the $$$ side…read morebut I love that dogs are always welcome. They also carry the treats our dogs love- cute burgers. Nice selection of dog coats, too.

Refreshing friendly local pet shop w everything you need and better selection of cichlids than box…read morestores, highly recommend visiting.

Super friendly staff, it's a great little shop to check out. They are pretty new, I had not seen…read morethem before, but I went in to check out the puppies in the window and ended up getting some all-natural American made dog treats. They had a big selection of fish and reptiles too, pretty cool for downtown Catskill!

I love these ladies. There is a genuine care and concern for animals amd their owners here. I…read morealways feel well treated and cared for. They carry very high quality products for great healthy animals. My choice for food is Raw Dynamic which is the best food I've ever used for my dogs. Highly recommend that one.

This is place is absolutely fantastic. I had never met a more caring and helpful owner. She took…read morethe time to walk me through the food choices for my dog's sensitive stomach and ended up giving us free samples of several. She introduced Honest Kitchen to us and it has been a total blessing. It is a superb dog food. The store also has fun and truly indestructable toys. Prior to that only the Kong could claim that label.

This was my first time at the Kingston petsmart grooming. I took my 2 Yorkes there for the full…read moregrooming experience. Not only did they look totally adorable, but they were also not in the least traumatized because they had wonderful experience!!! Grace the groomer and her team were not only kind and knowledgeable, but they were totally experienced and also the cost was reasonable!

They need to hire respectful employees. I just had a girl throw every single item of mine on the…read morecounter because I bought a sale item and she had a friend there so it was a problem. The manager clearly came over and told her the price and she still argued with me. Not her fault the price didn't come up but her attitude is atrocious. She should not be the person people deal with in customer service. Also inappropriate to have people at your job while you're working!

I adopted my formerly feral cat, Snickers, in 2020 from the Columbia-Greene Humane Society/SPCA…read more When I took him home, he was up to date with his vaccinations, medical checks as a healthy neutered 9 yr old DSH. I sang 'You are My Sunshine' while driving back to Kingston to his furever home. He looked at me as if his Birth Mother had finally found him. In 2003, I brought him to my local Petco for his next Rabies vaccination. The visit went well. He has a laid back, friendly personality. He was comfortable around new human friends. We visited the same Petco on March 27, 2026 for another Rabies vaccine after I made a same day appointment with Ayha at the front desk. We got an appointment mid-afternoon. When we checked in I asked if Snickers' nails could be clipped as well. He's a strong cat. I feed him raw chicken breast as it is less expensive than a 3.5 lb bag of Science Diet for 11+ Seniors. After introductions with Snickers, Ayha and Dr Kristen Erickson, I also noted that Snickers appears to have ear mites. He was whisked away to the treatment room for about 20 minutes. When I was called to join Snickers and the medical team in the treatment room, Ayha was cradling Snickers in her arms. Dr Erickson reported that Snickers, in fact, had an ear infection. His ears had been cleaned. No more black gunk. There's a liquid medicine to drop into each ear. Snickers' behavior during his nail clipping, vaccine injection to his thigh and various poking around with the stethoscope for his heart beat and lung sounds was reportedly uneventful. Snickers does not cooperate with me when I attempt to clip his nails. He wriggles out of my arms and walks away. I'm grateful to the staff at Petco for maintaining my cat's trust in them. He was tired when we got home after thoroughly cleaning the area on his leg where he received the injection. He flinches when I administer his ear drops.

This is now the second time my dog has been in since our normal groomer Alyssa left. Both time they…read morestated they could not complete services that were included that have never been an issue before. I have a beagle and this time they stated they could not cut his nails due to him trying to bite he has NEVER tried to bite anyone when having his nails trimmed. They also stated that they could not do his anal glands because he started howling. He is a bagel of course he will howl. This has never been an issue before all these new people who clearly don't know how to handle dogs! Funny because they apparently were telling the customer before us the same thing. Unbelievable $50 for just a bath because they didn't do the other included services. Never again will we be back! If I could give zero stars I would.

Paws n Tails rules! They have great, high quality food and…read moretreats, case discounts, buyers rewards clubs, plus Kim knows all her customers 2 legged and 4 legged and is happy to have us call in orders. Not to mention Reggie is the best shop cat for miles around!

I've been shopping at Paws & Tail since they first opened, about a decade ago. They only carry…read morehigh-quality, no-filler brands of pet food. Plus fun toys, treats galore, cat litter, grooming supplies, pet beds, and more. I trust them to always have what I need for my dogs and cat. Also, they have the sweetest, most beautiful shop cat, Reggie. He would like to pet him.