Zach is amazing. I worked with him for my reactive, stubborn dog and saw real progress. He's…read morepatient, knowledgeable, and gives practical tools that actually work. Walks are calmer, my dog is more focused, and I feel more confident. Highly recommend!

Today was our first training session with Kassandre and I can't praise her enough! We brought our 7…read moreyear year old Golden Retriever. She was rehomed to us by a woman who could no longer keep her. Roxy;s first lesson was to learn how to walk properly without distraction. our first lesson went well and Roxy responded well. Can't wait till our next lesson with Kassandre. She gave us homework to practice using her new training collar and leash and I'm sure Roxy will do well under Kassandre's tutelage!

Bernie loves the staff mostly! Goes between their legs lol. He doesn't play with the other dogs…read moregenerally. All I have to say at home is "Do you want to go play with the puppies today?"....he then hops all thru the house!! We cannot go fast enough lol!

The rates for overnight boarding have gone up dramatically in the past year or so. Buyer beware…read more Also, there's a $10 per day surcharge for boarding dogs on holidays. When I boarded my two little dogs over the weekend I did not expect to be hit with $40 surcharges plus additional sales taxes. That was a surprise. The owner came out and explained that while it wasn't a holiday, it was winter break for schools so I was charged holiday rates for both nights for each dog. She was also defensive. She said her rates "are competitive" with other dog boarding facilities. A check of online websites showed me that her statement is not accurate. Camp Bow Wow's rates are higher. Some kennels charge more to board larger dogs, but at Camp Bow Wow we all pay the same rate even though my dogs are tiny. I've been a loyal customer for years. The staff has done well for my dogs. While I agree that good work should be compensated, but I disagree with the lack of notification. No one likes surprises. If you're planning to charge me holiday rates on non-holidays, you should tell me in advance or put in it writing on your website. That's only fair.

Dawn knows your pet! She has a lifetime of experience with dogs. She knows your breed, even…read morebetter than you do. We visited and reviewed every kennel we could find in the Albany and Troy area. Creekside was the only one we felt comfortable with. We've used this kennel for a single overnight up to almost 3 weeks. I've been there when people were dropping off their dog for months at a time. That speaks volumes. Definately reccomend Creekside Kennel.

My dog stayed here from 4/15-4/21/26. When I picked him up he was very dirty with urine and dried…read morefeces on his feet and legs. He also had raw spots on his elbows and knees. Brook, the manager, told me he had given her no problems other than when she went to wipe his paws before bringing him out to me. She offered me a rag and when I asked what it was for she replied it was for his "piss paws". I was shocked. Why was he standing/laying in his own urine/feces? Was he expected to eat in that same space? He also hadn't eaten the food I provided (his normal diet) so Brook took it upon herself to feed him "canned food" I don't know what kind. Again, I never received a phone call to authorize this. Brook knew he had skin allergies (he was there with both his anxiety and allergy meds-neither of which were dispensed to him) and random food can cause this to flare up. After getting him home and thoroughly brushed, bathed and fed, I contacted the facility and questioned his poor condition and was (for the first time) told my dog was uncooperative and attempted to bite... again, I was never told this until that point. If I had known there was an issue, I would have gladly okayed using a muzzle as needed. I am upset and concerned and will NEVER let my dog come back to this facility. He has boarded at other places and never has he ever come home in such a horrible state. On the contrary, he always comes home in pristine condition. I never write reviews but feel this is necessary and people should be aware. I'm sad because I like to support local businesses but this is one I cannot get behind.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

Another fantastic experience with Yvette and her team! If I could give 10 stars, I would!…read more Yvette and her team are genuinely kind and compassionate with our senior citizen pups. She cares for them as if they were her own and made a special visit to finish a pedicure for one of our pups. Totally unexpected but very much appreciated.

I have no interest in giving my business to someone who would bash the previous owner. The previous…read moreowner was an absolutely incredible woman who built that daycare on blood sweat and tears. It must be nice to ride the coattails of a legend. You may bring your own various animosity to the table, but shame on you for allowing yourself to put negative words into the universe and for teaching your staff to bad mouth someone who allowed you all to be in the position you are today. You should be thanking her and her previous staff for paving the way.

I feel so lucky to have found Mary. Not only is she a great pet sitter in general, she knows…read morerabbits. It is hard to find someone who even works with small pets, let alone has a solid understanding of them. On our first meet and greet, she came right in and sat down on the floor with my bunny. He greeted her immediately! Mary has helped me out during long stretches of time and also when I had to be out of town for a day while my bunny needed meds. She stopped in to make sure she knew how to administer them before I went. Mary is a delight. She's very communicative and flexible. She loves animals and they love her. And she knows what she's doing. I recommend her to everyone!

From the owner: We provide quality pet care in your home. You can trust that they're in good hands because we…read moreprefer pets to people!

Amazing pet grooming. Watson has been here A few times and…read morehe always looks terrific afterwards. The groomers take time and patience to make your Pup look dog show ready !

I've been taking my cocker spaniel here since she was puppy. The staff at Animal House treat the…read moredogs that come here like family and Molly, a very anxious and timid dog, runs right in to greet the staff every time she gets groomed (she doesn't even care when I leave)! I get compliments on her grooming and coat all the time. Thank you for taking such good care of my favorite girl!!!