We had unseasonably cold weather for a stretch of two weeks this year. My heat stopped working in…read moremy upstairs the Dec 30th and every plumber in town didn't consider it an emergency, since it was just before the New Year and I had partial heat in my downstairs. They all said to call back in three days and set up an appointment then. John was the only person willing to come out on the weekend and take a look. It turns out my pipes had frozen in my attic and if I waited three more days, I could have had serious damage done. He explained everything and didn't charge me extra for coming out New Year's Eve to fix it, whereas most people would charge weekend or emergency rates. I gladly recommend him.

I called the business for weeks on end.And they don't answer the phone or return phone callsread more

Punctual, professional, and the job was very well done for a fair price…read more I felt Jim was very honest and gave the job a lot of thought. He didn't try to sell me something I didn't need. Excellent customer service. Would highly recommend them.

Called to simply get some basic info and perhaps someone out here to give us an estimate. The woman…read moreon the other end was inpatient and a little bit rude. I worked way too hard for the little bit of money I have to spend it in places where people aren't nice. Nice costs nothing.

Efficient and trustworthy! Not a single complaint, great communication, and fair pricing.read more

From the owner: limited time 20% off repairs! below market prices for replacements! money back guarantee! if we…read morecant fix it you don't pay.

I recently had the pleasure of hiring Miguel to fix my toilets leaking. The experience is very good…read moreand Miguel gets the work done. There was a tiny problem found in the next day and Miguel came again fixing it. Recommend!

From the owner: Colombo Comfort Services LLC offers HVAC & Plumbing services to help keep your house comfortable…read more Spring specials available!

Matt Trappe never showed up after having made an appointment several days in advance. We waited all…read moreday and evening. After several calls to him that day he finally answered and promised to come but it might be late. We told it didn't matter how late it was. He never showed, didn't call and never apologized. Shabby treatment.

Matt cancelled the day of the appointment after booking weeks in advance. Seems to be a common…read moretheme.

Great service and knowledgeable. I had my furnace replaced, very professional. Work was completed…read moreon time and within estimated costs

The first rule of Folkes Home Services is: nobody at Folkes Home Services knows what they're doing…read more The second rule of Folkes Home Services is: they will never, ever call you back. It's January. My heater dies. So I call Folkes. They send a technician. This technician has the experience level of someone who just learned that furnaces exist. He gets on his phone. For an hour. One full hour listening to a stranger describe your broken heater to another stranger who apparently has the knowledge this stranger was supposed to arrive with. "It's your propane line," he says. I call the propane company. "Folkes always blames us," they say. "It's never us." But they check it out. It's not them. It was never them. So Folkes sends another technician. This one also looks like he was recently introduced to the concept of HVAC. You try to explain the problem and he says (out loud, to a customer, in a house with no heat) "I'm listening, I'm just very tired." The second technician calls the first technician, on speakerphone. They try to fix it together. At one point the first technician is singing. Singing a song, on speaker, in my freezing house. The second technician diagnoses the problem as the pump. Folkes doesn't have the pump. They don't know when they'll have the pump. They'll keep me posted. They do not keep me posted. This is the part where you realize that "we'll keep you posted" is just something people say, like "your call is important to us." It's verbal wallpaper. It means nothing. I wait a few days. I lose patience. I order the part myself. It arrives the next day. I hire a different company to install it. Turns out the pump was fine. So now I've paid Folkes to not fix my heater, blame my propane company, sing in the basement, have me spend $400 on an unneeded part, and disappear. Somewhere right now a Folkes technician is on the phone with another Folkes technician, and neither of them is calling you. One star. And I want you to know that star cost me something.