We adopted two kitties (Mocha and Latte) in April. We had them for two months. The website stated…read morethat Mocha "loves the attention of people." In the two months that they lived with us, we were never able to touch her. They pooped and peer all over our home (on our bed and various rugs) despite having three clean litter boxes. We consulted with foster people, our vet, the spca- tried EVERYTHING (feliway, cat attract, containing them in small areas)- whatever was suggested and could not stop the behavior. We called Animal Kind and left messages, trying to get there help. No one called us back. Once someone did actually answer the phone and "understood our concerns." We had to surrender them and I cried for a week. They are back on the website with their same initial and inaccurate description. It was a very traumatic experience for us and most certainly for those poor kitties. I pray someone takes them home. And I will never go to Animal Kind again.

Update: After taking our new cat to the vet for a new patient check up, we learned that our cat's…read morepre-adoption health check missed or failed to inform us of a terrible and painful dental infection. Our poor kitty's gums were fire-truck red! She has since received treatment and is doing better! We also learned that it is not uncommon for sick cats to be adopted out of animal kind. I do not fault the main staff, as they have so many cats that they care for and so few people. I am however disappointed in whoever performed the health check. Any vet that could miss a dental infection like that is either under-informed or negligent as checking a cat's mouth is a very routine part of a check-up. So I do not understand how a vet would miss that without acting out of either ignorance or negligence. I sincerely hope they do better going forward

Alysha listens and follows exactly what I specify for my poodle Lizzie's grooming. She and her…read moreassistant Len are an awesome team. They don't cage the dogs while they're there, and they manage the interaction among dogs and people masterfully. Lizzie looks forward to her grooming sessions--when you mention Fuzzybuttz in conversation, she climbs all over you and begs to go. I highly recommend Fuzzybuttz (and so does Liz!).

They were incredibly kind to take my dog in to have her nails trimmed on an emergency basis. Many,…read moremany thanks.

I've visited the Catskill Animal Sanctuary on a few different occasions, with one accidental…read morestumbling upon a festival of some kind where they had food trucks and live music and more (that was super fun). It's a gorgeous spot, with plenty of animals to see and engage with, and if you're not careful, you may get a pig who smears mud all over your butt. That's really part of the charm though, and mud washes off. The folks that own and work here are super nice in my experience (shout out to the director who had the exact same shoes as my four year old - in a different size). They make it a fun and educational experience for everyone, but especially little kids. As a general warning though, they make a harder push for veganism than you might expect coming in, so if that sort of pressure isn't your thing, you may want to avoid the walking tours.

Cows, goats and pigs oh my! Wonderful day where you can feel the "love is spoken here!" If you have…read morea couple of hours to spare, you will not be disappointed by this fun experience! Wonderful and compassionate tour guides and employees on beautiful grounds and of course, sweet rescues to pet! Cute gift shop and delicious gf cookies! Highly recommend you see for yourself! Kindness looks good and feels good!# Levi love

Posting an update on my girl Frannie as many life events have happened over the last 3.5 years and…read moreI could not imagine any of them occurring without my little havanese baby. After getting Frannie from Bonita, I got engaged, got married, moved, and am expecting my first child and Frannie has been with us through it all. She has continued to grow into her affectionate, loving, and friendly personality. She has calmed down quite a bit and is still very playful. I have kept in touch with Pat all these years, she loves receiving updates and pictures of Frannie. She even came to our wedding! Still forever grateful to Bonita for giving me my first baby!

Pat is amazing to work with and very knowledgeable. Our sweet Wyatt turned 6 years old last month…read moreand he's perfect :-)

Sandy is great at handling a very scared cat. She did a great job cleaning and clipping his nails…read more Thorough job cleaning him. You can tell she has what it takes to keep the cat calm while going through a process he would rather do himself. Sandy also did a great job explaining things to me on the care of our cat. Highly recommend her.

This is the best grooming my cat ever had. He looks great and you can see how happy he is. The…read moreservice is fantastic. The van came right to my door, my family and I got to check out the inside, she told us what she was going to do and in an hour Buzz was a new cat. I already booked another appointment.

I am trying again, we'll see how it goes. I have been taking my pets there for almost 40 years, and…read morenever had an issue until my husband had to take his cat for her yearly checkup and I was at work. She was 16 years old and slowing down, but we took good care of all our pets. She was only supposed to have a check-up and a vaccination, and they wound up doing over $300 worth of blood work. I called and asked why, and they said Well, because she's getting older and we thought it would be a good idea. We had three other pets at the time, one of which had diabetes and took two shots of insulin a day. But when I told her that I was not happy with the extra $300 charge for no reason whatsoever, she started to lecture me about how we needed to take care of our pets and we needed to understand that if we had pets, we had to spend money on their health issues. Believe me, we spent a LOT of money in that office, and this young little snot had the nerve, without knowing anything about our pet history, to get on her high horse and try to humiliate me. My cat just had emergency surgery that cost over $4500. I am taking her back to this vet for her aftercare. We'll see how it goes. I really like Dr. Lang, and I always liked Dr. Jackson, though Dr. Rothstein was the absolute best. However, they need to train their staff to treat people like human beings and not like ATM machines. Pat O.

Nearly impossible to call them and schedule an appointment. Have many times been put on hold for…read moremore than 10 minutes. You need more admin staff. Otherwise, no issue with the vet service they provide.

What a great place during the pandemic. The coffee is outta this world! Ask for Gina she's a bit…read morestand offish at first but you'll grow to like her.

Wonderful team. Very kind and professional. Happy to have found them. They offer flexibility for my…read moreschedule.

Been very good with Lucy up till today,she has deformed paw and her nails can grow into her pad…read more,the doctor there said to call and they can fit her in anytime, they said this morning they can't see her till the 17th, I pay good money and follow the doctor advice and you can't fit her in? The doctor has me afraid the nail can grow into the pad if not properly taken care of and now she has to suffer until the 17,I know I am very upset