Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

Re: Facebook offer for online course - Buyer Beware!: I had no idea that when I purchased the $27…read moretraining course to address my dog's reactive behavior - as advertised in the Tom Davis's FB video - that addressing reactive behavior wasn't included in my purchase but rather required my buying an additional $197 worth of classes in order to get to the real reason for my purchasing the $27 program in the first place....Regretably I didn't realize sooner that this was a "rabbit hole" disguised as a $27 investment to bait people like me into spending almost 7 times more to learn how to fix a dog's reactive behavior. I stopped before purchasing the additional $147 program for learning how to enjoy walking my dog... REALLY?!!!...walking the dog wasn't even part of the $27? ... figuring that after that they'd be something else to purchase following by something else to purchase, etc., etc... I requested a refund for which I received a HARD NO in response.

Bernie loves going to Puppy Play as we call it!! He got a bath, nails grinded and had a Play Pal…read morewhere he didn't quite feel like playing, so it was Cuddle Time, his fave!!

Our dog loves it there and the staff is amazing. If I was rich I would let her go every day just to…read moreplay for a while

My dog stayed here from 4/15-4/21/26. When I picked him up he was very dirty with urine and dried…read morefeces on his feet and legs. He also had raw spots on his elbows and knees. Brook, the manager, told me he had given her no problems other than when she went to wipe his paws before bringing him out to me. She offered me a rag and when I asked what it was for she replied it was for his "piss paws". I was shocked. Why was he standing/laying in his own urine/feces? Was he expected to eat in that same space? He also hadn't eaten the food I provided (his normal diet) so Brook took it upon herself to feed him "canned food" I don't know what kind. Again, I never received a phone call to authorize this. Brook knew he had skin allergies (he was there with both his anxiety and allergy meds-neither of which were dispensed to him) and random food can cause this to flare up. After getting him home and thoroughly brushed, bathed and fed, I contacted the facility and questioned his poor condition and was (for the first time) told my dog was uncooperative and attempted to bite... again, I was never told this until that point. If I had known there was an issue, I would have gladly okayed using a muzzle as needed. I am upset and concerned and will NEVER let my dog come back to this facility. He has boarded at other places and never has he ever come home in such a horrible state. On the contrary, he always comes home in pristine condition. I never write reviews but feel this is necessary and people should be aware. I'm sad because I like to support local businesses but this is one I cannot get behind.

I recently used Creekside and absolutely love it! There are new owners of Creekside, and the…read morehusband, wife and daughter are all involved with operating it. They are so accommodating and helpful. I was running late to pick up my pet and there was no problem at all. Most places will just close down and tell you sorry, but the gentleman said that it was not a problem and that things happen. The atmosphere was very relaxed and felt very relaxed. I will definitely be back.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

Another fantastic experience with Yvette and her team! If I could give 10 stars, I would!…read more Yvette and her team are genuinely kind and compassionate with our senior citizen pups. She cares for them as if they were her own and made a special visit to finish a pedicure for one of our pups. Totally unexpected but very much appreciated.

I have no interest in giving my business to someone who would bash the previous owner. The previous…read moreowner was an absolutely incredible woman who built that daycare on blood sweat and tears. It must be nice to ride the coattails of a legend. You may bring your own various animosity to the table, but shame on you for allowing yourself to put negative words into the universe and for teaching your staff to bad mouth someone who allowed you all to be in the position you are today. You should be thanking her and her previous staff for paving the way.

I feel so lucky to have found Mary. Not only is she a great pet sitter in general, she knows…read morerabbits. It is hard to find someone who even works with small pets, let alone has a solid understanding of them. On our first meet and greet, she came right in and sat down on the floor with my bunny. He greeted her immediately! Mary has helped me out during long stretches of time and also when I had to be out of town for a day while my bunny needed meds. She stopped in to make sure she knew how to administer them before I went. Mary is a delight. She's very communicative and flexible. She loves animals and they love her. And she knows what she's doing. I recommend her to everyone!

From the owner: We provide quality pet care in your home. You can trust that they're in good hands because we…read moreprefer pets to people!

Love the resident dog. Excellent succulent and house plant selection. Lovely berry bushes. Amusing…read moreroadside sign that is updated regularly- gives me a chuckle on my way to work. Very good!

Great plants and excellent customer service. Miranda is knowledgeable, answered all our questions,…read morejust awesome