We went to the store yesterday (June 21, 2021) a very nice professional employee was very…read moreknowledgeable about the ingredients for healthy food. She helped us pick out dog food that was is similar to the one we have been using for our dogs because we could not find the product that we have been using in this area. We moved from out of state and the very nice young professional employee found us another food that was very similar. And it's local and a family owned business. Which we really like to support. She also informed us that the food that we buy at a local grocery store was recalled and we had no idea that was happening. So we thank you for helping us with our dogs so that they are on a healthier diet. Thank you very much and will see you soon

Healthy Pet is a great place to come for better brands of pet food. I feed my dogs wellness brand…read moretreats and food, and the selection at the other stores around here, isn't as good as what Healthy Pet carries. When I first got my pups, Healthy Pet was the only place where I could find natural food options for dogs. So that leads me to believe they are in the know on what's best for your pets, before other stores do. Another reason I like coming here, are the free roaming cats. No, I'm not a crazy cat lady!! It's fun when for me when I come across one, and a couple are very friendly and like to be pet. This is something I like because my daughter is allergic to cats and I can no longer have kitties in my place. Years ago, my father brought me here and we discovered they had cats available for adoption. Of course I fell in love with one and had to have her. The process and what they required for someone to adopt was a bit strict. They will not let you adopt if you plan on letting the cat out. At least back then they wouldn't. We got a lecture on the dangers of letting a cat outdoors and we had to swear we'd keep her inside. I thought this was a bit much. But when the lecture was over and I swore I'd keep her inside, I left with a kitty. They have a program for pet food, where if you buy ten bags, you get one free. I personally think this is a good deal. The pet bed and leash/harness selection isn't great, but they have enough. They have bulk bird food I buy for both my outside bird feeders and my inside parakeet, who has a preference for their bird food. They have a nice fish selection, both salt water and fresh. And they still have a cat adoption clinic, in their store. Every time I go there, there are quite a few available. If you're looking for specialty dog food brands, or the usual brands, and a more personal form of customer service, this is a nice place. I'm giving four stars and not five because of their requirements for cat adoptions, semi limited hours, and lack of non food dog items such as leashes etc. Oh, the cat I adopted, Sophie. She lived to be 13 and was an outdoor cat her whole life. She could often be found under the lilac tree or on the walkway getting a cat tan, often accompanied by the other outdoor cats of the neighborhood.

We got our dog "Ted" there a month ago and couldn't have had a better experience. He is a Yorkie…read morePoo. The staff was great and very knowledgeable.

The people who work here are really nice, but any store that keeps puppies cooped up in glass cages…read morefor the public to ogle during their formative weeks is not a place I want to patronize. Of course, I get severely upset when visiting pet stores that sell dogs and now can't even look in their windows. You are probably not as sensitive as I am. I have actually shopped here, against my better judgement. I fell in love with a young Syrian (teddy bear) hamster and had to bring her home. Two weeks later, she gave birth to eight pups, because this store apparently can't be bothered to segregate the small animals by sex. I could have just taken the pups back, but I couldn't bear to take them back there, so I separated the boys and girls at hamster puberty and found them homes myself.

First, this place operates like a Swiss airport--meticulously clean, always on time, and flawlessly…read moreefficient at every step of the process. During busy times, there's even someone in the parking lot radioing ahead to the counter to announce your dog's arrival and prepare the team to receive them. They greet your furry friend with open arms and come equipped with a grooming history card to check if you'd like any changes. But honestly, why would you? These experts know better than I do about all aspects of this process, and for that, I am truly grateful. When it's time for pickup, a friendly call informs you that your dog is ready, returned to you gleaming and gorgeous, accompanied by a debriefing of any concerns. They are my first-line defenders when it comes to Saydee's overall health, including her body, teeth, fur, and ears. Appointments can be challenging to secure because they are that good, which is why I book mine for the entire year. Monthly visits work best for me, and I gladly drive 35-45 minutes each way because I wouldn't trust anyone else with this task. A word of caution regarding any unfavorable reviews: They are poppycock. Professionalism isn't always warm and fuzzy and f you would rather hear flattering words while dealing with sloppy grooming, tardiness, and inconsistency, go somewhere else. But if you're looking for true professionals who know what they are doing and execute it perfectly, bring your fur baby here!

Owner and people working there are extremely rude. Stay away. They turned it around as if you're…read morethe one who's being rude ,once they gave me the wrong dog. When I told them it wasn't mine, they said well it's black and white.????? Very insulting , they think they own Union Street.

Stopped by today to donate supplies that will no longer be needed including:…read more Dog food Dog Treats New small toys Leashes Collars Bowls Washed cozy beds Washed pet motif blankets in many sizes Clean towels I was greeted warmly and thanked kindly. I am happy to help out. Today a group of new volunteers were in training to assist the modest staff who accomplish so much for animals in their care. Their website facilitates adoption and training services. Parking is plentiful, and service is friendly and efficient.

On August 12, 2026 my grand rabbit passed away. I called my daughter who's out of state at school…read moreto let her know because Miley (the rabbit) was hers. She sent me the money to get Miley cremated so she could come back home which is $60 for the cremation. My daughter sent $80 so she could get her nose print and fur clipping. I called her while there and told her that the clay paw print was a extra $30. She said okay and asked for that as well. My daughter sent me the $30 for Miley's clay paw print. I and my daughter paid a total of $110 for her rabbit to come home. We paid on card and left Miley with APF. We trusted APF to make sure our wishes were fulfilled and granted. I was called yesterday August 19, 2026 towards the end of day that Miley had been returned and was ready for pickup. I was unable to pick her up yesterday so I went and picked Miley up today. I arrived at APF around 12:10pm. I walked in and picked up her remains. I was looking thru the bag when I noticed that the paw print was not there. So I walked back in and addressed the issue. They made it feel like I was lying to them and went and checked the receipt and saw that I did pay for it but never got it. Then they said that they will talk with the people tomorrow when they come in and I told them no because it wasn't going to fix the issue it's not like they can do her paw print now as she is cremated. I told them I wanted a refund. They asked me my address and I told them that they could refund it how I paid for it. They said that they aren't able to do that which I found highly aggravating. So they are mailing me a paper check. If this happened to someone who had lost a child in birth and they never did their child's hand and foot print an the child was cremated the parents and family would be highly upset and emotional. This is the same thing. Some people view there animals as there kids and treat them as such. There are no words in which we can express our aggravation, hurt, and there is absolutely no way they can ever correct this for us either. I'm shaking writing this because this is something that we will never be able to look at again. When I look at my dog's paw prints, my cat paw print, I an my daughter will never be able to look at Miley's paw print.

This is a great place to bring your dog for the most part. The staff truly care about the animals…read moreand are very communicative with owners about any issues. The owner seems like she honestly cares about the animals but she disregards many employee concerns. It is not an ideal place to work. Employees are often not communicated with until last minute about staying beyond their designated shift and they are asked to perform tasks well outside of their hired job description. For example, incubating and raising ducks and chickens inside the bathroom of the business. This also led to the heat lamp blowing from being left on all the time, and causing a small fire that was thankfully caught by another employee before it caused any damage to people, the dogs or the building. The ducks and chickens remained even after. The entire bathroom was virtually unusable as the ducks and chickens were allowed to roam around defecating on the floor.

When HLB opened in Troy it was a godsend for my two fur babies. Back in 2020, I owned 40.00 for pet…read morevisits. Then COVID happened, I got laid off after I had moved. I didn't find work for months. It was a terrible time. And I forgot about the debt because I was barely getting by. Now that I'm back on better ground, I paid my debt and requested a pet visits for my senior doxy. Paula declined and stated she informed a fellow pet service of my debt. It is her right to decline but purposely trying to sabotage me getting service from someone else is truly mean spirited.

Scheduled my very nervous goldie for a full haircut. Beautiful results two hours later for around…read more$100 - a handsome boy again. Thank you for your patience, Sherri, I know he can be a pain in the *ss !

I have to say shampoodle went above and beyond by coming to my home to clip my dogs nails. The fact…read morethat they go to homes to service your pet is outstanding and beyond in customer service! Cheyenne was absolutely fabulous. she deserves five stars as well

if I could give this a negative I would. JILL is the rudest groomer I have ever met!!!! she was…read morealways very short when you would drop your dog off like you're bothering her!!! I'd go to any other place but here!!! also, my dog would shake like he was not cared for properly at this place. Do not go here!!!!!horrible service

I brought my dog here after two bad incidents from the previous groomer that I brought him to for 5…read moreyears, so I was a little nervous. I couldn't be happier with the way it turned out! They did an excellent job and he looks so good! I'm so glad I was able to find another groomer I can trust.

Grrreendog also has doggie day care. my dog loves it because it includes enrichment, a nap, other…read moreactivities unlike other day cares which just have the dogs run back and forth and back and forth. Lulu's "teacher" even writes up lesson plans!

Will give two stars because it wasn't the worst experience all around. I had a great experience…read morebooking my appointment and with the front desk. However after bringing my dog home I noticed his ears were cut choppy and his body is uneven. For $95 I expected a more even, polished cut. It seems they may have rushed through the appt. maybe they need re-training for their groomers to cut dogs hair properly. Not sure how they looked at him and thought this was appropriate for them to let a dog leave looking like this.