The Hot Water Solutions staff just installed a Mitsubishi Heat Pump system for us. The service was…read moreexemplary; the sales rep was responsible and competent, and the install techs professional, clean, and thorough. They handled all the rebate paperwork as well. A five star recommendation.

We used HWS as part of a kitchen remodeling project. Our contractor asked us to use them. To put it…read morebluntly, working with HWS was the worst part of the project. Not only did HWS staff damage appliances and countertops, they created rework for other service providers. And, the owner wasn't nice about it. At all. Customers are afraid to talk to him. I haven't even gotten to the poor plumbing and electric provisioning. Our kitchen lights were inexplicably connected to our outdoor lights by HWS. When asked how to fix this, I was blown off.

Review was for a very slow draining kitchen sink repair. Contacted them via the Yelp app. Received…read morereply right away. They were able to come the next day. They called to prep me that they were coming the day of. Then they pinged me when the technician was close. I like that level of communication. Fixed the problem in 30 minutes. Decent price for a plumbing house call. I'd use them again.

Called Dempster and Bill came over too look at my pressure tank because I wanted a larger one put…read morein he charged me 175 dollars service charge and if I hire him it would be included in the price then he noticed a leaking hot water tank so I asked him for an estimate he said he'll get back to me but i told his office that I wanted a certain brand hot water tank and a different size plus a larger pressure tank . A Week past never heard back then I called and went back and forth with the office about the tanks the bill said that I should pick up the tanks and he'll put them in . So he got his 175 dollars service charge and did nothing but looked never heard back A bad way to run a business so I had to hire another plumbing company which was very helpful and professional with no service charge and did a great job and gave them more work to do too Dempster gets a 1 star for being unprofessional and taking my money for nothing

Extremely happy to find a professional and reliable plumber close to home. Pat arrived within the…read moreprescribed timeframe. He was well prepared with tools and attire. We couldn't have been more pleased that he was COVD-19 compliment wearing a mask and covering his shoes.. Most importantly he identified and fixed our drainage issue in one visit. Another plumber had been here twice; resolved a drainage problem in the shower on visit one. However, then there was a worse glugging between the kitchen and tub! We asked for him to return and address the new issue. He returned but was done did not work and things kept getting worse. He told us to use Draino and if that didn't work to call Lady Rooter! In the alternative, he offered the option of cutting out our pipes to seek the block and then replace them. After much thought we decided to call Robert Bradway. Bradway was so accommodating and as I said above, fixed our issues in one visit and even provided eco friendly recommendations to assist in keeping our pipes clear. Hopefully, we will not need them anytime soon but it nice to know they are there.

I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Rapid reply. Tech (Jeremiah?) knowledgeable and flexible. As far as value, expected results but at…read morea premium price.

They came within a few hours. Very affordable, no hidden fees. Matthew was very professional and…read morefriendly. Would hire again.

Mr. Brady is the first master plumber that has not tried to rip me off. He was able to design and…read moreexecute plumbing upgrades and solutions for me that increased the value and practical usefulness of my home under the budget I had. He is licensed and insured with decades of experience. His work as never required me to call him back or to call another plumber to resolve issues. I took a chance on Brady when my old plumber retired and I am happy I did. Me and my wife plan to work with him if we need any upgrades on our home.

replaced outdoor faucet that was crissthtreaded. Repair was more expensive than it should've been…read morebut repair was adequate and timely.

Please don't use Doc's Plumbing! We had a pinhole leak in a…read morepipe that wasn't discovered until it had drilled a hole behind our drywall and started puddling on our wood floors. I tried to patch it with some putty, but it was still leaking and just a couple of days before guests were to arrive. I saw all the 5 star reviews for Doc's, so I thought I'd try him too. He had just come back from vacation and must have had a ton of requests waiting for him, but like others have said, he got back to me, let me know how busy he was, and when he saw a break in the action, was able to come over and deal with the leak. We had a cobweb of copper piping in a very tight space to work in - it took me a while to just find the leak. When Ted was done, all that nasty old copper piping (the section he took out must have had 10 couplings in it), was gone and just one nice, new Pex piping was all that was needed. My jaw almost dropped to see how clean and efficient the work was. So yeah, please don't hire Doc's Plumbing! After all the dismal experiences with other plumbers, we want him all to ourselves! PS: his mini school bus is a really cool shop on wheels!

Ted showed up in his school bus office. He was on time, and thoroughly prepared. He had to purchase…read morea replacement toilet from another site, but returned within 30 minutes, and finished the job within two hours. His crew was extremely friendly and helpful, and Ted's work and attention to detail was impeccable. He even replaced a valve for free, and provided additional advice for winter plumbing issues. Highly recommended.

What a huge relief. After weeks of not being able to get ahold of another plumber, we finally found…read moreDoug and he was able to come over within half an hour of calling!! He immediately fixed our problem and we will absolutely be calling him again for future work.

Not sure about their business. But driving behind them going up Palenville Mountain, they were…read moredriving erratically and almost hit the guard rail and the mountain itself. If they can't seem to drive in the lines. I can't find myself to hire them.

Cliff Tienken Plumbing. We just built a house and Cliff…read morewas our plumbing contractor. We did plumbing, radiant heating and Mitsubishi Mini-Splits for cooling. They did a great job and I was totally happy with everything. Cliff and the crew-Dan, Mark and Jeremy-were fast and efficient. It was a big project, as far as any residential house is big. Issues, and there will inevitably be tweaks in a big project, were dealt with immediately. These folks hit it all, from service to price to follow-up. I absolutely recommend them!!

I needed a plumber ASAP and a friend recommended Cliff. He called me right away and went and…read morechecked the problem within hours of my call. The issue was fixed the next day and price was reasonable. Thank you,