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Northeast Motors

5.0 (2 reviews)
Closed 12:00 pm - 8:00 PM

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3 years ago

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Subaru of Utica

Subaru of Utica

(25 reviews)

Everyone I met or just exchanged smiles with seem to be very…read more pleasant. When we got down to business it was smooth as can be. The follow up was more than, way more than expected. Spectacular! If I live and am still able to drive capably, I will return. I will certainly recommend to others.

BUYER BEWARE: First off after test driving a few brand new…read morecars could see they were not taking care of well. Stains and light scratches on interior doors. no floor paper protection or wrap on any cars. and car I was driving was left with many water stains on exterior. I gave them a break on this as cars will go to detailing before purchase. SCAMERSHIP ALERT PART: Was shopping for a Forrester this week, utica Subaru was one of the first I stopped at, After comparing deals I found a great deal at a different dealership. I wanted to give the local (utica Subaru) a chance to compete. After the salesman gave me a verbal Agreement on the phone to match the deal. I pressed him to see numbers on paper. He specifically gave me his word he would match exact deal ( My first mistake to Trust him) his manager agreed on deal match and he assured me all would be exact same out the door price and trade in. he told me come in and we can write it all up and finish paperwork I canceled with the original dealership and went to Utica too test drive and do paperwork, was too late in day to purchase the vehicle that day. After giving them my credit application and all other details I asked for the break down before signing. Came out with a paper that Listed the out the door price at almost 2,000 dollars more than what we agreed upon. After I brought this up he goes "oh its more than we agreed upon let me check original deal" , went back to financing office made me wait until after they closed to tell me he doesn't think they can make the original deal work. I proceed to tell sales guy in parking lot do not run my credit or use my social, and Im going to cancel this deal. After leaving I reassured them I do not approve of credit Application submittal. Credit app still locked inside, no response yet by text or email. misleading dealership huge waste of time and now I lost other car deal. they will also most likely sell my information now...

Northeast Motors - usedcardealers - Updated May 2026

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