Exceptional Service and Transparency - Highly Recommended! I…read morecannot recommend JJ Electrocity (740 Red Lion Rd) enough! I brought in my Samsung Galaxy Note20 Ultra 5G after it suddenly started draining the battery in minutes, wouldn't hold a charge, and forced itself into a "safety lock" airplane mode that blocked access to all my photos, contacts, and documents. I was panicked thinking I'd have to buy a new phone and lose my data. From the moment I called, the owner, J, was incredibly helpful. When I arrived at the shop (located right at the intersection of Red Lion & Verree), I was greeted with a warm smile and a kind personality. The most impressive part of the experience was their transparency. They have a camera at the technician's desk linked to an overhead TV screen. J and the tech showed me a magnified view of my phone's internals so I could see the exact damage to the battery conductor/connector. I was even able to watch the technician perform the repair live on the screen! It was fascinating and gave me total peace of mind. They had the exact part I needed in stock, and instead of walking out with a "dead" phone, I walked out just an hour later with my device cleaned and working perfectly. While I was waiting, I noticed a steady stream of customers dropping off and picking up laptops, game consoles, and cell phones, which clearly shows how much the community trusts them. They also have a great selection of supplies like cases, chargers, iPads, and Ring security cameras. If you need any electronic repairs, go to JJ Electrocity. Fast, honest, and expert service! The business is known for its fast turnaround times, with many repairs completed within an hour, and they offer competitive, honest pricing.

if you wanna get a PlayStation fixed, do not go here all they do is play in your face and then all…read moreyou do is pay for it and then they give you a warranty and then you end up having to go back because they didn't fix it the first time and then you keep going back over and over again and that shit never fucking works. Don't spend your money here.

I have never in my life felt that way or even treated with such bad manners and that behavior comes…read morefrom the store manager Horrible service! The store manager reflects the team spirit of rudeness & unprofessional customer service (he told another sales girl he'll make you loose your time don't bother assist him - we'll not help you today I'm not listening to your conversation) these are some simple examples showing how he was speaking and treating me. Sadly, this is what T-Mobile leadership looks like in this retail stores. If anyone decides to go with t-mobile just avoid this location and do yourself a favor and shop somewhere else.

Gregory was a great help to my daughters and I today ... She was a able to get the perfect phone…read morefor herself... She left with a smile so I'm happy... Thanks for everything :-)..we will be back!!!

ipad screens replaced promptly and at a reasonable price, I was contacted once the repairs were…read morecomplete. I would recommend this business

I initially brought my iPhone to have the screen repaired, Aaron was honest and and upfront and…read moreit's embarrassing to admit but my screen wasn't broken. I forgot I had a screen protector on and that was what cracked. He could have easily taken the phone in the back removed the screen protector and charged me for a "new screen". Needless to say he became my go to place for any electronic repairs needed. Couple days afterward, I really cracked my Apple Watch and was heartbroken. Apple wanted about as much as a new watch would cost to fix it. Aaron's price was fair and he even fixed the crown which had become unresponsive after the screen cracked. Aaron was responsive about the repair, friendly and charges were very fair. I highly recommend this shop to everyone!

Had some issues with billing & our service so we visited this Verizon store. The service and…read morefriendliness was top notch. We had Angel help us. He was professional & super helpful. He went above and beyond to solve our problems & issues. I would definitely recommend him & this store for the excellent service that they provided. A+A+A+

Follow up to bait and switch: we left this store and went to a different store which honored the…read morecurrent sale prices. Avoid this store and go elsewhere.

I left a review before for Fouad. He fixed my cell phone initially and put a new screen in for an…read moreextremely fair price for my iPhone 8 S plus. Exactly 34 days after he did that, I dropped my phone in order to keep myself from falling. Even with my protective case the screen took another hit and was shattered. I was four days beyond my warranty and my cell phone repair did the repair for me again and extended my warranty. I felt so happy and grateful for the extension. I don't think anybody tends to go to these lengths to make people happy. I will never use anybody else again! And yes I did pay the good karma forward To someone else that needed help :-)

Fuad, owner, is very courteous & professiional in his work. He fixed broken screen of my Xiaomi…read moreRedmi Note 5 very satisfactory for very reasonable cost. He also put screen protectors on my wife & my phone satisfactory & reasonable cost!!

I bought a flip phone from 9983 bustleton ave store on Aug 30th, 2024. I paid with a credit card…read more When I asked for a receipt before leaving the store the clerk was surprised. When he handed me the receipt, he gave me a phone charger off the wall telling me it was free. When I got home and looked at the receipt, I found that he charged me for the charger. Apparently, he was going to pocket the money for the charger until I asked for the receipt. I called customer service and they told me to go back and get a refund. I went back to the store and they would not give me a refund. While at the store I called customer service again and they then gave me refund. The clerk told me to never come back to his store again. I said fine. I went home. The first time I used the phone was Sept 2nd and it would not work. I called customer service and they told me to go back to the store for an exchange. That wasn't happening. I have been on the phone with metro customer service many times since. They put me on hold then send me to a half dozen stores all of which say from the video I took that something is wrong but they cannot warranty it. I have talked to their warranty co several times but because I did not drop it or wet it they say it was not covered. Finaly after 3 hours on the phone today they said they will put me through to claims dept to get another phone. But when they transfered me it would go back to the original call in phone number and everyone I talked to was acting like this was the first time I was calling. After 3 hours on the phone and the 7th person I talked to I decided to write this review. i will never buy from a metro store again 1. How can you sell a phone and not warranty it when I have the paperwork.

From the owner: Switch today & enjoy America's largest 5G network.read more

I am old and disable. Last week terrible service little skinny lady put on a mask and rubber gloves…read morewhen I came in. manager and girl were arguing over the phone and the little girl didn't help at all and told me I was dumb. then I came yesterday, they took out my sim card from old phone, switched e-sim card to the new phone, and the new card did not work at all. then when I asked for help, they said they couldn't do anything and would have to find a different store. yesterday especially rude was manager, big young lady. I was hardly walking till my car, about 6 workers inside was sitting on window, doing nothing,

I have been a Verizon customer for almost 20 years. That will change as soon as my current plan…read moreexpires. I visited this location and explained to the Verizon member Andrew that I wanted the A17, telling me that it was out of stock. He pushes the Samsung S26 which I clearly explained multiple times I did not want a high-end smart phone, when I am looking to add a 5th phone onto the account in the coming months. When I said that I wanted to order the Samsung A17 and I would pick it up at the store, by a miracle from the heavens, they located the phone I insisted on in stock. Never mind the fact that I am a long-term customer, but since he could not upsell me, I was no longer of importance. I asked about accessories for the phone and I was told they did not have any for this phone. Congratulations Verizon, I am taking my business elsewhere. Including my home internet and cable, all of which I get through you.

love how they explained everything to me and fixed my playstation the same day also got a free case…read morefor my phone definitely going back

I came in to get my cracked screen fixed ( I have an IPhone 11 Pro max for context ), was told the…read moreservice would take about 20 minutes and that it'd be done that day. Left and came back, was informed that the screen they put on it was defective but they were getting inventory and would still be able to fix it that day. Left again and as it got closer to closing time got no call, ended up calling the store but instead of connecting me to the store itself connected me to a 3rd party who claimed they'd contact them to get in contact with me for an update. Never got a call from them, ended up coming back before close ( around 6:30 ) and the neighboring business had to inform me that the employees had left and closed until the next morning. I did end up getting my phone the next morning and the screen is fixed, I can't say whether or not it will hold / malfunction or whether they'll honor the 90 day warranty if it ends up failing or breaking my phone, but the customer service is subpar and unprofessional and the communication is awful. Glad that I didn't end up with the experiences other people had but wouldn't recommend it considering how sketchy the entire transaction was. TLDR: Bad communication, indefinite completion times, unprofessional. Low prices but shady practice overall.