EDIT: Just wanted to update: 1. Went to Latham Petsmart. They listened. She was great. She's…read moreunbanned. 2. I originally forgot to say Maddie didn't snap. She would freeze from fear if our other dog of the same breed (Papillon) was taken out of her line of sight. They are the smartest toy breed and London understood how to be Maddie's support dog, staying with her if allowed. But when the manager changed, the salon began to promise to keep them together and then as soon as I left would bathe one at a time even though the had two groomers just waiting on the bather. They may be better now. I don't know. I stopped bringing my long haired dogs there when they cut my dog London multiple times. Then they both passed at 14. Now we go to Amy's. It's a lot better if your dogs have any issues as it's a single client at a time. Petsmart may have advantages now though, I don't know.

I will no longer shop at this PetSmart because they have made themselves look ridiculous by trying…read moreto push impulse buying by blocking off the most convenient register with baskets and displays. To get to the next register, the customer as to walk past a row of displays about ten feet long, go around the end of it, and to the register. I asked why this was, and at least they were honest. They said it was to increase sales. I find it insulting and annoying. I will no longer shop at this PetSmart, and if I find that the others in my travels are this way, I will no longer shop at any PetSmart.

Refreshing friendly local pet shop w everything you need and better selection of cichlids than box…read morestores, highly recommend visiting.

Super friendly staff, it's a great little shop to check out. They are pretty new, I had not seen…read morethem before, but I went in to check out the puppies in the window and ended up getting some all-natural American made dog treats. They had a big selection of fish and reptiles too, pretty cool for downtown Catskill!

my visit was great. Anastasia was helpful and patient. she made me feel valued. good selection too.read more

Store Manager Zac at the Wolf Road branch was outstandingly helpful. I've been shopping here for…read moreyears and the service is always to notch. Their "Welcome Adoption Bundle" program is outstanding.

After donating to this shelter for awhile, we ended up adopting a puppy that 7 years later is still…read morethe love of our lives. This place is so well maintained and has SUCH dedicated and compassionate volunteers. It's a real resource. They also provide boarding services.

I adopted my American Eskimo here in 2012. We loved our dog and when we went on vacation we always…read moreboarded him here. I wouldn't trust anyone else with my dog. Shari is, without equal, the most dedicated dog loving person I have ever met in my life. Its like leaving your pet with family. We donate to this shelter every year and will continue to do so. Highly recommended you adopt - now - from this facility.

Always a great experience at the self-serve pet wash. Great price and staff is always helpful…read more Plenty of towels. They also have been putting out baskets shown in the picture. They put a treat on top of the towels at each station for the dogs which is a nice touch! Not in the picture because I had to use it to get my dog to sit there patiently since he hates getting a bath lol.

Widest variety of products, plenty of helpful staff. I have been there for a variety of pets, and…read morehave always had excellent advice. The store is personal and friendly. Recently, it was my granddaughters' Guinea pigs. I have had fish, a difficult cat, and purchases for my daughter's dogs. I am 78 and not strong. They are supportive and understanding. These are young staff who have pets themselves.

This is a really great store for all of your pets needs. I've been buying dog food and dog treats…read morehere for years. Now we have a new puppy and I think I am there just about every day. Although we've had lots of dogs, it's been 15-1/2 years since we have had a puppy. I'm getting great advice and helpful tips. The choice of food, treats, toys, apparel, etc. is really remarkable. Everything suggested has turned out to be just right. We are lucky to have this well stocked small store here for us. Special orders are available too. Nothing like personalized care from people who know you and care about you and your pet. I recommend this store 100%.

I recently visited this store for the first time to get some pup treats and toys for my parents…read moredogs whom I was taking care of. They have an extensive selection of "good" treats for dogs and cats. When I say good, I mean that they are real, full if good stuff for them, not at all like the stuff you get at petco. So with that being said, the stuff is a little more pricey, but that's the way it goes, when you want the best for your fur friends. They had these mini salmon cakes that the dogs absolutely loved. On the other hand the 'freeze dried mussels' didn't go over so well. They do have a bunch of this 'No-Hide' rawhide chews, those are great since rawhide is very hard to digest. Another favorite was the beef cheeks coated in peanut butter. They also had a great assortment of toys starting with plushies all the way to the 99.9% indestructible toys(they say they are 100%, but I know a dog that finds the flaw every time). This store is a must for dog and kitty lovers, easily visible on Stockbridge Rd/Route 7, right next door to the fire dept.

Best pet place around!!! Great selection of products and services. Owner is a great…read moreconversationalist with an eclectic taste in music that's always spinning on vinyl. Highly recommended

The beloved Goldendoodle needed a bath, and I wasn't sure what to do; if I were home in Boston, I…read morewould head to our old standby (Laundromutt & BYOD, in case you are in Boston) but I was in the Berkshires, so what is a girl to do with her dirty Doodle??? I looked on Yelp, and couldn't find anything. Did a Google search and found Meow & Growl and saw the two tubs on their website, Took the pup for a quick last run through October Mt. (if you're going to make the dog get a bath, at least let them get really dirty first!!) and then into the shop for a bath. Adorable shop loaded with GOOD food for your four-pawed friend, gifts, cards, etc and a good selection of shampoo and conditioner for your dog's bath. You can blow dry your pal right in the tub as well, and leave with a fresh-smelling dog. Woof.

Update: if I could give this place less than 1 star I would. Gave my dog the sweet potato treat…read morelast night (same day it was purchased) in small pieces in portions. Made sure she didn't eat it all at once. She woke us up at 6am yacking up the sweet potato and left orange vomit everywhere. No idea if it was old or bad but stay away. Honestly what a disappointment. You can get everything there at any other pet store. There's nothing local or unique. Some Grateful Dead toys but they're from a brand. Some slightly more elevated brands that maybe you can't find at PetSmart but that's it. The girl working the counter was incredibly rude. She was on the phone talking loudly for at least 5 minutes. Said she was talking to her boss to a customer she was ringing up at the register but then talked about personal stuff on the phone. The store is very small and cramped. Even though it's a pet store it's not dog friendly. The girl never acknowledged my dog. I asked if they had any local baked dog treats like most small individual dog stores do, she pointed me to a shelf of big brand dog treats. I clarified and she was clueless and then said no. Waited at the register to buy something and she was looking at paperwork on a clipboard even though we were directly in front of her with our wallet out. Asked for a sweet potato treat. She shoves the container from her side of the counter at us. I asked for a bag for it. She expected me to go in there with my hands and take it. Immediately started ignoring us after we paid. It's a cute name but that's about it.

Amazing store, super friendly and knowledgeable staff. Can't recommend this pet store enough.read more

Very helpful and kind owners. They were also very educated and helped us feed our dog appropriate…read morediet options.

Best pet store in Massachusetts. Owner is a wealth of knowledge, store carries only the best…read moreproducts, vetted by the owner. I drive from eastern Massachusetts to shop here.

Very helpful local pet store! I like to shop locally and they carry my ShihTzu's food at a price…read morethat matches any on-line site. Also great staff!

Chez Pet is like the name implies...a pet store that caters to wealthy pet owners. But hey, why…read moreshould they not be on the bandwagon like almost all the other businesses in Great Barrington? What they do have is a vast supply of pet food and supplies of all kinds, and the good nutrional kind, not like Ol' Roy at Walmart. They also have doggie clothing, pet toys, pet houses, automatic litter boxes, medicines, holistic tonics for your pooch or puss...you get the idea. They are very helpful and will entertain any questions and give you good advice. When I was desperate to keep one of our 2 week old kittens alive when he was trying his best to die, they had kitten bottles and formula and told me how to go about taking care of him. I am happy to report that Bob or "Wobbler" as we refer to him since he is a bit crooked from the whole ordeal but it just makes him more endearing, is still alive. Sure, it took 24 hours of me sitting with him and force feeding him every hour to do it. Yes, I had to keep putting him in with his Mama and his litter makes when she kept removing him and leaving him on the floor to die. But Mama and the boys finally took him back in when he got enough of his strength back and it was all worth it if you ask me... Its good to know that in an area like Great Barrington where nothing is "close" to get to, there was a place right nearby that had what I needed to save my kittens life.