We needed an HVAC contractor to look at pool heater. They were responsive and professional from…read moreinitial contact to finish. Nice man, I believe was the owner, George, came as scheduled and with a few minutes determined why it wasn't working and rectified the flow issue and it's fixed. Price extremely reasonable as well. I highly recommend them for all your HVAC and plumbing needs ! Everyone I dealt with very nice and professional!

I called the business for weeks on end.And they don't answer the phone or return phone callsread more

John was great to deal with. He was very friendly and communicated frequently with me on when he…read morewas going to come out to my house. Unfortunately, he wasn't able to service the type of system I have but he suggested other companies that might be able to help and didn't charge me for coming out. I felt he was very honest and I appreciate him being up front with me.

Essential Power has serviced my Generac generator for nearly 15 years, and they're always…read moreprofessional and reliable. When my generator recently stopped working, their team tried to help me address it over the phone to help me avoid a service call. They worked around my schedule and helped me get an earlier appointment than originally expected. Great communication--texts, emails, and even a photo/bio of the tech before the visit. The tech arrived early, was respectful, and had the generator running before noon. Highly recommend!

We bought 2 generators from them and have them serve a 3rd. We've never had a problem with either…read moreinstallation or service. Any time we call they schedule a service call in a timely manner. The staff is easy to deal with and I would recommend them.

We called WK to eval an AC unit which was not working. I was advised to turn the unit off in case…read morethe coils were frozen so the tech could work with the coil if necessary. I followed their advice. When the tech got to my house about an hour later, the ice had melted and dripped onto the furnace. The tech said my FURNACE was ruined and I needed a new 8k one! He took pix of the water and said "the whole thing is rusted" ( How does something rust in an hour??) Now our furnace was only a year old- under warranty- and we needed to get a second opinion. We called another company who fixed the problem for $100 and a new thermostat for $30. The second company said although there was a little water it did not cause the problem. Water had nothing to do with the problem. Problem was that my thermostat was not communicating well with the system. We also needed a new "board." This was under warranty. The entire system is working perfectly. WK is charging us $180 for the service call! We have received emails asking when we will go forward with the replacement!!!! We called WK today and spoke with the service manager who stood by WK's very incorrect evaluation. We feel that our reasonable complaint fell on deaf ears. WK was full of excuses. Watch out!!!!! NEVER AGAIN!!!!!!! We will pay their bill but with protest.

I called WK Mechanical to fix and possibly relocate my AC unit, which was in a hard-to-reach spot…read more Instead of diagnosing the issue, their tech spent less than 30 seconds looking at it, then called his supervisor John on speakerphone--caught on security camera--discussing how to push me into buying a brand-new system. Despite my clear request for a repair or relocation (with photos and context provided in advance), they assumed I'd agree to a full replacement just because other companies had turned the job down. There was no real inspection, no testing, and spending less than 30 seconds just visually inspecting it. They were CAUGHT ON CAMERA discussing my predicament and stated because other companies said no, they were willing to bet i would go for a new system. I made it clear this was urgent--I have a newborn at home and need working AC for health and safety reasons. They ignored that completely and treated it like a sales opportunity. I've since confirmed with other HVAC pros and the manufacturer that the unit could have been repaired. WK Mechanical didn't come to help--they came to profit. Unethical, unprofessional, and caught on video. Avoid this company at all costs.

I had an appointment scheduled for late afternoon and when I called to cancel ( the line blew out…read moreand we had to have emergency plumber last night at 11pm the person who answered the phone was rude yelling and hung up on me. Glad I didn't let them in my house.

They installed a high-end waterpump in my home 4.5 years ago, and it is now leaking. I called to…read moreget them to get an estimate to repair it and spoke with the secretary, and texted a detailed request as instructed. I got no response at all after multiple attempts. Really disappointing service.

we just had our mini-splits installed by Rycor and had a flawless experience…read more Sales: no pressure, fact-based description of options. Front Office: Exceptional communication and convenient scheduling Install: Professional, knowledgable, and very neat install (far superior to others) Product: Went with LG due to price, but super happy with product at this early point!

We were defrauded by Rycor and may have to take legal action. We spent over $8,000 installing 2…read moremini splits - 1 on each floor of our home. Rycor assured us this would provide adequate climate control across both floors. It has not. We recently needed service and the Rycor technician who provided the service observed that the entire setup is wrong - he said we were given "wildly overpowered" units for the size of the rooms they are in. He is right. The spillover effect into others rooms that we were promised is non-existent. Instead, what we get is 2 rooms that cannot be adequately climate controlled because the unit is too powerful for them even when on the weakest setting; and many other rooms that have no climate control at all. We always needed 4 splits, but Rycor defrauded us into believing otherwise so they could close the deal. So we are out over $8,000 and need a brand new set up. Total disaster, and very dishonest. As I write this review it is summer and I am sitting in a freezing cold room where I need to wear a bunch of layers even though the unit is on the lowest possible cooling setting. But if I turn the unit off, the room is too hot. That has been our experience every day. So the splits are completely unusable. Rycor acknowledged their mistake, but offered only a $1,000 credit rather than the full replacement we need. We are considering our legal options.