This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

We adopted an un-trained 4 year old Olde English Bulldogge... a stubborn breed to say the least…read more.. and he liked to hump all new people... (funny but not funny) and was dog reactive to boot!! So we started looking into trainers... Thankfully I came across Upstate Canine Academy. After a very professional consult over the phone, we felt assured that this was the right place to bring our dog. We left him at the Academy for a 3 week board and train. Missed him like crazy. He came home understanding commands, don't get me wrong, it wasn't night and day, there was still a LOT of work to be done, but the work was really for us to continue the behavior instilled by the Academy trainers. We were given clear tools to work with him when they handed over the reigns. The incredible part about this facility is that they offer support for the lifetime of the dog after the board and train. (That is how assured they are of their program). Our dog has improved a lot since his initial training, and it is nice to walk him on a leash without his going ballistic when we pass by another dog... and a relief that he no longer humps our human guests when they visit our home! The staff at Upstate Academy are great. They are all dog lovers with an exceptional understanding of dog behavior. The place is clean, and you can be assured that your dog will be safe and happy while he is in training. This is a worthwhile investment.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

Alcove Kennels is exactly the type of place we've been looking for & we finally found it. Nestled…read moreinto a beautiful & secluded country location, not too far from our home. Melissa was nothing short of spectacular. She's a great communicator & very pleasant. Our labs (6&8) seemed to have a blast since they've been sleeping since they got home . We can't say enough positive things about our experience with Melissa & Alcove Kennels. We have found our permanent location for dog boarding.

From the owner: At Alcove Kennels, we believe that pets are members of the family and deserve the same level of…read morecare and attention as their owners. We treat every pet in our care with love, respect, and compassion.

Another fantastic experience with Yvette and her team! If I could give 10 stars, I would!…read more Yvette and her team are genuinely kind and compassionate with our senior citizen pups. She cares for them as if they were her own and made a special visit to finish a pedicure for one of our pups. Totally unexpected but very much appreciated.

I have no interest in giving my business to someone who would bash the previous owner. The previous…read moreowner was an absolutely incredible woman who built that daycare on blood sweat and tears. It must be nice to ride the coattails of a legend. You may bring your own various animosity to the table, but shame on you for allowing yourself to put negative words into the universe and for teaching your staff to bad mouth someone who allowed you all to be in the position you are today. You should be thanking her and her previous staff for paving the way.

Colonie animal hospital is a great place to bring your vet for high quality care. The front desk…read morestaff is attentive and greets your dog with a smile and hello! Even when the vets and techs come to the vehicle during COVID-19, they still remember my first dog when I bring her! I recently began bringing my second Fur baby! They really get to know your animal, their health, and offer cost effective solutions or tell you what you need to do self correct at home. This place also gave treats which my dog LOVED! The exterior may seem run down and the inside may not be the best but the staff and team here have hearts of gold and love and care for every animal walking through the door! Keep up the great work I gave appointments next week :D

When I adopted my dog a year ago, I decided to come to this vet facility since this is where my…read moremother has brought out family dog for years. Yes, this is the ugly building on a crappy part of Central, but the inside and staff makes it warm and inviting inside. It looks like they may have remodeled the waiting room and exam rooms recently. Everything is bright and very clean. The first time I visited and was put in an exam room, I took the time to look around to see how clean it was, and it seemed pretty spotless, especially for somewhere that messy animals come to everyday. The staff is very friendly and they go out of their way to make your dog feel like family here. The staff always remembers Leah, and also asks me about my Mom's dog as well. I think this place may be pricey compared to others, but I can't say for sure since this is my first dog. My dogs neuter was somewhere in the $600 with added testing and microchip insertion. It is $15 for nail trimming here, the flea and tick is $75 for a 6 pack - just for some comparison. I would not use this place for boarding because they do not have someone there all the time tending to the dogs, which makes me feel uncomfortable. All in all, I would recommend this place to someone, and I will continue to take my dog here until I hear a recommendation for somewhere better.

My 8 year old dog was ill and my wife and I took him to Shaker Vet. The vet that attended to my dog…read morewas Dr Landgraf. In the end., my pup passed. For the most part, my pup was healthy. Therefore, his passing was shocking. What I find totally insensitive is that Dr Landgraf never called us to review the autopsy report, as promised. My wife and I have used Shaker for a number of years and have been satisfied. The insensitivity on Dr Landgraf's part was totally outrageous and a bad mark on Shaker's reputation. Dr Landgraf's unprofessional behavior does not speak well to Shaker.

We went to shaker hospital because it was the closest ....................................an I…read moredidn't believe all the bad reviews But they are Completely unorganized, and unprofessional. an abusive to your pet There just interested in the bottom line witch Is money not you're pets well-being Be smarter then me an go to a different pet hospital .. My pet paid with his life that night buy my mistake going to shaker hospital .

Dawn knows your pet! She has a lifetime of experience with dogs. She knows your breed, even…read morebetter than you do. We visited and reviewed every kennel we could find in the Albany and Troy area. Creekside was the only one we felt comfortable with. We've used this kennel for a single overnight up to almost 3 weeks. I've been there when people were dropping off their dog for months at a time. That speaks volumes. Definately reccomend Creekside Kennel.

My dog stayed here from 4/15-4/21/26. When I picked him up he was very dirty with urine and dried…read morefeces on his feet and legs. He also had raw spots on his elbows and knees. Brook, the manager, told me he had given her no problems other than when she went to wipe his paws before bringing him out to me. She offered me a rag and when I asked what it was for she replied it was for his "piss paws". I was shocked. Why was he standing/laying in his own urine/feces? Was he expected to eat in that same space? He also hadn't eaten the food I provided (his normal diet) so Brook took it upon herself to feed him "canned food" I don't know what kind. Again, I never received a phone call to authorize this. Brook knew he had skin allergies (he was there with both his anxiety and allergy meds-neither of which were dispensed to him) and random food can cause this to flare up. After getting him home and thoroughly brushed, bathed and fed, I contacted the facility and questioned his poor condition and was (for the first time) told my dog was uncooperative and attempted to bite... again, I was never told this until that point. If I had known there was an issue, I would have gladly okayed using a muzzle as needed. I am upset and concerned and will NEVER let my dog come back to this facility. He has boarded at other places and never has he ever come home in such a horrible state. On the contrary, he always comes home in pristine condition. I never write reviews but feel this is necessary and people should be aware. I'm sad because I like to support local businesses but this is one I cannot get behind.

I've been taking my dog's here since we moved to the state. I have always received great service. I…read morenever have to tell Meg, the owner, how to groom my dogs. She just knows the best way of doing it. And they always look great! They're all soft, silky and cuddly! When a pet supply store moved near me, I tried their groomers. Awful! I was glad I could return to House of Dogs. And to the person from Tampa, who was so negative....its a dog grooming place....don't expect the Taj Mahal!

If I could give this place 0 stars, I would. The staff was not accommodating and were very…read moreunreasonable. My puppy was "banned" from here because apparently he pees and poops too much...mind you, it called House of Dogs, so you would think they'd understand that dogs urinate and have bowel movements frequently, especially as a 6 month old puppy. Interesting enough, we now go elsewhere for his grooming and boarding and have had a very pleasant experience with 0 complaints so clearly the dog is not urinating an abnormally large amount, rather they just are not capable of handling it. So for that and the fact that they no longer want to care for our puppy the 1 Star will have to do.

I brought my two bunnies to Tina for nail trimmings. She was patient, gentle and so kind. Tina was…read moreprofessional and took great care my bunnies. I would recommend her to anyone looking for help in keeping their animals in great shape. Very responsive with my initial outreach too!

Tina did such an amazing job with my two pups! They came home looking and smelling great, and the…read morebandanas she gave them were such a cute touch. We even got adorable pictures of them after they were finished, and they each came home with little goodie bags too! Thank you so much for taking such great care of my boys! They will definitely be back!