On March 7th 2026 I brought my blueheaded pionus Ivy here for a nail trim. I had brought her here…read morebefore and knew these people and trusted them. I handed over my sweet girl and they broke her leg! It was a severe break and I have vet statement and Xrays to show it. She required a $3000 surgery to repair her leg, but never made it that far. She passed away from sedation. 18 years old and I've had her since since she was 10 months old. Gone....just like that! A healthy strong bird....my sweet Ivy girl. What happened to her has been just gut wrenching painful and heartbreaking! I miss her every minute of every day. They took my girl from me! PLEASE DO NOT take your birds here for grooming! Take them to a vet! Also know that there's another similar review from 3 years ago from a woman named Michelle from clifton park, so this has happened before! Don't risk your bird's life! It's fine to buy things here, but don't risk it please! It happened to me, it can happen to you! I'd give anything in the world to have that day back and just stay home.....my Ivy would still be alive and here with me! Also....no one wants to take responsibility for what happened to my bird in their care! They claim she must have done this to herself by flapping/thrashing around in the carrier! Vet Xrays show an injury that's so severe that this is very unlikely. Something happened.....behind a closed curtain. No one's admitting. See ya in small claims court! ​

If you live in New England take the drive! This is such an amazing place! The birds are extremely…read morewell cared for. They are free roaming. This place is a bird mama's dream come true. They have bulk feed available. Our sweet girl had a little manicure before the ride home and our daughter was given space to spend time with her and bond before deciding to take her home. We will plan our monthly Target trips to also include the bird center to pick Coconut up more feed.

my visit was great. Anastasia was helpful and patient. she made me feel valued. good selection too.read more

Store Manager Zac at the Wolf Road branch was outstandingly helpful. I've been shopping here for…read moreyears and the service is always to notch. Their "Welcome Adoption Bundle" program is outstanding.

Was in the area and read many recommendations of this store in birding groups on facebook. Lovely…read moreclean store, broad range of items from gifts & decor for birders, books, poles, various styles of feeders, clean seed & more. Friendly and helpful staff, nice to see a few regulars immediately recognized in when I was there! I was at a loss on how to clean my cage globe feeder I received and they had a few selections of brushes that will go around the spouts inside the tube. Thank you WBU and I will be back when I'm in the area!

Wild Birds Unlimited is a national franchise that started in Indianapolis, Indiana. But the…read morelocation in Saratoga Springs (Wilton) does not feel like a franchise. Going beyond having just about anything you could possibly need for feeding and watching birds, the friendly and knowledgeable service provided by the ladies working there will have you returning over and over again. We have been customers for only the last couple of years but will not even think of buying our raw peanuts in the shell anywhere else. The store is clean as is all the bird food that they sell. They can even tell you the country of origin of all their products and regularly have sales in addition to a customer loyalty program. Sometimes you can also hear them co-hosting the bird shows on WAMC radio.

Wonderful store. Bought regular bird seed and one with hot sauce to deter squirrels. And bought a…read morefew gifts for family. Helpful staff.

Needed a very special bird feeder for my very special great nieces engagement party. I called the…read morestore and the owner answered, he was extremely helpful, describing what he had in stock and the pricing, knowledgeable answers which convinced me to take a ride to Avon. I was not disappointed, they had exactly what I was looking for, and the quality looked to be excellent. They even gift wrapped the package, which was quite large. Ahh the pleasure of shopping locally. I have no idea where else I could have found the feeder, and the gift wrapping was the cherry on top. Unfortunately I've been conditioned to shop the big box stores, I'm positive I would not have found this anywhere else. Very positive experience, the owner and staff were really nice people. And my very special great niece, and future great nephew were very pleased with the gift as it matches their new house perfectly. Please note: This is a real review and not some friend of the owner or store. I know I always wonder about a ringer when I read a very positive review. This is not one of those!

went into the store to give my Doberman and wash and was greeted with a polite employe. Abbi did a…read morewonderful job with help me find a solution for all the pulling my dobie been doing on a leash. I'm able to go on walks now with no pulling. That's be going good for the both of us. Bensons is an amazing store and have fanatic staff that goes beyond the job description when it comes to customer service it's alway a pleasure going there.

Nicest people ever, who care about pets and their customers. Pets are allowed here, and they even…read morehave a full dog wash station you purchase entry to. The washing station includes aprons, shampoo/conditioner, a few tubs, towels, and a dryer. It was great!! They are very helpful and offer good recommendations for pet care and they have a parrot that is often in the store sitting and watching! Love supporting local businesses and bensons is our favorite

Have always had wonderful care here.They truly care about the birds. I would recommendread more

The BEST place to buy and/or board your bird. We bought an opaline olive Quaker and Janet and staff…read moreknew which baby bird would be perfect for us. They are patient with customers and so welcoming and obvious how much they love birds. We've only had Lenny a month or so but he's incredibly friendly and social due to all the hard work Janet and staff put into hand-taming him. I wouldn't go anywhere else. From your first question to when you leave with your bird and a packet of priceless info --- they want to see you and your new bird succeed.

Refreshing friendly local pet shop w everything you need and better selection of cichlids than box…read morestores, highly recommend visiting.

Super friendly staff, it's a great little shop to check out. They are pretty new, I had not seen…read morethem before, but I went in to check out the puppies in the window and ended up getting some all-natural American made dog treats. They had a big selection of fish and reptiles too, pretty cool for downtown Catskill!

Love love LOVE this company. All of their stores I give 5 stars…read more Best place for healthy food and treat selections for your pets. Staff super friendly. Benson's is my favorite pet store to shop. I really wish I lived closer, but then again if I did I'd probably spend my entire paycheck there.

this company does not care about you, they just want your money. the employees are wonderful…read morepeople, the upper management would appear to be the opposite of that. i have personally taken my business elsewhere after realizing how rude and unprofessional these people truly are. do research into better small owned business nearby, and take your business there instead.

Professional and competent staff... I was sad to hear that the business was closing because I used…read moreto go there on a fairly regular basis because I feel that other pet stores are very expensive

This is a pet store located near the downstairs entrance to Macy's…read more They do have a good selection of items from breed specific gear like wall signs or coasters. Think "I love my Shih Tzu" type items. There was a decent array of dog clothing located near the front of the store. Fresh baked dog goodies are also available in a case by the register. Nice selection of leashes and a good amount of dog toys. They also carry items for smaller pets like hamsters and gerbils. If you are looking for travel pet carriers, they do have some. I don't love that they sell dogs here, so that's the only real con to this store. Would love to see them team up with a local rescue or humane society and give them space to showcase dogs who don't have homes. They also sell birds and smaller critters like hamsters.

Kaila the groomer at Healthy Pets of Delmar is AMAZING!!! She treats each dog like her own! My dog…read moreplays freely without a cage while waiting her turn. Kaila is quick and grooms my dog within the hour (unlike the big boxed chains). Our poodle-mix has gotten matts before but Kaila has taken care of them, no problem. I highly recommend Kaila!!

Finally made it here before closing hour. I have to say, I loved my experience there. There were…read morecats hanging out throughout the store, and dogs in the back barking hello. There's an adoption center and I believe they do grooming and possibly training classes(?). I went to buy dog food, and they had a GREAT selection at really decent prices. Locally-produced foods from anywhere ranging from New York State to Michigan, not China. Prices were very fair, employees were nice and super helpful, and their "if your pet doesn't like it, return it for a full refund" made me feel very comfortable trying a new brand. My dog loves the new food, too, so it's unlikely I'll switch back. I highly recommend this store. They're only open until 6pm most days, so make sure to get there earlier than later. Worth the trip.