Kitchen Sink became completely clogged early Saturday Morning (11/29/2025) Tried the usual cures…read morebut to no avail. Called Byron Parker Sunday Evening and left a message telling my problem and requesting assistance. Monday morning (12/1/2025) I received a call from Rebecca who told me a man was available that morning. The man was at my door in under 20 minutes. Unfortunately, I didn't catch his name but he immediately went to work on the drain system. Opening the clean out plug and using a snake he had the drain operating properly in no time. He performed some checks on the remainder of the system and noticed that the sink basket was very loose. He took it apart and using new putty reassembled it so that it no longer leaked. I was very impressed with the service provided by Byron Parker and its employees. Having worked in the plumbing department for many years in one of the Big Box stores, I recognized the skill of the man and the thoroughness of his actions. Thank you for your prompt and efficient service. The only problem I can see is now it leaves me open to washing the dishes again. :) John & Deb M.

The drain line in my home became completely clogged at 4:00 on Memorial Day afternoon. I called…read moreByron Parker Plumbing, got their voice mail, and left a message, telling my tale of woe. Bob called me back within a couple of hours. On Memorial Day! Rebecca and Cameron came to my place the next morning, cleared the clog, and showed me how I could fix it if it happened in the future. Except for the clog, I could not be happier with this experience. Thank you so much!

Was great at the start. Put in a new hot water tank quickly, replaced some water turn offs, and…read morereplaced piping under a sink. Unfortunately, 6 months later the sink began to leak where he put in new pieces. I've been contacting him via text for 4 months. At first he replied and said he'd put me on a list but that was 3 months ago. Now he won't respond to my texts. I feel that he should stand behind his work for 6 months and I shouldn't have to find someone else to fix this. So I have a bucket under my sink and am very frustrated with their service.

Competent, knowledgeable, great service. Very responsive. Willing to troubleshoot over the phone…read morewith us. We hired them for interior plumbing leaks, furnace, drain issues and installing water filtration. Things get done the right way! Highly recommend.

We had our furnace replaced recently and they were great to work with. Alex and his colleague were…read moreprofessional and thorough. Even though there were a few hiccups they were responsive and finished the job in a timely manner. The system is only a few days old so fingers crossed everything stays running smoothly over the winter. Leprevost is our go to for plumbing and heating needs because of their responsiveness and always professional crew.

A usual, LePrevost scheduled our furnace service within a reasonable time, scheduler was…read moreknowledgeable and friendly and Peter was professional and efficient.

Brian Farina services our furnace and has done other plumbing work for us. He is extremely thorough…read morewith everything he does. His work ethic is beyond reproach. Brian is honest and trustworthy. My husband and I wouldn't have anyone else. Mark & Jane F. Dalton, MA

We had a pretty bad leak under our kitchen sink and into the basement pipes...with a 5 gallon…read morebucket we were emptying every couple of days. I had tried to reach other plumbers in the area, but my calls/messages hadn't been returned. John, on the other hand, called back literally within 2 minutes and was at my house the next day at lunchtime. Friendly, knowledgeable, professional, takes the time to answer questions and give a heads-up about possible issues that can happen. We have more work to be done, and I'm relieved we've found someone close, reliable, and skilled. Highly recommended.

I had a pipe leaking in my crawlspace and after talking on the phone to John telling him exactly…read morewhat the problem was and how it was in my crawl space, he said he could come out within the hour. He was able to fix the pipe and stop the water but when it came time to pay he added on a $150 "inconvenience fee" because he had to go into my crawl space. There was no mention of this ahead of time on the phone or when he got here. As a fellow small business owner this is just bad business. Had I known about the fee, I would have used someone else. I feel like I got ripped off and taken advantage of and won't be using him again. I've also already told numerous friends in the area and they won't be using him either.

Had a small job today for Frank and he was early and was finished quickly. He told me about the…read morejobs he has done. I will call him for the next job, even if it is a large job.

Just Frank Plumbing is highly recommended. Frank came and repaired a broken toilet at our house in…read moreHudson on short notice and was knowledgeable and professional. He also is a very nice and honest individual.

I had a basement flooding in my basement on Sept 8 midnight and I found it out the next day, my…read morebasement was 15 inches in water. On Sept 12, Tom came in and fixed the discharge pipe and rerouted the whole pipe system for me. He was very careful, skilled, and explained to me in great details why my flooding happened and how it should be fixed. I was highly pleased with Tom and his company and I wish I could have had him service my plumbing in the past years when I ran wildly for an excellent plumber. Now I have found one finally - Empire State Plumbing and Tom , and his team. Thank you very very much Tom, for you excellence. Oh, forgot to mention, for the same 2.3 hours work, I was charged way much more in the past. Tom had a very good rate and the total amount he billed was very satisfactory. I saved a lot and I will stick to this company for ever. Philip Yin from Loudonville

Empire plumbing was not so good. I won't have them back for any future work and cannot recommend…read more I called to get an estimate, after doing extensive research on my issue/problem. The work I was requesting was an exact match for a job pictured on their website in the gallery of photos and in the 'before and after' section. I had spoken to another company and received a verbal estimate prior to calling empire. I asked for an estimate for a well pressure tank replacement, and knew that includes the pressure switch and T "pack". Was told that there would be a $90 dollar "dispatch/estimate" fee and they could fit me in at the end of the week. I questioned why I needed to pay for an estimate when I knew the exact problem, and solution and offered to send pictures of the job. I also mentioned it was close to the same exact thing (job) shown on their website. The office person explained that every job is different and they, the technician/plumber, needed to put eyes on it for any quote and that costs the fee. I had also asked if I went ahead with the work, would the estimate fee be applied to the work, and I was shocked to hear the response of no.I thought it was strange but scheduled the visit, because I basically didn't have water and I already had one other quote. I was told the tech would be there between 730-830 on the day at the end of the week. I asked if they would call before arrival and was told yes. The following day, it didn't sit right with me that I was paying for an estimate when i knew exactly what I needed, so I called back to ask. I also asked if the tech would be bringing the parts (new tank) with him so he would come prepared in order to reduce the time spent if I went ahead with the work. Keep in mind, my house would have no water during the installation / tank replacement. I also asked what brand tank they use. The person that I spoke with was the same that booked my appointment, She said she would ask both questions and get back to me. she didn't call back the next day, so I gave it until the following day which was the day before the appointment. She said they couldn't waive the estimate fee but if I went with the work and since I was a new customer, they could try to do something. I woke up on the morning of the appointment, earlier than I normally do for work, had the area all cleaned and cleared the night prior and put my pets away close to their arrival time. I had gotten a text at 1 in the morning saying they were on their way? Time was ticking and 730 passed. I got a call from the office saying the tech was sent on an emergency call and so my appointment was bumped back to 10-12 arrival now, instead of the 730-830. So I immediately asked? I won't have to pay for the estimate, right? Being that my appointment got post-poned, I already knew the job, and that I had taken time off from work and had pets for this appointment that was made and confirmed early in the week. She agreed that if I went with them for the job, then they would ask the tech to waive the estimate fee. I got a text at 1053 saying 'on the way' and so I started getting ready again, for the 11-12 arrival. After 45 mins, still no arrival so I called the office. I figured that the text saying on the way, meant they were on the way, or close. I was told they were coming from previous job in Hudson. Okay fine but Hudson is 45 mins from where I live and it had been close to an hour since I got the text. Text was at 10:53 am saying on way. I called into office around 1135. They showed up at 12:17, 1 hour and 24 minutes after the "on the way" text AND late past the arrival window time for the 2nd time after the original postponement. The tech apologized and explained he worked the overnight shift the night before and explained why I got the "on the way" text the night before at 1 am. He had clicked the wrong job the night before. Okay fine. Mistakes happen. I wanted to give the benefit of the doubt and start fresh & positive. I explained symptoms and immediately said he didn't need to see it (examples or symptoms) that he would go to truck to write estimate. Came back a short time later with a fixed price. The price was high and wasn't based on hours of labor, and instead was a "fixed price" based on the job. Now that is exactly what I asked for over the phone and the office said they spoke to plumber, office manager, and owner and to tell me they can't do that. Strike 2 or 3 or 4... I had no water, I asked what tank brand they use and he said it varies they couldn't tell me. I had them do the work and it took many many hours, but not of work, of mostly waiting & standing around. They left and left me with 3 new problems. I pointed out the one I saw during the "checkout" and he said he didn't work there or touch that so it wasn't part of the work or responsibility and it absolutely 100% was. I wasted a day off from work and spent hard earned money and am unsatisfied. The next day, no hot water.

They are truly the Saints of plumbing in Hudson - I had called them to help fix a drain, and in the…read moreinterim my downstairs toilet exploded! It was incredibly.....yucky...and these wonderful guys from S.T Hudson showed up and immediately took care of both problems, quickly and cleanly. They helped me in every way, are extremely knowledgeable and I recommend them very highly - wish there were 10 stars to give these people! This is one extremely grateful customer, thank you S.T. Hudson's Sons! -Pooky

I did not use this plumber, but boy are they rude on the phone...read more