I wanted to Thank Nimeys New Generation staff for a positive experience in purchasing a used Jeep…read moreCherokee. I had a trade that they offered a very reasonable trade value. I was treated with dignity and respect in my vehicle purchase. They went out of their way to make sure i was pleased with the terms of trade, and purchase. Especially sales associate Jonathan G., and Finance Mgr Brian. Mike Reinold

I chose to go to Nimeys for a closure concerning my car inspection…read more Matt Nimey went out of his way to help me out & everything was settled within a reasonable amount of time! From now on I will go there not only for my inspections but for regular servicing for my Crosstrek auto! A great experience for sure!!!!

yeah I took my car to get fix just got a great job lance charge 400.oo something dollars made wait…read morea few days car was never worked I lost my job I need a car to drive 100 plus mile to work. I took car to friend a few day later after I got fired for high paying government job. it was simple coil. crack head is scum

I have been bringing my vehicles to Lance's shop, since 2007. He always greets me with a smile and…read morea friendly chat. He cares very much about providing high quality of service, at a low price, for a short turnaround time.

Senad was wonderful. He welcomed my mom and I in and really took the time to let us know about…read moredifferent cars. He handled everything quickly and efficiently.

This will be a little long but needs to be to understand. I…read morestarted my service journey over 2 weeks ago. I was given an appointment for Friday October 9th.I received a text as soon as I left confirming that date along with several others and a phone call. I had my car there at 7:15 and was told I would be called/text with updates. When I heard nothing all day it was 4:15 and I was smart enough to drive there to check on my car. When I arrived I was told the tech never got to it ,do I want another date? I never raised my voice, never showed anger, I just said I will take my car and call again, mind you if I had not drove there they would have never called/text and I would not have my car for the weekend. I went back Saturday to set up another service date and that was set for Wednesday the 14th. This time no text, no reminder text/email . I drove back on Monday to confirm but nope, they could not find me on the computer and had no record I was coming in, again I showed no anger, was not rude, never raised my voice. I dropped the car Tuesday night thinking I was all set. Wednesday arrived and I received a text about the service to be performed. I called the service desk to confirm what should be done and was put on hold. I waited 25 minutes and then I called from another phone to let them know I was still on hold. "oh I am so sorry" was the response , "hold please !" I waited Another 9 minutes, still not talking to anyone , get the other phone and repeat the process but this time I respond by saying just leave it. I will take it somewhere else. "OK "was the response. When I arrived I was handed back my envelope with my keys in it and I quote "your all set thanks." Still not raising my voice and in total control I ask to speak to the service manager but was told was in a meeting (10:15). I then asked to speak to the General Manager, no in a meeting, they did let me speak to the the Assistant Service manager who listened to my concerns, but honestly spent more time telling me why I was on hold for 30 minutes rather than my concerns. What a way to treat a customer who was willing to pay$199.95 an hour. I guess if we are billing on what people's time is worth they owe me for at least the drive there and back Friday and Saturday and again Wednesday- 199.95 x 3 = $599.85-- yes I am being sarcastic. this department needs some serious customer relations training

I was told I was only going to be charged for THREE (3) days for the rental car while my car was…read morebeing repaired. I also mentioned it when I was checking out & was told the adjustment was made to my bill. Liar, liar, Pants-on-Fire. I was charged for FIVE (5) days! I've been dealing with Don's Subaru aka Subaru of Utica since 1998. I've always felt I was treated fairly, but now I have my doubts.

When I bought my new 2021 Subaru forester from these guys in I had a great experience with…read moreBethany. No BS. No sneaky car salesman, just honesty and facts. Gave me a pretty fair deal, and I was so impressed with how they were I had 2 family members go there who bought a new forester and a new wrx. The last few days I had an issue with the check engine light and a part on my car the last few days and Bill Rapp and Romano Subaru in Syracuse both said they would charge me $175 and $190 just to hook it up to a computer for the trouble codes when I already ran the diagnostics myself. It's 4 years old now with 126,000 miles and this was the very first issue my forester has had. I called Subaru Utica they said "drop it off in the morning and we will see what we can do". Long story short they finished it within 5 hours, did a whole vehicle inspection, took a video and did it FOR FREE. Again I am very happy with their service and I will be returning here to purchase another vehicle when the time arises. THANK YOU Tyler and I'm glad you like the lift!

Went and had my wife's SUV and my pickup detailed.. they did an awesome job ! Looks great... I…read moreshould have taken pictures ... but I didn't

From the owner: Customer Service We don't want you as just a onetime sale…read morewith a bad experience, we want you as our customer for life. Our motto is We want a customer not just a sale. We also specialize in vehicle detailing. Our detail team has a total of over 20 years experience in the detailing business.

I was looking for a Honda CR-V Hybrid with low mileage, at an affordable price and found it at…read moreCARite of Yorkville! I live in Evans Mills, NY, which is over an hour away. I called to see if their Honda CR-V Hybrid was still available and it was. They, Stephen, worked with me, since they were not just around the corner from me. So, I could come down to view, test drive, and decide if I like the car. CARite is a really good dealership to deal with and I will look to them first when my Honda CR-V Hybrid gets too old to drive! Thanks, CARite, Stephen, I'm really enjoying my Honda CR-V Hybrid, with getting over 38 MPG!!!

I highly recommend Mark Eddy at the Utica location! He is the sales manager and made the experience…read morea great one. He made me feel very comfortable during the whole process.

Since you fucks keep deleting my review on your website here you go: If I could rate this place a…read morezero I would about six years ago my mom purchased a Mercedes for me that she paid in CASH almost 30k. Not even a few months later, the car was giving me a lot of issues and then I finally couldn't reverse the car or put it into drive. They sold me a complete lemon and I had to get rid of it. Save yourself the frustration that I had to go through getting rid of a car that was fully paid off trusting the wrong people. They always say a car salesman is no better than a criminal. You scumbags I hope you go out of business soon.

From James, to the GM Mike, to finance David! They were all nothing short of amazing. No pushiness,…read moregreat knowledge. Overall good people. Went in on a Saturday with an Idea of what we wanted. Got his approval. Got a call on that Monday before delivery with an even better deal!!!! My husband loves his new car! Thank you guys!!