I woke up on last Saturday morning with no heat and took a precursory look at my 19 year old…read morefurnace to no avail. While I had no service contract with anyone, I called Appolo since my daughter has had good luck with them. As it was off hours, the answering service told me I should receive a call back within 15 minutes, which I did. The tech explained to me that off hours charges are higher and that he had two calls to handle before getting to me. He called a few hours later to tell me he was on his way to me and arrived shortly after that. He was considerate and listened to me explain the troubleshooting steps I had already taken and was able to diagnose and correct the problem in short order. I also took his suggestion and signed up for a service contract, which lowered toe cost of that day's service call. I had a question on the invoice so I called the Appolo office the following Monday and found the staff very helpful and considerate as well.

Garbage, I have one furnace and a water heater. A switch blew on the water heater and I called them…read moreto come look at it. They would not come around without signing up for a service agreement with them. They gave me no option in the type of agreement and they put me on the silver plan. The guy came round and switched the switch ,lit the boiler which took literally 2mins and said he would not serviced the unit until the fall and gave me the $600 bill. 2 months later and still no service I called them to make an appt and waited another month to get one. They call Friday to confirm, I take off work Monday and they never show. I call them Tuesday and they say they called to cancel Monday AM . I ask to repeat my number and they say area code is 847? They are just full of crap. They have my address they have already called and they won't come complete a service. I ask for a refund as they fail to complete any service on a service agreement they made me sign up for before they came around without an option on the type of coverage I wanted. Now they won't refund my and we are 7 weeks to the holidays. As per the review above these are just cowboys, nothing but crooks over charge and do nothing for the money . 100% disgrace to the industry

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

I called today to inquire about switching my service to CES (big mistake)…read morespoke to a nasty woman named dawn, who wouldn't even let me speak to a salesperson (bimbo was on a power trip) I don't know how these people run their business but having this idiot Dawn as the contact person is not a good idea Stay away from these folks

I needed a bathtub drain replaced and also asked Dan for a quote on replacing my kitchen drain…read moreline. The quote he gave me was totally within my budget and at the last minute when I added a fix to my sump pump/ washer line, he had all three projects done in one afternoon and the quality is amazing! I am so happy I found Dan and recommend him to you and to all of my friends!

Poor communication to set up an appointment made it difficult to finally get to an agreed upon time…read morefor a tech to come look at my problem. After a cancelled appointment where I didn't find out that tech wasn't coming until after the two-hour window had ended, I finally got a tech to look at my issue two days later after the cancelled appointment, from the original contact about a week. The job hardly took an hour for one person and the labor charge was out of this world expensive, I would have expected that cost for two people for half a day. Also after the tech had left, I went into my basement and noticed that he never cleaned up his mess, a quick courtesy sweep or at least a pick up of the large pieces of garbage would have been appreciated. It is only two stars because the job is finally done. I wouldn't recommend.

Reliable in any emergency situation. Great family! They're fast, efficient and always get the job…read moredone!

Sam, Sam, the GANGSTER Man!…read more I called Sam because I had no water pressure in my house. He had two guys dig a hole in my front yard and then just left. I had to call to get him to come back to do the job. He replaced a section of pipe from my house to street and charged $4,800! I spoke to another expert in the business who said that was at most a $1,500 job. Update - After he left, the pipes started leaking. He didn't return my calls, so I called someone reputable who said that not only DIDN'T HE REPLACE THE PIPE, but he also CRACKED THE EXISTING PIPES, CAUSING A LEAK! See you in court Sam!

Had a leak in basement and called mayday to repair. When plumber arrived he crawled into crawl…read morespace to check out the leak and came out and said there wasn't one. Told him another plumber had taken a picture of leak and just wasn't able to do the repair himself. Was then told the original guy that came must not know what he was talking about because there was no leak and I should trust mayday because he's a master plumber. After he left I crawled back to see if there was a leak or if I was mislead by first guy that came out. As you can tell by the photos there was definitely a leak. Mayday has refused to return any of my calls since leaving. I would not trust these guys to do any plumbing repairs

From the owner: Plumbing Services read more

I'm so glad I switched to Action Fuel. Excellent service and professionalism abound in this…read morecompany.

Overpriced install of indirect water heater …read more Came back twice to fix a leak then created a rub out condition Added extra expansion tank charged 580$ for 2 I paid 3500$ cash and then they hit me over the head Bad business // avoid them // terrible install Wish I could give ZERO stars Rob is rude and condescending..