Five-Star Experience & Outcome: From Initial Contact to System Commissioning
Northeast Ductless recently completed a whole-house installation for me of Mitsubishi ductless hyper heat units (2 external, 5 internal heads). This represented a major capital project more than a year in the planning as I sought quotes from different suppliers/installers.
From the first contact, Larry Cubeta and his team were: expert, responsive, communicative, professional and reliable. I felt that we were partners in my project.
Northeast Ductless, as the name implies, ONLY does ductless/split heating/cooling systems and Larry knows his stuff. You won't find someone who is more experienced, has a better sense of system design, can make modifications on-the-fly as needed to accommodate house attributes and cares about quality. Northeast Ductless is not just trying to sell you a system - they realize it's a major expense, it involves modifications to your home and it needs to perform properly and look good. My installation (which was not simple, given my house configuration) went smoothly and when Larry and Matt left, the system worked perfectly. Northeast Ductless were "turnkey" in that I did not have to involve any other contractors - maintaining single point responsibility. Northeast Ductless were not the cheapest quote I received, but I knew I would be getting what I paid for in terms of quality and service.
In our post-Covid world, Northeast Ductless implemented strict health and safety protocols (masks, distancing etc.) on my job in collaboration with me. With communication and coordination it was easy and effective to get the system installed and commissioned while maintaining practices that protected all our health, with minimum time inside the house. Northeast Ductless also works cleanly inside and out - leaving no dust or debris.
Northeast Ductless is a Mitsubishi Diamond Contractor as well as being an accredited/preferred installer with State agencies and my electric utility (this is important to be able to access available clean heat rebates).
Highly recommend Larry and the Northeast Ductless team. read more